In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Francis Rodino, a leader in digital marketing and AI integration with sales automation. By his forties, Francis had already launched high-impact campaigns for global brands and founded Lead Hero AI in 2018, focusing on AI-driven systems for SMEs. His efforts have generated over $300 million in sales and saved businesses more than 200,000 hours. Francis is also the author of the bestselling book "Leads Machine" and a recipient of the prestigious HighLevel Gold Award.

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Francis Rodino, a leader in digital marketing and AI integration with sales automation. By his forties, Francis had already launched high-impact campaigns for global brands and founded Lead Hero AI in 2018, focusing on AI-driven systems for SMEs. His efforts have generated over $300 million in sales and saved businesses more than 200,000 hours. Francis is also the author of the bestselling book "Leads Machine" and a recipient of the prestigious HighLevel Gold Award.

Key points we talked about in this pilot episode!

• 👉 [00:01:00] Introducing the Guest: Francis Rodino - Vit introduces Francis Rodino, highlighting his achievements in digital marketing and AI integration, and his founding of Lead Hero AI.
• 👉 [00:02:00] Francis Rodino's Career Journey - Francis discusses his transition from corporate life, working with brands like PlayStation, to entrepreneurship, focusing on scalable systems for SMEs.
• 👉 [00:04:00] Challenges and Realizations in Corporate Life - Francis shares his experiences and realizations in the corporate world, leading to his decision to pursue entrepreneurship for greater fulfillment and impact.
• 👉 [00:21:00] Building a SaaS Agency with High Level - Discussion on the evolution of Francis's SaaS agency, Lead Hero AI, and the importance of customized services to reduce churn and increase client satisfaction.
• 👉 [00:37:00] Overview of the RED Method - Francis introduces the RED Method, a framework for business growth, focusing on control, predictable sales, and standout visibility.
• 👉 [00:50:00] AI Integration in Marketing - Francis shares a success story of using voice AI in the home services industry, highlighting its impact on improving responsiveness and customer engagement.
• 👉 [01:09:00] Final Advice and Closing Remarks - Francis offers final advice to listeners, emphasizing resilience and continuous learning in entrepreneurship.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations,...

In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Michael Reimer, a leading expert in voice AI and the CEO of CRM Pros. Based in South Florida, Michael has spent over 18 months leveraging and reselling HighLevel, combining it with custom marketing services to deliver transformative results for his SaaS clients. The discussion delves into Michael's journey from a 30-year career in the fire department to becoming a pioneer in the voice AI space, his innovative use of automation in the marine industry, and his insights on setting up effective voice AI agents.

Michael is offering a 50% discount on his prompt services for HighLevel Experience Podcast listeners. Additionally, there's a free voice AI guide available, covering everything from A to Z for small businesses. For more details and to access these offers, visit highlevelexperience.com/michaelreimer

Michael Reimer is the CEO of CRM Pros and a leading expert in voice AI. With a background in the fire department and marine industry, Michael has become a standout innovator in the automation space. His work focuses on building intelligent voice AI agents that enhance customer communication and streamline business operations.

Key points we talked about in this pilot episode!

• 👉 [00:01:00] Michael's Journey to CRM Pros - Michael shares his transition from a 30-year career in the fire department to launching CRM Pros and his passion for automation.
• 👉 [00:02:00] Automating the Marine Business - Discussion on how Michael used automation to manage maintenance for mega yachts and the impact of voice AI in this niche.
• 👉 [00:05:00] Voice AI in Action - Michael explains his first voice AI project and how it transformed customer engagement and business operations.
• 👉 [00:07:00] The Aha Moment: Embracing Voice AI - Michael recounts the seminar that sparked his interest in AI and how he integrated it into his business strategy.
• 👉 [00:10:00] Setting Up Voice AI Agents - Insights into the importance of client onboarding and bundling services for successful voice AI implementation.
• 👉 [00:21:00] The Business Opportunity of Voice AI - Exploration of the growing demand for voice AI and its potential to revolutionize small businesses.
• 👉 [00:27:00] Advanced Automation Techniques - Michael discusses building systems around AI agents and innovative strategies like personalized ringless voicemails.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

A cutting-edge platform designed to extend the functionality of HighLevel,...

