Showing titles in Conflict Resolution & Mediation

Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.

The Bad Leader is the definitive guide to understanding and solving the problems of self-deception, fear, and anger that make you a bad boss. A comprehensive manual that will teach you how to effectively deal with the most difficult situations related to the worst enemies of the leader and his leadership. You'll learn the secrets and strategies to break the endless cycle of self-deception, get rid of it, and transform yourself into the leader you've always wanted to be! Click here to buy your copy now!

Are you eager to unveil the truth hidden behind lies and experience the freedom of genuine relationships? Introducing "Unmasking Lies: The Ultimate Guide to Detecting Deception", a groundbreaking book that will equip you with the tools to expose dishonesty and nurture authentic connections in every aspect of your life. Imagine the possibilities as you effortlessly recognize deception, safeguard yourself from fraud, and build meaningful bonds with friends, family, coworkers, and online acquaintances. This comprehensive guide will lead you on a transformative journey through the intriguing ...

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

El libro se presenta como una obra exhaustiva que aborda diversos aspectos de la mediación familiar, estructurada en veinte capítulos que proporcionan una visión integral de la disciplina.

Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life.

In this book, I share my journey and how I moved from being an unfulfilled nurse, experiencing burnout mentally, emotionally, and physically, completely unfit to serve to become a fulfilled, warmhearted nurse, who is mentally fit and emotionally balanced to give the best care. What’s the secret? I learned how respect works and how it doesn’t. This is a record of an authentic journey from feeling disrespected and unworthy to finding my value and feeling worthy. I share the secrets that I have used to become the person I am today. As you will learn, respect is about you, not them.

Meetings, like friction, are a necessary evil for every organization. Quite commonly heard in organizations are comments like - “ I love the sleep inducing effect of our meets” or “It is surely death by meetings for us” or “We need more action and not more meetings” or “Where is the meeting headed?” or “Our meetings suck!” - and the list is endless. Even if you hate them, you cannot escape them in an organizational set up. Imagine, however, if you could literally transform your meetings to become more engaging, energizing and effective. And that too using the simple yet ...

No one likes conflict—but that doesn’t mean you have to avoid it. Learn how to turn those “Oh, Sh*t! Moments,” when opinions and personalities clash, into the juice that powers your team to great results or new heights. Politics. Confusion. Factions. Gossip. Turnover. If you lead a team, you may see conflict as the worst part of your job. You may see it as counterproductive, dysfunctional, and a waste of time because team members are not dealing with each other—maybe not even speaking. You may see lost opportunities, inspiration, cohesiveness, and ultimately, productivity. But ...

What if the biggest mistake in problem-solving is solving the wrong problem? Mitchell, a Sales Support Director at Western Shores Financial Credit Union, prides himself on quick thinking and decisive action—until a series of professional and personal challenges push his problem-solving skills to the limit. From bold yet divisive initiatives like Meet-less Mondays to a high-stakes project to stem asset losses, Mitchell finds himself facing resistance, uncertainty, and the realization that solving the wrong problem can be just as costly as not solving one at all.

All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until now!

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

This is the opposite of every self help book you've ever read. I use a lot of curse words, I speak my mind, and I don't apologize for telling you how it really is. I cut through the BS to tell you what is wrong with our lives and how we can fix it. We will talk about your professional career and about the idiots who are trying to ruin it. We will talk about your personal life and those who want to ruin that too. Are you ready for a personal revolution? Stop sitting on the sidelines.

Hate and division have become a more prevalent part of our society. People can easily identify how violent or aggressive behavior has a negative impact on those involved and even those who witness it. But what about the more subtle but nonetheless negative behaviors of rudeness and incivility?

In Abundance Leaders: Creating Energy, Joy, and Productivity in an Unsettled World, renowned management consultant and lecturer Laura Freebairn-Smith delivers a rigorous and practical discussion of energetic, joyful, and productive leadership. In the book, you’ll learn what sets leaders with an “abundance mindset” apart from those with a “scarcity mindset,” and why the former creates work environments that generate superior performance when compared to those created by the latter.

Are your employees getting the most productivity out of their workdays? Do they come in to work smiling, enthusiastic about the day ahead of them and willing to be there to help in any way they can? Are there often conflicts or tension between workers, or maybe, even between you and your employees? These are all reasonable questions to consider, since you might as well wave good-bye to your company if you’re experiencing management issues and aren’t seeing improvement in the methods you try.

Beyond No: Harnessing the Power of Resistance for Organizational Growth is a thought-provoking exploration of the concept of resistance—something that is bound to arise within every organization in response to new projects, policies, or initiatives.

Follow along as Dr. Liker explains the Lean Leadership Development Model (LLDM) and how it aligns with the accepted principles of operational excellence. Learn about the behaviors required to sustain it long term, and understand how leadership must walk the talk of "True North".

There are things you want, someone you want to be, changes you want to make . . .But cue the chorus:I don’t have the time, money, or energy for that. I don’t have experience doing “x.” I am too short, fat, tall, old, awkward, exhausted. I work a demanding job. I have children and aging parents and can’t find any time for myself.

Frustrated by endless indecisive meetings, lack of alignment, mistrust, blame games, turf wars, toxic colleagues and/or weak performance? All of these are a result of bad communication. And effective communication can solve them. Dr. Zweifel, former CEO, Columbia leadership professor, and award-winning author, has trained and coached over 5,000 executives to communicate effectively. Now he unpacks the toolbox he developed over three decades of working with CEOs, C-level executives, and even heads of state like Nelson Mandela to reveal the communication secrets of winners.