
Rapport
The Four Ways to Read People and Talk to Anyone in Any Situation
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Narrated by:
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Laurence Alison
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Emily Alison
About this listen
Brought to you by Penguin.
Get what you want from even the most difficult characters.
All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want.
Laurence and Emily Alison are world leaders in forensic psychology, and they specialise in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies, the FBI and the CIA on how to deal with extremely dangerous suspects when the stakes are high.
After 30 years’ work - and unprecedented access to 2,000 hours of terrorist interrogations - they have developed a ground-breaking model of interpersonal communication. This deceptively simple approach to handling any encounter works as well for teenagers as it does for terrorists. Now it’s time to share it with the world.
Rapport reveals that every interaction follows four styles: control (the lion), capitulate (the mouse), confront (the Tyrannosaur) and co-operate (the monkey). As soon as you understand these styles and your own goals you can shape any conversation at will. And you’ll be closer to the real secret: how to create instant rapport.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2020 Emily Alison, Laurence Alison (P)2020 Penguin AudioListeners also enjoyed...
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Money management is one of our most practical survival skills - and also one we've convinced ourselves we're either born with or not. In reality, financial planning can be learned, like anything else. Part financial memoir and part research-based guide to attaining lifelong security, This Is the Year I Put My Financial Life in Order is the audiobook that everyone who has never wanted a preachy financial guide has been waiting for.
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Spot On
- By Sheryl Garrett on 04-12-18
By: John Schwartz
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The Silent Treatment
- A Novel
- By: Abbie Greaves
- Narrated by: Alison Downing, Adrian Rawlins, Olivia Darnley
- Length: 9 hrs and 26 mins
- Unabridged
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By all appearances, Frank and Maggie share a happy, loving marriage. But for the past six months, they have not spoken. Not a sentence, not a single word. Maggie isn’t sure what, exactly, provoked Frank’s silence, though she has a few ideas. Day after day, they have eaten meals together and slept in the same bed in an increasingly uncomfortable silence that has become, for Maggie, deafening.
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A tender page turner
- By M. Diamonti on 04-17-20
By: Abbie Greaves
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How Come That Idiot's Rich and I'm Not?
- By: Robert Shemin
- Narrated by: Robert Shemin
- Length: 7 hrs and 42 mins
- Unabridged
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In How Come That Idiot's Rich and I'm Not? best-selling author Robert Shemin reveals for the first time the inner-circle secrets of the mega-wealthy. Have you ever wondered why some people attract wealth while others stay financially trapped and in debt? The key is wealth-friendly, upside-down thinking. Stick with all the old moneymaking rules and stay broke. Break them and get rich. This is the audiobook that shows you how.
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Pretty interesting.
- By Mottoman on 07-08-09
By: Robert Shemin
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The Silent Wife
- A Novel
- By: A. S. A. Harrison
- Narrated by: Vas Eli, Saskia Maarleveld
- Length: 8 hrs and 22 mins
- Unabridged
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Jodi and Todd are at a bad place in their marriage. Much is at stake, including the affluent life they lead in their beautiful waterfront condo in Chicago, as she, the killer, and he, the victim, rush haplessly toward the main event. He is a committed cheater. She lives and breathes denial. He exists in dual worlds. She likes to settle scores. He decides to play for keeps. She has nothing left to lose. Told in alternating voices, The Silent Wife is about a marriage in the throes of dissolution, a couple headed for catastrophe, concessions that can’t be made, and promises that won’t be kept.
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Slow, meditative burn
- By alphabetsoup on 11-23-23
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The Art of Explanation
- How to Communicate with Clarity and Confidence
- By: Ros Atkins
- Narrated by: Ros Atkins
- Length: 7 hrs and 58 mins
- Unabridged
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Explanation - conveying meaning - is an art. And the BBC presenter and journalist Ros Atkins, creator of the viral 'Ros Atkins on...' explainer videos, is something of a master of the form. In this book, Ros shares the secrets he has learned from years of working in high-pressure newsrooms, identifying the ten elements of a good explanation and the seven steps you need to take to express yourself as persuasively and accurately as possible.
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So good. So actionable and relevant!
