Episodes

  • #19 - Tom McDowall on Upskilling and Reskilling L&D

    #19 - Tom McDowall on Upskilling and Reskilling L&D
    Apr 15 2025
    In this episode of The Learning and Performance Podcast, I interview Tom McDowall, an experienced learning and development professional and the founder of Evolve Learning Design about the importance of upskilling and reskilling—both for the broader workforce and for L&D teams themselves. We discuss why many traditional models in the field are outdated and no longer serve us and how to skill better. Tom has worked across almost every L&D role—from facilitator to digital designer to head of learning design—and now focuses on helping L&D teams improve how they think, operate, and deliver impact. This conversation is packed with insight and honesty, and I think you’ll walk away with a sharper perspective on how to help people—and yourself—learn and perform better.Key Topics:In the conversation, we hit on a number of interesting topics relevant to learning and performance, including:What performance is and why it depends just as much on systems as it does on peopleWhy L&D often solves the wrong problemsThe difference between capability and opportunity—and how learning only supports oneTom’s journey into L&D and his critique of self-made success narrativesWhat a product mindset looks like in practiceWhy upskilling is uncomfortable—but necessary—and how to support it without overwhelming peopleHow to measure the success of upskilling initiativesPractical strategies for internal L&D teams to do more with lessThe importance of context awareness and system thinkingAnd more.Connect with Tom⁠Evolve ⁠– Tom’s learning consultancy⁠⁠⁠⁠IDTx Conference - Tom's conference for IDersLinkedInYouTubeNotes, Mentions, and Resources:Performance = where capability (internal KSAs) and opportunity (external environmental supports) meetW. Edwards Deming – “A bad system will beat a good person every time.”Learning = cognitive process of knowledge and skill developmentDesigning “learning” vs. designing training and resources for learning to occurSpaced practice, dripped contentInformal learning occurring all the timeThrive – LXP platform Tom worked withColossyan – AI avatar video platform Tom consulted withWhy luck is a big element of careersTaking a “product mindset” in L&D—viewing L&D as a provider of internal productsThomas Gilbert – Human Competence ModelGuy Wallace – Performance-based instructional designGreg Arthur – Learning experience design podcast guestEvolve – Tom’s learning design consultancyThe myth of the learner—people don't necessarily want to learn, value learning, or feel comfortable doing itGoal = more performant employees/professionals, not satisfied learnersUpskilling and reskilling as a form of change managementReskilling as uncomfortable but a kind/human thing to doWEF Jobs Insight Report (2025) – Human-only jobs declining, high churn/mobility, growing demand for physical laborImportance of L&D upskilling itself and practicing what it preachesChallenges of upskilling L&D: budget, assumptions, discomfort, outdated models, resistance to changeAddressing those challenges: be flexible, communicate value, use dataDelivering outcomes > outputsMeasuring upskilling impact: connect skills to KPIs, observe behavior change, avoid self-assessments, explore genAI roleplays, consider environmental variablesCore L&D skills today: resilience, tech elasticity, mental health awarenessThe Learning Network (UK) – Peer-driven L&D communityPixar’s Brain Trust – Honest, iterative creative feedbackBeing nice vs. being kind – Hard truths help people growKim Scott – Radical Candor – Clear, caring feedbackInvesting in contextual intelligence—reading widely and understanding learner environmentsAdam Savage’s principle of first-order retrieval – Reduce friction and increase flowAdam Grant – WorkLife Podcast – Making work betterWhy you shouldn’t always ask older professionals for advice firstGordon Brown – Seven Ways to Change the World – Insight into global systemic changeSTOP Technique – Stop, Take a Breath, Observe, Proceed
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    1 hr and 27 mins
  • #18 - Cathan Kabrelian on Compassionate Communication with Ourselves and Others

    #18 - Cathan Kabrelian on Compassionate Communication with Ourselves and Others
    Mar 19 2025
