
Let's Talk
Make Effective Feedback Your Superpower
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Narrated by:
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Therese Huston
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By:
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Therese Huston
About this listen
A game-changing model for giving effective feedback to peers, employees, or even your boss - without offending or demotivating.
How are you supposed to tell someone that they're not meeting expectations without crushing their spirit? Regular feedback, when delivered skillfully, can turn average performers into the hardest workers and stars into superstars. Yet many see it as an awkward chore: Recent studies have revealed 37 percent of managers dread giving feedback, and 65 percent of employees wish their managers gave more feedback.
This trail-blazing new model eliminates the guesswork. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, discovered that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: appreciation, coaching, or evaluation. If they crave one, they'll be more receptive once their need has been satisfied. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully, including:
- Start by saying your good intentions out loud: It may feel unnecessary, but it makes all the difference.
- Side with the person, not the problem: A bad habit or behavior probably is probably less entrenched than you think.
- Give reports a chance to correct inaccurate feedback: They want an opportunity to talk more than they want you to be a good talker.
This handbook will make a once-stressful ordeal feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.
©2021 Therese Huston (P)2021 Penguin AudioListeners also enjoyed...
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Critic reviews
"Giving great feedback - whether recognition, coaching or evaluation - is a game-changer when it comes to helping each other do our best work. We know that. And yet, it's incredibly difficult to do it well, in a way that's useful, fair, and strengthen relationships. Let's Talk breaks down giving feedback with the latest research, relevant stories, and actionable frameworks that we can all apply to turn feedback into a personal superpower." (Julie Zhuo, best-selling author of Making of a Manager)
"Imagine being known as the person who makes those around them both successful and happy. Mastering how to give good feedback is essential. This book helps you navigate through the competing theories to become a feedback-giving maestro." (Michael Bungay Stanier, best-selling author of The Coaching Habit and The Advice Trap)
"It's easy to go your whole career giving well-intentioned but useless feedback. This brilliant book identifies the most common mistakes managers make with surgical precision, and empowers you with ninja listening skills, emotional management techniques, and whip-smart scripts to create real behavior change and lasting trust." (Nir Eyal, best-selling author of Hooked and Indistractable)
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- Narrated by: Deborah Gruenfeld
- Length: 8 hrs and 15 mins
- Unabridged
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There is so much we get wrong about power: who has it, what it looks like, and the role it plays in our lives. Grounded in over two decades’ worth of scientific research and inspired by the popular class of the same name at Stanford’s Graduate School of Business, Acting with Power offers a new and eye-opening paradigm that overturns everything we thought we knew about the nature of power.
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A refreshing look at power dynamics
- By T. Lee B. on 01-12-22
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Words Can Change Your Brain
- 12 Conversation Strategies to Build Trust, Resolve Conflict, and Increase Intimacy
- By: Andrew Newberg M.D., Mark Robert Waldman
- Narrated by: Mark Robert Waldman
- Length: 7 hrs and 20 mins
- Unabridged
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In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one.
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the exercises
- By G Powers on 08-27-24
By: Andrew Newberg M.D., and others
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The Performance Paradox
- Turning the Power of Mindset into Action
- By: Eduardo Briceño
- Narrated by: Sean Patrick Hopkins, Eduardo Briceño
- Length: 9 hrs and 5 mins
- Unabridged
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To succeed in a fast-changing world, individuals and companies know they must create a culture of growth, where experimentation and feedback are encouraged, and learning is integrated into the everyday. Yet we often get stuck in a well-worn pattern of habits that don’t move us forward. Why? Because many of us get trapped in the Performance Paradox: the counterintuitive phenomenon that if we focus only on performing, our performance suffers. How can we give ourselves the space to experiment and grow while also delivering high-level results?
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Great book
- By Andres Felipe Giraldo Buritica on 06-16-24
By: Eduardo Briceño
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How Am I Doing?
- 40 Conversations to Have with Yourself (A Guide to Self-Care, Healing, Purpose, and Intention)
- By: Dr. Corey Yeager, Cade Cunningham - foreword
- Narrated by: Corey Yeager, Cade Cunningham
- Length: 4 hrs and 11 mins
- Unabridged
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Life is hard. But it gets a whole lot easier when you start to talk it out. In How Am I Doing?, you're invited into a series of conversations with yourself to improve your mental health and reconnect with who you want to be. Dr. Corey Yeager, psychotherapist for the NBA’s Detroit Pistons and most recently featured on Oprah and Prince Harry's The Me You Can't See on Apple TV+, offers you 40 questions to help you raise awareness of your thoughts and emotions and reconnect with who you want to be.
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Great book!
- By Wink on 11-13-22
By: Dr. Corey Yeager, and others
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Real Influence
- Persuade Without Pushing and Gain Without Giving In
- By: Dr. John Ullmen, Mark Goulston MD
- Narrated by: Arthur Morey
- Length: 7 hrs and 28 mins
- Unabridged
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Authentic influence is about more than creating a strong initial connection - it's about sustaining professional relationships long after an agreement has been reached. Based on their commitment to listening, genuine engagement, and the pursuit of win-win outcomes, authors Mark Goulston and John Ullmen share a new method that business leaders can use to examine priorities, learn about the needs of key players, earn others' attention, motivate others to hear more, and add value with question and actions.