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Bryce DeCora, CEO and co-founder of CloseBot. Bryce shares his inspiring journey from a Nebraska farm to working at Boeing, and eventually becoming a tech entrepreneur in the AI and CRM space. The conversation delves into Bryce's transition from aerospace engineering to launching CloseBot, a premium AI agent platform designed for marketing agencies. Vit and Bryce discuss the challenges and lessons learned in entrepreneurship, the unique features of CloseBot, and the future of AI in business.

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Bryce DeCora is the CEO and co-founder of CloseBot, a platform that revolutionizes lead qualification and booking for marketing agencies using AI. With a background in aerospace engineering and software development, Bryce has successfully transitioned into entrepreneurship, creating innovative solutions for the digital marketing landscape.

Key points we talked about in this pilot episode!

• 👉 [00:02:00] Bryce DeCora's Journey from Engineering to Entrepreneurship - Bryce shares his transition from aerospace engineering at Boeing to becoming a tech entrepreneur, driven by a desire for purpose and independence.
• 👉 [00:06:00] Challenges and Lessons in Entrepreneurship - Discussion on the importance of resilience, learning through failure, and overcoming imposter syndrome in the entrepreneurial journey.
• 👉 [00:13:00] Introduction to CloseBot and Its Features - Overview of CloseBot as an AI agent builder for agencies, emphasizing its low prompt system and drag-and-drop interface for creating AI job flows.
• 👉 [00:16:00] CloseBot V2 and Future Plans - Exploration of the new features in CloseBot V2, including enhanced drag-and-drop components and multi-platform integration.
• 👉 [00:31:00] Business Models and Scalability - Discussion on various pricing models for agencies using CloseBot and strategies for scaling AI solutions across multiple sub-accounts.
• 👉 [00:50:00] Special Offer for Podcast Listeners - Announcement of a special offer for listeners: up to $300 off the first payment with promo code HLXP, and insights into leveraging CloseBot for business growth.
• 👉 [01:02:00] Personal Journeys and Business Challenges - Bryce reflects on the personal growth and challenges faced in scaling CloseBot, including managing a team and raising capital from friends and family.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find.

In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes two dynamic leaders in the HighLevel community, Emily Bryant and Ryan O'Connor. Emily is the GM of Global Operations and Sales at Growthable, known for her expertise in automation and strategy. Ryan, the founder and CEO of Growthable, has transformed his passion for HighLevel into a successful global support platform. Together, they are pioneering the future of white-label support for HighLevel agencies.

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. Visit highlevelexperience.com/growthable and use code HLXP at checkout and get 10% off.

Emily Bryant: GM of Global Operations and Sales at Growthable, Emily is a strategic thinker with a passion for automation and client success.

Ryan O'Connor: Founder and CEO of Growthable, Ryan is a visionary entrepreneur dedicated to providing elite-level client retention strategies and support for HighLevel users.

Key points we talked about in this pilot episode!

• 👉 [00:01:24] Building Relationships in the High Level Community - Discussion on the importance of networking within the HighLevel ecosystem and how relationships formed at events like the Level Up Summit have been pivotal.
• 👉 [00:03:46] The Power of Networking at Summits - Ryan and Emily share personal stories of how attending summits led to meaningful connections and professional growth.
• 👉 [00:07:05] Emily Bryant's Career Journey - Emily shares her professional background, her transition from web design to HighLevel, and her passion for automation and team leadership.
• 👉 [00:10:16] Ryan O'Connor's Aha Moment - Ryan discusses the realization that support is crucial for scaling agencies and how he built Growthable to meet this need.
• 👉 [00:19:35] Bootstrapping and Scaling with High Level - Insights into the challenges and strategies of bootstrapping a business using HighLevel, emphasizing the importance of taking action.
• 👉 [00:29:58] The Future of Automation and AI in High Level - Exploration of how automation and AI are transforming business operations and the potential future developments in HighLevel's platform.
• 👉 [00:47:36] Onboarding and Retention Strategies - Emily and Ryan delve into common onboarding mistakes and the significance of customer success in reducing churn and enhancing user engagement.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

A cutting-edge platform designed to extend the...