    In this episode of The Learning and Performance Podcast, I speak with the late Cathan Kabrelian, a leading expert in compassionate communication. Cathan was a trainer, speaker, retreat leader, and mentor, known for integrating compassionate communication into a wide range of fields, from education to corporate environments. Through her work as a trauma-informed Needs-Awareness Trainer, Certified Mindfulness Instructor, and Breath Coach, Cathan brought a unique depth to understanding and teaching not only effective communication skills but the self-awareness skills to transform conversations and relationships at work, at home, and in all those third spaces. Together, Cathan and I discussed why compassionate communication matters and how you can use it to live a more self-aware, wonderful, and connected life.Key TopicsIn the conversation, we hit on a number of interesting topics relevant to learning and performance, including:What is compassionate or non-violent communication, and why is it importantThe importance of feelings and needs awareness to life and relationshipsThe OFNR framework of observation, feelings, needs, requestsHow to translate thoughts and judgments into needsFeelings as a “radar” for detecting what we needShifting from blaming others to identifying our own values and needsWhy self-connection is necessary to connect with othersThree ways to navigate challenging feelingsTwo ways to practice compassionate communication - formal and real-lifeUsing compassionate communication at workAnd much more...Learn More About Cathan and NVCCathan's websiteIn Loving MemoryNVC by Marshall RosenbergNew York Center for NVCThe Compassion Course by Thom Bond and teamNotes,Mentions, and ResourcesIdentity - not just WHO we are or WHAT we do or believe but HOW we arePerformance - achieving tasks towards a goal with creativity, skill, and compassionate consideration of needsLearning - understanding something better than we did beforeLearning-Performance "Loops" - Learn, Practice, Perform.Compassionate/Non-Violent Communication (NVC)Needs awarenessNon-Violent Communication (NVC) by Marshall RosenbergOFNR Framework - Observations, Feelings, Needs, RequestsObservations - what we notice about ourselves, others, and the worldFeelings - sensations stimulated by met or unmet needsNeeds - universal life impulses; drivers of actionsRequests/Strategies - ways to meet our needsCompassion Course OnlineThe Compassion Book by Thom BondNY Center for NVC (NYCNVC)Effective practice is intentional, focused, awareTranslating Judgments Practice - translating judgments into feelings and needs/valuesShifting from judgment and blaming to connection, curiosity, and compassionPrinciple - everything we do we do to meet a need or valueFeelings as "radar" for needs, not something to fear or push awayApplying NVC at work - values and what matters>needs; focusing on individual self-connection leads to more curiosity, compassion, and connection with co-workersIt doesn't take two to change a conversation, only oneDealing with difficult feelings by connecting to met/unmet needs - (1) notice judgments/resistance/thinking, (2) tune into body sensations, (3) identify what you want/need and embody it, (4) think of a strategy to meet the needsFeelings and Needs listStudy by Brene Brown on average number of feelings of AmericansSelf-connect first to connect with others secondTwo types of practice for showing up better - formal and integrative/IRLCathan's website - Compassionate Thriving Types of Judgments - Value judgments, preferences, assessments vs. moralistic judgmentsHigh performance in life = showing up authentically and connecting with othersMindfulnessSomatic experiencing and breathworkCompassion vs. empathy
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    1 hr and 24 mins
  • #17 - Alaina Szlachta on Harnessing Data To Improve Learning and Performance

    #17 - Alaina Szlachta on Harnessing Data To Improve Learning and Performance
    Feb 20 2025
