Showing results by author "Tom Smith" in All Categories

Building on the success of their previous title, The Oz Principle, Connors and Smith explore the direct link between a company's culture and the results it produces. Journey to the Emerald City details a clear road map for accelerating the move to a culture of accountability in which people focus on achieving the results critical to a company's future.

The Oz Principle is the groundbreaking work that demonstrates the vital role of accountability in the achievement of business results and the improvement of both individual and organizational performance. With more than a half million copies sold, The Oz Principle has emerged as one of the most influential and useful business ideas of recent times. The Oz Principle shows how to overcome The Blame Game that is so prevalent in organizations today.

The Oz Principle took the business world by storm. At its root, the principle works like this: Like Dorothy and the gang in The Wizard of Oz, most businesspeople have the tools to succeed, but when things go wrong they blame circumstance or others instead of looking within for the true cause of unsatisfactory results. Once individuals learn to accept responsibility, they can use the Oz Principle to become better leaders.

Using the ancient Inuit whale hunt as a metaphor for big sales, Whale Hunting gives you a clear nine-phase model for successfully finding, landing, and harvesting whale-sized sales accounts - the kind of sales that transform your business. Here, you'll learn how to turn the dangerous endeavor of selling to large companies and big contracts into a strategy for continued success and growth. Stop wasting time with little accounts and start landing monster accounts.

In the third book in the Seaside Practice Trilogy, which started with A Seaside Practice and continued with Going Loco, we follow the further adventures of Dr Tom as he returns to his native Ayrshire to set up a business and take on Locums. As ever, life is never simple, with murders, mayhem and colourful characters peppering his tales.

Picking up from where his first memoir left off, Dr Tom is back with more of his gloriously eccentric stories. Still based as a locum in his beloved Scotland, he now takes time out from the surgery for stints as a medical researcher, travelling wherever he is called, from Rio to Jerusalem, Vienna to Singapore.

For a dozen years, villagers along the ancient Da River in Vietnam have feared a nightmarish creature who hunts and consumes human flesh. Only in whispers do they mention its name, The White Ghost. To the United States military, this creature has a different name - Marine Lieutenant Trevor Brett, the chemically engineered experiment gone wrong that they will do anything to hide. Sole survivor of his platoon, Brett has stalked the jungle for prey. But the men who made him into a monster are searching for him, and when they find him, the line between hunter and hunted will be blurred.

Dominic Salvatore leads the Saints, a secret team of elite operatives, in a final push to purge the city of its demons. After sending their families into hiding, the Saints know that the stakes have never been higher—they will succeed decisively or perish. Broken by the death of his wife, Don Antonio Moretti seeks revenge against her killers. He embarks on a body-strewn campaign to crush his last rivals and secure the crown of Los Angeles. Nephew Vinny Moretti tires of the killings and wonders whether his uncle is going too far.

It is a society that is, officially, a paradise. Superior to the decadent West, Stalin's Soviet Union is a haven for its citizens, providing for all of their needs: education, health care, security. In exchange, all that is required is their hard work, and their loyalty and faith to the Soviet State. But now a murderer is on the loose.

The new international bestseller from the author of phenomenal Child 44 trilogy... The Farm. If you refuse to believe me, I will no longer consider you my son. Daniel believed that his parents were enjoying a peaceful retirement on a remote farm in Sweden. But with a single phone call, everything changes. Your mother...she's not well, his father tells him. She's been imagining things - terrible, terrible things. She's had a psychotic breakdown, and been committed to a mental hospital. Before Daniel can board a plane to Sweden, his mother calls: Everything that man has told you is a lie. I'm not mad... I need the police... Meet me at Heathrow. Caught between his parents, and unsure of who to believe or trust, Daniel becomes his mother's unwilling judge and jury as she tells him an urgent tale of secrets, of lies, of a crime and a conspiracy that implicates his own father.

Heartwarming and gloriously eccentric, Dr Tom's stories capture the beauty of the Lowlands, the joys and sorrows of its inhabitants and the richly rewarding experiences of life as a Scottish country doctor.

Tom Courtney, one of four sons of master mariner Sir Hal Courtney, once again sets sail on a treacherous journey that will take him across the vast reaches of the ocean and pit him against dangerous enemies in exotic destinations. But just as the winds propel his sails, passion drives his heart. Turning his ship toward the unknown, Tom Courtney will ultimately find his destiny - and lay the future for the Courtney family.

The Oz Principle has sold more than a million copies since it debuted in 1994, establishing it as the go-to reference on workplace accountability throughout the world. By embracing its practical and invaluable advice, tens of thousands of companies have improved their organizational accountability - the key to achieving and sustaining exceptional results.

Since 1994, New York Times best seller The Oz Principle has been the bible of business accountability, helping countless companies build dynamic, creative workplaces. Now Roger Connors and Tom Smith show readers how to use accountability to strengthen personal relationships, inspire and motivate their children, increase their value on the job, improve their health and financial well-being, and attain every other major goal.

It is 1956. Three years ago, Leo Demidov moved on from his career as a member of the state security force. As an MGB officer, Leo had been responsible for untold numbers of arrests and interrogations. But as a reward for his heroic service in stopping a killer who had terrorized citizens throughout the country, Leo was granted the authority to establish and run a homicide department in Moscow. Now, he strives to see justice done on behalf of murder victims in the Soviet capital.

Two-time New York Times best-selling authors Roger Connors and Tom Smith show how leaders can achieve record-breaking results by quickly and effectively shaping their organizational culture to capitalize on their greatest asset - their people. Change the Culture, Change the Game joins their classic book The Oz Principle and their recent best seller How Did That Happen? to complete the most comprehensive series ever written on workplace accountability.

Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.

The Malabar coast is full of dangers: greedy tradesmen, fearless pirates, and men full of vengeance. But for a Courtney, the greatest danger might just be his own family.... Francis Courtney flees the comfort of his Devonshire estate when his stepfather's gambling debts leave him penniless and at risk. He sails to South Africa with revenge and fortune on his mind: his uncle Tom Courtney killed his father, and Francis intends to avenge his death and make his fortune in the process.

In Fix It, the authors present the startling results of their Workplace Accountability Study - conducted over three years, involving more than forty thousand participants from organizations across the globe: the most comprehensive study on workplace accountability ever conducted. When accountability is not working on the job, in the team or the organization as a whole, everyone is left asking how to fix it.

Squad 7 is an elite anti-terrorism team comprising FBI agents and Chicago cops. Mike Buck, a veteran FBI Special Agent is the driving force of the Squad 7 team. He’s calm and efficient, but his past weighs heavily on him—wartime guilt, a failed marriage, and his partner’s recent on-duty death. As the new millennium begins, Buck’s investigation of the possible murder of an old Vietnamese immigrant, a simple, seemingly innocent man, unravels a twenty-five-year-old mystery with international political implications. The local Vietnamese community is closed to outsiders, but an opening ...