In this inspiring episode of the HighLevel Experience Podcast, host Vit Muller welcomes the dynamic Sarah Cordiner, a trailblazer in the HighLevel community and a pioneer in online education. Sarah shares her incredible journey from being the youngest university director in Australian history to building TekMatix, a HighLevel-powered tech company that reached a $15 million valuation in its first year. The conversation delves into the power of community, the challenges of running a SaaS business, and the importance of celebrating achievements.

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Sarah Cordiner is a renowned SaaSpreneur and educator with over 280,000 students across 181 countries. She is the founder of TekMatix, a HighLevel-powered tech company, and a leader in online course creation. Sarah's journey from a gypsy heritage to becoming a successful entrepreneur is a testament to her resilience and passion for education.

Key points we talked about in this pilot episode!

• 👉 [00:01:13] Sarah Cordiner's Inspirational Journey - Sarah shares her journey from a gypsy heritage to becoming a leader in online education and entrepreneurship.
• 👉 [00:03:19] The Power of Community and Networking - Discussion on the importance of community and networking in the HighLevel space and how it fosters lifelong friendships.
• 👉 [00:04:31] Challenges and Realities of SaaS Business - Sarah and Vit discuss the challenges of running a SaaS business and the supportive nature of the HighLevel community.
• 👉 [00:12:58] Building and Scaling TekMatix - Sarah talks about the creation and rapid growth of TekMatix, a HighLevel-powered tech company.
• 👉 [00:14:47] Lessons Learned and Advice for SaaS Entrepreneurs - Insights into the importance of proper onboarding and managing customer expectations in a SaaS business.
• 👉 [00:27:30] Security Measures and Fraud Prevention - Sarah shares her experiences with fraud prevention and the importance of security measures in SaaS.
• 👉 [00:58:16] The Role of AI in Business Growth - Discussion on the potential of AI in enhancing customer support and business operations in the future.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom...

In this milestone 50th episode of the HighLevel Experience Podcast, host Vit Muller sits down with Tim Sabir, the visionary founder of GoCSM. Tim is a trailblazer in the realm of customer success management, particularly within the SaaS industry. The conversation delves into the importance of customer success management (CSM) for SaaS businesses, the journey behind the creation of GoCSM, and how agencies can leverage CSM to reduce churn and enhance client retention.

Tim offers a 10% discount on GoCSM for the first 75 agencies that sign up. No payment required until the account is fully set up.To take advantage of this offer, visit highlevelexperience.com/gocsm

Tim Sabir is the founder of GoCSM, a company dedicated to revolutionizing customer success management for SaaS businesses. With a deep understanding of SaaS operations, Tim has developed innovative solutions to help agencies reduce churn and build lasting client relationships.

Key points we talked about in this pilot episode!

• 👉 [00:01:15] Tim Sabir's Journey and the Birth of GoCSM - Tim shares the story behind GoCSM, explaining his initial reluctance to create another software and how the need for effective customer success management led to its development.
• 👉 [00:03:54] Challenges and Solutions in SaaS - Discussion on the challenges faced by SaaS businesses, particularly high churn rates, and the realization of the importance of customer success management to reduce churn.
• 👉 [00:05:38] The Importance of Customer Success Management - Tim elaborates on the significance of customer success management, sharing insights on how understanding customer needs and delivering on promises can enhance client retention.
• 👉 [00:16:19] The Five Pillars of Customer Success - Introduction to the five pillars of customer success, including onboarding, customer satisfaction, product adoption, customer engagement, and feedback.
• 👉 [00:23:41] Product Adoption and Customer Retention - Exploration of strategies to improve product adoption and retention, emphasizing the importance of making customers aware of and utilizing all available features.
• 👉 [00:32:58] Strategies for Product Adoption - Tim discusses the development of features to enhance customer engagement and product adoption, including tracking usage and providing targeted support.
• 👉 [00:52:16] Special Offer for GoCSM - Announcement of a special offer for listeners: a 10% discount on GoCSM for the first 75 agencies, with no payment required until the account is fully set up. Visit highlevelexperience.com/gocsm to access the offer.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find.