    In this episode of The Learning and Performance Podcast, I speak with Dr. Alaina Szlachta, an education entrepreneur and data and measurement "nerd," about leveraging data to improve workplace learning and performance. Alaina is the founder and Chief Measurement Architect at By Design Development Solutions, a consultancy that works with leaders and teams to create simple data collection systems that enable their programs to facilitate real, evidence-based impact and change. Together, Alaina and I discuss why measurement, assessment, evaluation, and data are so critical to learning and performance improvement, and she shares some great insights and tools for measuring and understanding the true impact of your learning and performance efforts.Key TopicsIn our conversation, we hit on a number of interesting topics relevant to learning and performance, including:The importance of collecting and utilizing data (and why data is power)Evaluation, measurement - what they are and why they matterThe criticality of having feedback loops in teaching and learningThe similarities and differences between measurement, evaluation, and assessmentWhy analysis and evaluation are so often overlookedThe difference between analyzing and addressing performance gaps vs. designing learning solutionsSome challenges with measuring the impact of training and other interventions, and how to overcome themHow to artfully navigate questionable training requestsHow to evaluate intangible skills in highly tangible waysAnd a whole lot more!Connect with AlainaAlaina's websiteLinkedIn Measurement Made Easy groupMeasurement and Evaluation on a Shoestring⁠⁠⁠Mentions and Resources:Learning 2024 ConferenceDr. Megan Torrance - Why data is powerThe data pyramid and how wisdom requires dataPerformance - a combo of attitudes and actions, beliefs and behaviors that show up in how we workLearning - a means to an end at work, NOT the end resultThe importance of evaluating performance changes, not just assessing learning!Importance of constant feedback loops in teaching and learning and the lack of feedback loop in much workplace learning and performance improvementTelling Ain't TrainingDefinition of measurement - strategic planning to collect data and collecting itDefinition of evaluation - analyzing the data and determining effectivenessImportance of measurement and evaluation to decision-makingThe ADDIE Framework - so easy to neglect/overlook A and EAnalyzing and addressing performance gaps vs. designing and delivering learning solutionsThe Pareto Principle - 20 percent of content providing 80 percent of valueWhy evaluation is overlooked - (1) lack of time, money, and people to do a comprehensive evaluation, (2) focusing on superficial aspects of learning experiences, (3) not clearly identifying the important things to valueKirkpatrick's Four Levels of EvaluationAssessment vs. Evaluation - assessments collect data on learning, and evaluations determine changes in performanceChallenges with measuring impact - (1) building a training or learning solution without validating the problem is a lack of knowledge, (2) not digging into the data closelyMeasurement and Evaluation on a Shoestring (ATD Press 2025)Getting out of the shoestring by being strategicAligning L&D resources with core business/organizational metricsHeidi Kirby - Useful StuffImportance of listening to your gut when sensing red flags with requestsHow to sidestep training requests with strategic questions about the problemEvaluating the "intangibles" - (1) Translate intangible skills into tangible behaviors and indicators. (2) Tie it back to the problem. What would be different if the person was better at this? If they did it, would it solve the problem?Importance of using tech to automate other things and free up time for better analysis and evaluationBeing clear on key indicators/criteria before making professional decision (e.g., finding a job, taking on a client)
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    1 hr and 8 mins
  • #16 - Mark Sheppard on Innovation in L&D Products, Processes, and Practices

    #16 - Mark Sheppard on Innovation in L&D Products, Processes, and Practices
    Jan 8 2025
    Overview: In this episode of the L&P podcast, I speak with Mark Sheppard, a learning architect, designer, and self-proclaimed L&D “geek" about ways that that L&D professionals and teams can innovate their products, processes, and practices. Mark is the owner and founder of 2Sphynx Innovations, an L&D consultancy serving the public and private sectors in Canada and the US. With an impressive academic background and 30 years+ in the L&D field, Mark and I discuss a wealth of principles and practices you can use to change the way you consult, design, create, and lead. Key Topics: In the conversation, we hit on a number of interesting topics relevant to learning and performance, including: Striking the right balance between efficiency and innovation in L&D