NASA, Pixar Animation Studios, and BMW all use the Process Communication Model as a way of training leaders to connect effortlessly with anyone. This book simplifies the complex model to make it easy for anyone to use. Today, more than ever, leaders need a new style of leadership. They are realizing that true transformation happens through meaningful relationships, and discovering that the key to sustainable connections that create possibility and potential is through communication.

Most organizations are terrified of conflict, seeing it as a sign of trouble. But clinical psychologist and transformative communication expert Dr. Nate Regier says conflict is really just a kind of energy that can be used for good or ill. With the concepts and tools he shares in this book, you can turn conflict into a partner for positive change.

Discover how to become the best version of you and develop healthy habits, find inspiring new perspectives and live a motivated, joy-filled life! Who is your Future Self? That question is the answer to all your life's questions. When you know who you want to be then you know what you're going to do today. That answer directly impacts how motivated you are, and how you feel about yourself. It's the answer to whether you'll distract yourself on social media for hours, whether you'll eat junk food and what time you get up in the morning.

The Enneagram is an ancient personality type system with an uncanny accuracy in describing how human beings are wired, both positively and negatively. In The Road Back to You, Ian Morgan Cron and Suzanne Stabile forge a unique approach - a practical, comprehensive way of accessing Enneagram wisdom and exploring its connections with Christian spirituality for a deeper knowledge of God and of ourselves.

Do you wish you could decode people? Do you want to know exactly what to say to your boss, your date, or your networking partner? You need to know how people work. As a human behavior investigator, Vanessa Van Edwards studies the hidden forces that drive our behavior patterns in her lab—and she's cracked the code. In Captivate she shares a wealth of valuable shortcuts, systems, and behavior hacks for taking charge of their interactions at work, at home, and in any social situation.

A five-step guide for building better connections with family, friends, and lovers, The Relationship Cure offers a simple but profound program that will fundamentally transform the quality of all the relationships in your life.

As the master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, you must transform everyday conversations in effective ways to get your message across.

The Introvert Advantage dispels common myths about introverts - they’re not necessarily shy, aloof, or antisocial - and explains how they are hardwired from birth to focus inward, so outside stimulation such as chitchat, phone calls, parties, or office meetings can easily become "too much". Most importantly, it thoroughly refutes many introverts’ belief that something is wrong with them. Instead, it helps them recognize their inner strengths - their analytical skills, ability to think outside the box, and strong powers of concentration.

Instant bonding, instant communication, and how to get your network marketing prospects to fully understand and act on your message = fun! This is the most fun of the 25 skills of network marketing. Our prospects have a different point-of-view than we do. So how do we give them our message in a way they "get it" and enjoy it?

In The Fred Factor, Mark Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary. Through stories about Fred and others like him, Sanborn reveals four basic "how to" principles that will help us bring fresh energy and creativity to our life and work.

In the tradition of Who Moved My Cheese? and Fish!, Move Your Bus is an accessible and uplifting business parable that illustrates Clark's expert strategies to maximize the performance of each member of a team. These easy to implement techniques will inspire employees and team leaders alike to work harder and smarter and drive the organization to succeed.

All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

A simple yet profound shift, seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings. White helps you to adopt this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.

Based on a legendary course Roth has taught at Stanford University for several decades, The Achievement Habit employs the remarkable insights that stem from design thinking to help us realize the power we all have within to change our lives for the better. By ridding ourselves of issues that stand in the way of reaching our full potential, we gain the confidence finally to do things we've always wanted to do.