In this episode of the HighLevel Experience Podcast, host Vit Muller welcomes Michael Reimer, a leading expert in voice AI and the CEO of CRM Pros. Based in South Florida, Michael has spent over 18 months leveraging and reselling HighLevel, combining it with custom marketing services to deliver transformative results for his SaaS clients. The discussion delves into Michael's journey from a 30-year career in the fire department to becoming a pioneer in the voice AI space, his innovative use of automation in the marine industry, and his insights on setting up effective voice AI agents.

Michael is offering a 50% discount on his prompt services for HighLevel Experience Podcast listeners. Additionally, there's a free voice AI guide available, covering everything from A to Z for small businesses. For more details and to access these offers, visit highlevelexperience.com/michaelreimer

Michael Reimer is the CEO of CRM Pros and a leading expert in voice AI. With a background in the fire department and marine industry, Michael has become a standout innovator in the automation space. His work focuses on building intelligent voice AI agents that enhance customer communication and streamline business operations.

Key points we talked about in this pilot episode!

• 👉 [00:01:00] Michael's Journey to CRM Pros - Michael shares his transition from a 30-year career in the fire department to launching CRM Pros and his passion for automation.
• 👉 [00:02:00] Automating the Marine Business - Discussion on how Michael used automation to manage maintenance for mega yachts and the impact of voice AI in this niche.
• 👉 [00:05:00] Voice AI in Action - Michael explains his first voice AI project and how it transformed customer engagement and business operations.
• 👉 [00:07:00] The Aha Moment: Embracing Voice AI - Michael recounts the seminar that sparked his interest in AI and how he integrated it into his business strategy.
• 👉 [00:10:00] Setting Up Voice AI Agents - Insights into the importance of client onboarding and bundling services for successful voice AI implementation.
• 👉 [00:21:00] The Business Opportunity of Voice AI - Exploration of the growing demand for voice AI and its potential to revolutionize small businesses.
• 👉 [00:27:00] Advanced Automation Techniques - Michael discusses building systems around AI agents and innovative strategies like personalized ringless voicemails.

We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:

Customer Success team you need to scale your SaaS

If you're a SaaS or digital agency founder, SMMA or AI entrepreneur looking to scale, this is the Customer Success team you need. From 24x7 Live chat support, onboarding and activations, certified VAs, coaching programs, live events, weekly workshops and more, Growthable is the Customer Success partner you've been waiting to find. Use code HLXP at checkout and get 10% off their plans.

A cutting-edge platform designed to extend the functionality of HighLevel,...