performanceThe yin-yang relationship between learning and performanceThe role of emotions—both positive and negative—in impactful learningLearning in the flow of workDos and don’ts of online instructionThe value of full-stack L&D consultingMark’s advice on being a freelancer/contractorThe value of open-ended questions and challenging assumptions when working with stakeholdersThe many uses of LLMs for L&DWhy context often trumps content when it comes to learningThe crucial difference between gamification of learning and game-based learningThe shortcomings of traditional L&D frameworks and some better alternativesBarriers to innovation in L&D and how to overcome themAnd much more! Connect with Mark: LinkedIn: https://ca.linkedin.com/in/marksheppardBlue Sky: https://publictest.bsky.cz/profile/did:plc:jk4hydiju4stbfzvtamktpjq2Sphynx: https://2sphynx.com/ Mentions and Resources: Performance as a function of efficiency AND innovationRole of emotion in learningEducation vs. learningLearning and performance as yin and yangBob Mosher - Learning in the workflowThe roots of instructional design in the militaryOnline instruction: dos and dont's - (1) The importance of having a co-facilitator for live online learning, (2) the importance of videos and office hours for asynchronous online courses Being a "full-stack" L&D professionalTips on being a freelance L&Der- (1) Being a trusted advisor, (2) having empathy for SMEs and learners, (3) thinking like an entrepreneur/owner, (4) focusing on solving problems>providing training solutions, (5) watching out for bad contracts, (6) engaging in regular marketing and sales and articulating your value prop The role of powerful questions (e.g., "how might we") in building trust, challenging assumptions, and creating better solutionsImportance of pre-boarding to successful onboardingThe value of LLMs for L&D - (1) knowledge management, (2) time saving, (3) content design and development, (4) sounding board, (5) thought partner, (6) devil's advocate, (7) needs analysis and evaluation, (8) data analysis and insightsLLM watch outs - too much focus on content production>processThe role of play and fun in learningPerformance analysis and improvement - Guy Wallace, Geary Rummler, Joe Harless, W. Edwards Deming MicrolearningPerformance supportImportance of context and activities>content and eventsIterative L&D - agile, rapid prototyping, SAMThe Kirkpatrick Framework and its shortcomingsThe CIPP Evaluation Framework (Context-Input-Process-Problem)Will Thalheimer's Learning Transfer Evaluation ModelThe ADDIE Framework - a macro doctrine, NOT a process or project plan3 targets of innovation for L&D - (1) Product, (2) Process, and (3) PracticeBarriers to innovation in L&D - (1) fear, (2) inertiaGame-based learning/design vs. gamifying learningPromises and pitfalls of gamificiationThe psychology of game-based learning - social learning, novelty, choice, experimentation/safetyConditions vs. constraints in design of gamesDunning-Kruger Effect - mismatch between competence and confidenceYerkes Dodson Curve - Moderate anxiety as a beneficial for learningImportance of breaks and working with your brain in mind
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    1 hr and 35 mins
  • #15 - Noah Rasheta on Using Buddhism to Become a Better Person

    #15 - Noah Rasheta on Using Buddhism to Become a Better Person
    Dec 5 2024
    In this episode of the L&P pod, I speak with Noah Rasheta, a Buddhist philosopher, author, and podcaster dedicated to making Buddhist philosophy accessible and practical for everyday life. Noah's podcast, The Secular Buddhism Podcast, shares Buddhist principles and practices that modern people can use to learn, perform, and live more wisely. His book, "No-Nonsense Buddhism for Beginners," breaks down key Buddhist concepts for a Western audience and is an invaluable resource for those seeking to incorporate mindfulness and philosophical insights into their daily routines. In the conversation, Noah and I discuss some basic ideas from Buddhism and ways people from a secular background can leverage Buddhism. Noah enjoys photography, paragliding, volunteering as a school bus driver, and spending time with his wife and kids in Utah. KEY TOPICS: In our conversation, Noah and I hit on several topics relevant to learning and performance, including: What is secular BuddhismThe Four Noble TruthsThe difference between pain and sufferingSeeing