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller welcomes Tom Adam, a strategic partner in the martial arts club management space and founder of Curious Growth. Tom shares his inspiring journey of transforming his martial arts club into a thriving community and how he now helps other club owners break growth barriers using HighLevel. The conversation delves into the impact of the pandemic on martial arts clubs, the importance of leveraging technology for business growth, and the strategic use of HighLevel to streamline operations and enhance client experiences.

Thomas Adam is a strategic partner in the martial arts club management space, a master of scaling businesses, and a true testament to the power of leveraging technology for business growth. After transforming his own martial arts club from a fledgling startup to a thriving community with over 300 members across two bustling locations, he didn’t stop there. Using GoHighLevel, he has carved a niche in helping other club owners smash through growth barriers and exceed the $500K revenue mark.

Key points we talked about in this pilot episode!

• 👉 [00:00:52] Tom's Journey with Curious Growth - Tom shares his journey of starting Curious Growth, inspired by the pandemic, and his passion for continuous improvement and growth.
• 👉 [00:01:12] Impact of the Pandemic on Martial Arts Clubs - Discussion on how the pandemic affected martial arts clubs and how Tom leveraged his media presence and mentorship to navigate challenges.
• 👉 [00:03:25] Founding and Growing Berra Martial Arts - Tom recounts the story of founding Berra Martial Arts, growing it from a small startup to a thriving community, and the pivotal moments in its development.
• 👉 [00:07:01] Leveraging Technology for Business Growth - Exploration of how Tom used HighLevel to enhance client experience, improve conversion rates, and achieve predictable revenue growth.
• 👉 [00:11:34] The Double Diamond Approach - Introduction to the Double Diamond method for redesigning solutions and its application in business strategy and client interactions.
• 👉 [00:23:56] Sales Strategies and Client Relationships - Insights into effective sales strategies, the importance of listening to clients, and building genuine connections for successful client relationships.
• 👉 [00:28:30] Strategic Partnerships and Leveraging Synergies - Discussion on the power of strategic partnerships, leveraging synergies for business growth, and the collaborative efforts between Tom and Vit.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

A...

In this engaging episode of the HighLevel Experience Podcast, host Vit Muller sits down with Orien Daly, the founder of GHL University. Orien is a trailblazer in the SaaS community, dedicated to empowering agencies and SaaS entrepreneurs to maximize their use of the HighLevel platform. Throughout the episode, Orien shares his journey from frustration to innovation, detailing how GHL University came to be and the transformative impact it has on HighLevel users.

Listeners can access a special offer from Orien Daly by visiting highlevelexperience.com/ghluniversity This offer includes access to free onboarding videos and a chance to explore the full range of resources available at GHL University. For a limited time, the first 10 sign-ups through this link can avail of a lifetime deal at a discounted rate.

Orien Daly is the founder of GHL University, a platform dedicated to empowering HighLevel users through comprehensive training and resources. With a background in working with numerous agencies, Orien has a deep understanding of the challenges faced by SaaS entrepreneurs and is committed to providing innovative solutions to help them succeed.

Key points we talked about in this pilot episode!

• 👉 [00:00:45] Inspiration Behind GHL University - Orien shares the frustration that led to the creation of GHL University and how it transforms user engagement with HighLevel.
• 👉 [00:01:31] Challenges and Solutions in SaaS - Discussion on the lack of resources for HighLevel users and the development of instructional videos to aid customers.
• 👉 [00:02:32] Leveraging AI for Business Growth - Orien explains the use of AI avatars in training videos, providing a unique leverage point for agencies.
• 👉 [00:03:01] Insights from Working with Agencies - Vit and Orien discuss the value of conversations with agency owners and the common pain points they face.
• 👉 [00:07:44] The Future of AI in Business - Exploration of AI's potential impact on business and the importance of staying ahead in the technological landscape.
• 👉 [00:10:38] Commitment and Focus in Business - Orien shares personal stories about commitment, focus, and the journey to success in the SaaS industry.
• 👉 [00:34:11] Diving into GHL Setup - Detailed discussion on setting up HighLevel correctly, including onboarding and email best practices.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

A cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse