Facility Operations at Hyperspeed

Join Dr. Lou and his guest, Jeremy Longinotti, CEO and Co-Founder of ALO as they discuss revolutionizing high-traffic public facilities, including stadiums, arenas, malls, zoos, entertainment districts, and more. The ALO system is a communications platform that integrates video surveillance, guest communication, staff communication, and incident management. It can provide the level of experience customers expect, and gain the risk management that the sports and entertainment industry can use to boost their guest experience.

The ALO platform enables communication from customers to staff with automated dispatching, and reduces risk with perfect recall by logging audio, chat, images and video with incident data. It provides one app for all departments in a sports and entertainment venue.

The ALO platform features push-to-talk, group chat, photo sharing, and live video; processing and artificial intelligence applied to all communications for analytics on your workflows. It allows venues to gain insights from customer requests, communication history, and task metadata. ALO uses natural language translate customer requests in more than 90 languages, enabling staff to better serve their guests and enhance the overall fan experience.

About the Innovation Institute for Fan Experience

Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.

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ALL RIGHTS RESERVED

Recorded: 12/5/2024

LANDSKY.AI - The Future of Autonomous Security

Join Dr. Lou and his guest, Jake Shild, Founder & CEO @LandSky.AI as they discuss pioneering a modern and dynamic approach to safety and surveillance, addressing the growing demand for advanced security solutions while overcoming the challenges of labor shortages and the high cost of continuous human surveillance. This technology can provide an additional layer of security for critical infrastructure, including stadiums and arenas and more.

The LandSky as a Service (LSaaS) is a new model for automation, designed to enhance human ability. LSaaS is a recurring subscription service that provides on-going, 24/7 autonomous solutions enabling users to adopt robotics into their operations without having to spend extensive effort in implementing autonomous solutions.

You can learn more about LandSky's security solutions:

• Crowd Intelligence
• Autonomous Perimeter Patrols with Sky Guard
• Outdoor Perimeter Security and Alarm Response with Land Guard

About the Innovation Institute for Fan Experience

Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.

Join Dr. Lou Marciani, the Director and Co-Founder of the Innovation Institute for Fan Experience and Paul Foster, founder and CEO of OnePlan. Dr. Lou and Paul discuss the evolution of event planning and the benefits of using digital twin technology for the sports and entertainment industry. OnePlan, which aims to provide a collaborative, web-based platform for event planning, has been used in over 60,000 events, including major sports and entertainment venues. The platform offers a single source of truth, allowing for real-time collaboration and approval processes. Forster highlighted the importance of balancing fan experience, security, and safety, citing examples like the Tottenham Hotspur Stadium and Intuit Dome. Dr. Lou and Paul also discuss the role of data in decision-making and the potential of digital twins in enhancing fan engagement and venue operations.

About the Innovation Institute for Fan Experience

Founded in August 2020, the Innovation Institute for Fan Experience (www.iifx.org) is building the leading and most trusted authority on the ‘Fan Journey’ for the sports and entertainment industry. IIFX provides training, industry content creation, Fan Journey best practices, consultancy, and business and education services to domestic and international sports & entertainment organizations.