life as a gameThe power of awareness and attention for learning and performanceCommon myths and misconceptions about Buddhism and mindfulnessEnlightenment as a journey vs. a destinationUnlearning as a tool for learningAcknowledging multiple perspectivesThe Middle Way of optimal performanceThe power of pausing and returning to the breathDoing things for the sake of itQuestioning the judgments and evaluations we make ABOUT THE GUEST: Noah Rasheta is a Buddhist philosopher, best-selling author, and podcast host. He has presented his teachings at some of the world's most renowned organizations, such as Apple®, PwC, YPO, Entrepreneurs' Organization, and many others. His teachings have been downloaded millions of times by individuals all around the world. CONNECT WITH NOAH: Secular Buddhism websiteInstagramFacebookTwitter/X MENTIONS and RESOURCES: Performance vs. effort - See this and this Secular Buddhism - See this and this and thisFirst Noble Truth - Truth of Suffering - See this and thisSecond Noble Truth - Truth of the Cause of Suffering - See this and thisThird Noble Truth - The End of Suffering - See this and thisFourth Noble Truth - Eightfold Path to End Suffering - See this and this AND this Pain vs. Suffering - See this and thisGroundlessnessLife as Chess vs. Tetris - The Myth of Having a Totally Happy Life Life Bingo Myth: Meditation as a Way to Feel Good (Catch the Butterfly) vs. a Way of Better Seeing/Feeling (Flashlight to Raise Awareness) Happiness as a ButterflyMyth: Enlightenment as an End Goal vs. a JourneyImportance of awareness in learning and teaching Unlearning as a tool for learningParable of the Blind Men and the Elephant - different ways of understanding thingsLearning styles vs. preferencesSecular Buddhism podcastNo Nonsense Buddhism for BeginnersThe Power of the PauseFlow experienceThe Middle Way of PerformanceDoing things for the sake of it Not tying identity to outcomes Parable of the Farmer and the Horse - "Who knows what is good/bad?"Life is short, so make the most of it
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    1 hr and 28 mins
  • #14 - Massimo Pigliucci on Stoicism for Learning, Performing, and Living Well

    #14 - Massimo Pigliucci on Stoicism for Learning, Performing, and Living Well
    Nov 12 2024
    In this episode of the L&P pod, I speak with Massimo Pigliucci, a philosopher, professor, author, and expert on Stoicism and practical philosophy. Massimo and I discuss why humans should study philosophy and how modern people can apply the ancient philosophy of Stoicism to improve our ability to learn, perform, and live well. The episode provides a toolbox of Stoic principles and practices for us all to navigate an increasingly complex, chaotic, and uncertain world. KEY TOPICS: In our conversation, Massimo and I hit on a number of topics relevant to learning and performance, including: What is philosophy and why it matters to the average person The two main branches of philosophy - theoretical and practical Stoicism as a philosophy of life The three main components of philosophies as ways of life The Origins of Stoicism The three aspects of human nature The four cardinal virtues Key Stoic figures like Marcus Aurelius, Epictetus, Seneca and what they can teach modern people Common myths and misconceptions about Stoicism and other ancient philosophiesThe difference between intentions and outcomesAnalytical and practical techniques devised by the Stoics to help us be wiser and flourishA whole lot more! ABOUT THE GUEST: Massimo is the K.D. Irani Professor of Philosophy at the City College of New York. Massimo holds PhDs in evolutionary biology and philosophy. He conducts research and teaches classes on topics including philosophy, philosophy of science, and Stoicism. Massimo’s authored several articles and books that make ancient philosophy, especially Stoicism, more accessible and applicable to everyday life. He’s part of Modern Stoicism, a movement to help revive Stoicism that has equipped many with tools to handle life’s challenges more effectively. You can learn more about him from Wikipedia. CONNECT WITH MASSIMO: WebsiteUniversity PageSubstackYouTubeStoa NovaModern Stoicism MENTIONS, REFERENCES, AND RESOURCES: Internal vs. external standardsBiological, machine, and human learningDefinition of PhilosophyTwo branches of philosophy - theoretical vs. practicalEudaimonia - flourishing in lifePlatoStoicismThe three