- By JGIPS on 11-23-24
By: Ros Atkins
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Decision Time
- How to Make the Choices Your Life Depends On
- By: Laurence Alison, Neil Shortland
- Narrated by: Laurence Alison, Neil Shortland
- Length: 6 hrs and 29 mins
- Unabridged
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Should I change careers? Is it time to end my relationship? Can I move halfway across the world? We have to make choices everyday, big and small, but it's the life-changing ones that often cause us to freeze or react too quickly, without thinking. What can we do differently? Laurence Alison and Neil Shortland have spent more than 20 years helping soldiers, police officers, doctors and other professionals in high-stakes environments make tough decisions when lives are on the line. In Decision Time, they show us how those same decision-making techniques apply to everyday life.
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One gem with a lot of padding
- By Amazon Customer on 03-31-22
By: Laurence Alison, and others
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The Laws of Luck
- The Success System That Never Fails
- By: Brian Tracy
- Narrated by: Michael Tracy
- Length: 5 hrs and 12 mins
- Unabridged
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Some sav success is based on luck. But high achievers don't leave their success to chance. They guarantee their future by applying the proven laws of success. When you apply these laws, you will unlock the most potent forces in the universe. You control your luck. What's the key? If you want to succeed, do what successful people do. It's that simple. In this book, Brian Tracy shows how to put the laws of luck to work for you.
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Classic Brian Tracy
- By Shawn Bethay on 12-30-23
By: Brian Tracy
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The Book of Mistakes
- By: Skip Prichard
- Narrated by: Skip Prichard
- Length: 4 hrs and 39 mins
- Unabridged
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The Book of Mistakes will take you on an inspiring journey, following an ancient manuscript with powerful lessons that will transform your life. You'll meet David, a young man who with each passing day is more disheartened and stressed. Despite a decent job, apartment, and friends, he just feels hollow...until one day he meets a mysterious young woman and everything starts to change. In this self-help tale wrapped in fiction, you'll learn the nine mistakes that prevent many from achieving their goals. You'll learn how to overcome these hurdles and reinvent your life.
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Good points, corny story
- By Easy Rider on 04-17-18
By: Skip Prichard
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Master Your Focus
- A Practical Guide to Stop Chasing the Next Thing and Focus on What Matters Until It’s Done (Mastery Series)
- By: Thibaut Meurisse
- Narrated by: Joshua Alexander
- Length: 3 hrs and 58 mins
- Unabridged
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Author and coach Thibaut Meurisse wants you to reclaim your focus. In his latest book, you’ll learn exactly how to develop laser-sharp focus so that you can complete your key projects and achieve your major goals. Master Your Focus is a clear and concise walkthrough that demonstrates how to use the power of focus to achieve tangible results. Using Thibaut’s straightforward instructions, you’ll learn how to zero-in on key tasks and stick to them until you complete them 100 percent.
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clear, concise, and super helpful
- By Sarah on 11-18-20
By: Thibaut Meurisse
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Born to Shine
- Do Good, Find Your Joy, and Build a Life You Love
- By: Kendra Scott
- Narrated by: Kendra Scott
- Length: 6 hrs and 6 mins
- Unabridged
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Perfection isn’t just a lie, it’s exhausting, and Kendra is tired of it. In this vulnerable, wise, and laugh-out-loud book, Kendra takes us on a journey of personal stories and hard-earned life lessons, from her humble beginnings as an awkward, bullied young girl in small-town Wisconsin to launching a business in her spare bedroom with $500. With every pitfall, misstep, and failure, Kendra builds a life—and a career—rooted in joy, purpose, and doing good, a life she wants for every listener.
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I wanted to like this so much
- By BKP House on 10-05-22
By: Kendra Scott
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Let's Build a Company
- A Start-Up Story Minus the Bullshit
- By: Harpreet Grover, Vibhore Goyal
- Narrated by: Anuj Datta
- Length: 6 hrs and 6 mins
- Unabridged
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Harpreet Grover and Vibhore Goyal met in college and then spent the next decade of their lives building a company before exiting successfully. One way to tell their story is this: they had a dream, they followed it and, then, through perseverance, they made it come true. But that’s not really the truth. Like everything in life - at least everything worth having - it wasn’t that simple. There was blood, sweat and tears, there was loss of capital, loss of friendship and even a loss of faith along the way.
By: Harpreet Grover, and others
What listeners say about Rapport
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- Matthew
- 03-15-21
Excellent book if you want to improve interactions
Excellent book if you want to improve your interactions with others. This book has great advice, techniques, and guides.
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- Andrew Dunbar
- 01-02-21
Better than you think it will be.
This is a really good one to listen to, as it's applicable to your life immediately.
As an example:
I listened to the first few chapters the evening I purchased the Audible book. The next morning I had an encounter with a transient that had entered the property/area of my employment. I talked with the individual, and within a few moments he calmly left on his own accord without incident.
It was a very pleasant way to start a busy work day!
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- S. Small
- 08-04-20
Great Model for Better Listening & Understanding
Emily & Laurence Alison have done fantastic work at adapting their model of working in a high professional context with challenging people to how we can model their thinking and style of interaction in everyday contexts. A very workable model for both the beginner and more advanced communicator and interviewer. Essentially they are helping create workable steps to being a better modeler and listener - helping teach people how to view, understand, empathize with others from their model of the world rather than our own and, when needed, retain our own outcomes and needs in the interaction.
The drawback to the Audible version is that beginning in Chapter 5, the authors talk extensively about diagrams that we should use ... that include circles and answering questions -- and do not provide any PDF either with the audible download or online (anywhere I could find). This leaves the listener hearing about circles and using them for comparisons, and drawing lines .... with no visual context at all - making the Audible version less valuable as it leaves a huge portion of what is trying to be achieved by the authors, our introspection and self-modeling of our communication methods, out. This is frustraiting to say the least.
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4 people found this helpful
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- Christian Dejesus
- 08-18-23
Real approaches for real life
The book uses stories and examples in a way that makes their messages click. The rapport acronyms mentioned are something I could see myself using at work and even in my personal life.
As I listened, I found myself thinking of specific people in my life who I could connect better with if I used the book’s lessons.
This book was recommended to me by a friend and after finishing it I’m glad I took the time to listen
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- Tanya Lynn
- 08-30-20
where are the pdf's?
Very helpful and we'll written but without access to the diagrams and questions, the audible listener can either also buy the paperback or move on.
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- Anonymous User
- 05-06-21
Worth It For Those In Sales And Service
Useful for working and improving relationships with managers, employees, and clients. I've used tit to establish mutual ground with aggressive, confrontational customers, stubborn, hard-driving manager, and employees who were unmotivated to put any effort forward. A very useful book indeed.
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1 person found this helpful
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- A Silorak
- 08-11-20
The best book I have read all year!
The best book I have read all year! Or should I say read to me; the authors (wife and husband, Emily and Laurence) themselves do a fantastic job of reading their own work. This is a must read, the book is well researched and provides practical real-world advice, whilst also continually engaging and entertaining the reader. Rapport is in essence, a book about you and your relationships with the people you encounter every day. It is a manual and plan for how to improve and continually work on your interpersonal relationships, with both the people closest to you, and the world around you at large. Drawing on the depth of experience and incredible research both the authors have obviously dedicated their lives to collecting and parsing, Rapport is a guidebook for connecting with people in a meaningful and honest way, and enabling the reader to contribute to the world by hearing and interacting with others. A thoroughly enjoyable read, I could not recommend it more highly.
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- Evy Poumpouras
- 07-26-21
Top tier book
I’ve been fortunate to read several amazing books on effective rapport building and communication strategies and this book, by far, exceeds them all. I found myself repeatedly stopping the audio - which is expertly read by the authors - in order to write down yet another “golden nugget” of information useful in every aspect of my life. From start to finish, Laurence and Emily capture both your intellect and intrigue as they interplay personal stories and scientific findings to create a memorable and pragmatic listening experience. This is definitely a book I’ll listen to again and again. I cannot recommend it enough. Well done.
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- Stephen Cox
- 10-25-20
Fantastic reframing of communication
Emily and Laurence invite and challenge their readers to embrace good communication habits. Using a clear layout with easy to understand and remember examples and illustrations, this dynamic duo leaves their listeners feeling empowered to preform well in any encounter or relationship. Knowing what I know now from listening to this audiobook, I am compelled to communicate better.
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- Sylvie
- 03-26-22
Clear, specific and well organized
I found this very helpful! I recommend it for any and all human relationships. My expectations were exceeded!
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