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great teaching points
- By L. Counts on 08-28-20
By: Dr. John Ullmen, and others
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How Minds Change
- The Surprising Science of Belief, Opinion, and Persuasion
- By: David McRaney
- Narrated by: David McRaney
- Length: 9 hrs and 33 mins
- Unabridged
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What made a prominent conspiracy-theorist YouTuber finally see that 9/11 was not a hoax? Can you finally have a productive conversation about politics with your uncle at the next family gathering? How does an ordinary person find the courage to leave a cult? Can widespread social change only take place when a generation dies out?
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Fascinating, nuanced, well-written, but…
- By Jason J. Gay on 08-13-22
By: David McRaney
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The Power of Bad
- How the Negativity Effect Rules Us and How We Can Rule It
- By: John Tierney, Roy F. Baumeister
- Narrated by: Paul Bellantoni
- Length: 8 hrs and 9 mins
- Unabridged
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Why are we devastated by a word of criticism even when it’s mixed with lavish praise? Because our brains are wired to focus on the bad. This negativity effect explains things great and small: why countries blunder into disastrous wars, why couples divorce, why people flub job interviews, how schools fail students, why football coaches stupidly punt on fourth down. All day long, the power of bad governs people’s moods, drives marketing campaigns, and dominates news and politics.
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Another outstanding social psychology book!
- By Wayne on 01-06-20
By: John Tierney, and others
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I Didn't Do the Thing Today
- Letting Go of Productivity Guilt
- By: Madeleine Dore
- Narrated by: Madeleine Dore
- Length: 7 hrs
- Unabridged
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Any given day brings a never-ending list of things to do. There’s the work thing, the catch-up thing, the laundry thing, the creative thing, the exercise thing, the family thing, the thing we don’t want to do, and the thing we’ve been putting off, despite it being the most important thing. Even on days when we get a lot done, the thing left undone can leave us feeling guilty, anxious, or disappointed.
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Exactly what I needed to hear
- By Anonymous User on 08-30-22
By: Madeleine Dore
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Habits for Healing
- Reclaim Your Purpose, Peace, and Power
- By: Nakeia Homer
- Narrated by: Nakeia Homer
- Length: 5 hrs and 48 mins
- Unabridged
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In Habits for Healing, Nakeia Homer sheds light on simple, powerful acts that move us toward healing and help us to escape patterns of burnout, toxic relationships, and emotional exhaustion. Drawing on her work guiding others and her own experience of healing from a traumatic childhood, she helps listeners find healing in their everyday rhythms.
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Breaking Down Healing!
- By Nita Jai on 12-11-24
By: Nakeia Homer
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1,000+ Little Habits of Happy, Successful Relationships
- By: Marc Chernoff, Angel Chernoff
- Narrated by: Marc Chernoff, Angel Chernoff
- Length: 8 hrs and 53 mins
- Unabridged
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Millions of people turn to Marc and Angel Chernoff for fresh and relevant insights for living their best lives. In their newest guide, they share hard-won secrets for strengthening our connection to the loved ones who matter most. With their signature combination of common sense and uncommon wisdom, they bring together ideas for fostering intimacy and trust, expressing our needs, showing gratitude, and more.
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Great Read
- By Dr. Beaty Bello on 10-13-21
By: Marc Chernoff, and others
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1000+ Little Things Happy Successful People Do Differently
- By: Marc Chernoff, Angel Chernoff
- Narrated by: Marc Chernoff, Angel Chernoff
- Length: 8 hrs and 50 mins
- Unabridged
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Millions turn to Marc and Angel Chernoff for fresh, intimate insights for a fulfilled life. In this pithy and empowering guide, they collect the very best advice they've discovered, on topics that include overcoming setbacks, letting go of what's holding us back, nurturing relationships, finding time for self-care, and cultivating passion in order to achieve our wildest dreams.
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Lackluster
- By Pecor on 03-13-23
By: Marc Chernoff, and others
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Bring Yourself
- How to Harness the Power of Connection to Negotiate Fearlessly
- By: Mori Taheripour
- Narrated by: Mozhan Marnò
- Length: 6 hrs and 50 mins
- Unabridged
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Contrary to conventional wisdom about what makes a good negotiator - namely, being aggressive and unemotional - in Bring Yourself, Taheripour offers a radically different perspective. In her own life, and in her more than 15 years of experience teaching negotiation, she's found that the best negotiators are empathetic, curious, and present. The essence of bargaining isn't the transaction, but the conversation and human connection.
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Great business and personal read
- By michael c rogers jr on 06-11-23
By: Mori Taheripour
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Consider This
- Reflections for Finding Peace
- By: Nedra Glover Tawwab
- Narrated by: Nedra Glover Tawwab
- Length: 5 hrs and 4 mins
- Unabridged
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Life comes at us fast, with new challenges to navigate at every turn. Millions of fans have embraced the fresh insights of bestselling author Nedra Glover Tawwab, a popular therapist who brings both expertise and a fresh perspective to the everyday struggles we all navigate in our relationships and within ourselves. In this inspiring book of daily insights, Nedra delivers food for thought, friendly reminders, and perspective shifts to help us stay true to who we are and what matters most.
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Love Dr. Tawwab and her narration.. didn’t realize this was a collection of Instagram stories.
- By Jessica Light on 11-18-24
Well done!
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