components of philosophies as a way of life - Meta-physics, ethics, practicesLiving in accordance with natureZeno of Citium - founder of StoicismThree aspects of human nature - biology, rationality, socialityThe four cardinal virtues - practical wisdom, courage, justice, temperanceMarcus AureliusStoic training/practiceHow to Be a Stoic by Massimo PigliucciThe Meditations of Marcus AureliusThe Discourses of EpictetusEpictetus's EnchiridionSeneca's LettersStoic definition of "passion"Stoic vs. stoicEpicurean vs. epicureanA Handbook for New Stoics by Massimo Pigliucci and Gregory LopezContemplative exercise: Philosophical journalingThe myth of learning from experience aloneMusonius RufusPhysical exercise: Fasting, abstaining, intentional mild discomfortDichotomy of control exerciseA Guide to the Good Life by Bill IrvineIntentions vs. outcomesGalenSetting internal vs. external goalsAristotle and aristotelianismEpicureanismThe Philosophy of CBT by Don RobertsonThe Role Ethics of Epictetus by Brian JohnsonHic et nunc - "Here and now" tattoo
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    1 hr and 14 mins
  • #13 - Mike Christensen on Leveraging Thinking To Your Advantage

    #13 - Mike Christensen on Leveraging Thinking To Your Advantage
    Oct 2 2024
    In this episode of the L&P Podcast, I speak with Mike Christensen, a counselor, trainer, and expert in cognitive behavioral therapy (CBT), about how our thoughts and beliefs influence how we feel, what we do, and ultimately, our ability to learn and perform. Mike and I discuss a range of CBT tools and techniques that are not only valuable to therapists and their patients, but can be used in any situation in which people might need to rethink things or change beliefs in order to learn or perform better. We also discuss how to use "deliberate practice" to improve at providing therapy, coaching, and beyond. KEY TOPICS: In our conversation, Mike and I discuss a range of topics, including: Cognitive behavioral therapy (CBT) and how what we think determines how we feel The difference between CBT and positive thinking David Burns’ new “TEAM” model of providing therapy and coaching The importance of measuring outcomes Why empathy is a necessary but not sufficient condition for change Overcoming resistance to change A bunch of techniques to help you untwist your thinking The importance of deliberate practice and feedback in improving Positive reframing A whole lot more… ABOUT THE GUEST: Mike Christensen. MACP, RCC, ACS serves as the Director of Professional Development at the Feeling Good Institute. He is a Registered Clinical Counselor with the British Columbia Association of Clinical Counselors and holds a Master of Arts in Counseling Psychology. His diverse background in business, community organizations, and family support roles has provided Mike with a wide array of experience in leadership, administration, parenting training, and team building. He is a Certified Level 5 Master TEAM CBT Therapist and Trainer and is the Director of Feeling Good Institute Canada. He provides advanced level online training with the Feeling Good Institute for therapists around the world and is the co-author of “Deliberate Practice for TEAM CBT" with Dr. Maor Katz, Dr. Tony Roussmaniere and Dr. Alez Vaz. Mike lives in Canada with his wife and daughters. He is an avid cyclist and former swim coach. CONNECT WITH MIKE: Email: mike@feelinggoodinstitute.comWebsite: https://www.feelinggoodinstitute.com/find-cbt-therapist/mike-christensenLinkedIn: https://ca.linkedin.com/in/michael-christensen-5555bb50 MENTIONS, REFERENCES, AND RESOURCES: The Feeling Good InstituteTEAM-CBTDavid BurnsHines Ward on talentCognitive Behavioral Therapy (CBT)Feeling Good: The New Mood TherapyThe Cognitive ModelCognitive appraisal: How we THINK determines how we FEELCognitive distortionsCognitive restructuring (thought challenging)The cognitive triad (The CBT triangle)Behavioral experimentsExposure therapyCBT vs. positive thinkingTwo approaches to combating negative thoughts - counterattack and acceptanceMatthew MayBrian Johnson - Win or LearnAaron BeckTesting (T)Empathy (E)Agenda-Setting/Assessment of Resistance (A)Outcome vs. process resistanceAddictions as failed solutionsMethods (M)"Examine the Evidence" technique50 Techniques to Change Your ThinkingTherapy methods - behavioral, motivational, relational, cognitive, compassion-based, truth-basedThe "Semantic" methodThe "Best Friend/Double Standard" techniqueTools Not Schools of TherapyThe Recovery CircleFGI Fast Track to Level 3 certification programDeliberate practiceThe Deliberate Practice of TEAM-CBTZone of proximal development (ZOPD)Offering an "invitation" to a clientSitting with "open hands""Multiple choice" empathyGrowth mindset - Why there's no such thing as "I can't do it."Importance of high expectationsFacebook Live session with David Burns in which Mike failedLearning from role models and anti-role modelsSimone Biles failureReframing obstacles as opportunities
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    1 hr and 47 mins
  • #12 - Connie Malamed on Designing Interesting and Impactful Online Learning

    #12 - Connie Malamed on Designing Interesting and Impactful Online Learning
    Aug 22 2024
    In this episode of The Learning + Performance Podcast, I speak with Connie Malamed, a learning experience designer, consultant, author, speaker, and mentor to L&Ders around the world, about how to create interesting and impactful online learning experiences to promote learning and performance. In our conversation, we discuss a number of topics related to enhancing learning and performance, including: Myths and misconceptions about eLearningWhy scenario-based e-learning can be so powerfulConnie’s key elements of effective e-learningSimple visual design principles that anyone can use to design more digestible learning experiencesCommon struggles instructional designers and developers faceThe importance of evaluation and empathizing with your learnersSeveral techniques for learning effectivelyAnd more! About the Guest: Known as the eLearning coach, Connie has spent over two decades studying and practicing the art and science of designing engaging e-learning and teaching others how to do it too. Her website, The eLearning Coach, shares actionable strategies, practical content, product reviews, and resources to help professionals design, develop, and understand learning, instructional design, and visual design. Connie's authored of two books on visual design, hosts a podcast on e-learning, has a free e-mail course on Breaking into Instructional Design, and runs a membership community, MasteringID, for people wanting to learn and build instructional design skills. Connie has a masters in Instructional Design and Technology from UT-Austin and a BA in Art Education from Penn State. She lives and works in the DC-Baltimore area and enjoys reading about all things learning, design, and the brain. Connect with Connie: Website: The eLearning CoachConsulting Site: www.ConnieMalamed.comLinkedInTwitter/X Topics, Mentions, References, and Resources: Connie's Books: https://theelearningcoach.com/my-book/ AND ⁠https://amzn.to/3EMQxDH⁠Connie's MasteringID CommunityConnie's newsletterConnie's podcastConnie's big List of ID programsAssimilation vs. accommodationLevels of knowledge and understanding: facts, concepts, processes, principles, theories, applicationsUser experience (UX) designMyths and misconceptions about eLearning - the brain is a recorder, eLearning needs to be boring, learning is a one-time eventScenario-based learning and the importance of leveraging imagination, stories, personalization, relevanceClark Quinn on the importance of having learners make decisionsImportance of empathizing with learnersKey principles of effective online learning - interactivity, discussion/social learning after, follow-up/reinforcement, evaluation and feedbackVisual design for e-learning - the importance of white space, visual hierarchyConnie on Why less is more in designing learningRichard Mayer's 12 principles of multimedia designID vs. UI/UX vs. LXDDifferences between ID, elearning development, and trainingLinkedIn group for freelance IDersStruggles IDers face - not having a seat at the table, leaders not knowing how people develop skills, not being an order takerConnie on What to do if you CAN'T speak with your audienceRoot cause analysisJulie Dirksen on the Importance of evaluating AI outputsUsing AI tools in ID - ChatGPT, Grammarly, FeedlyConnie on Agile ID and the importance of developing e-learning prototypesThe importance of incorporating the language of learnersConnie on Talent StackingTechniques for more effective learning - spacing learning, learning in short bursts/microlearning, reflection, studying things you care about, elaboration, discussionConnie on elaborationConnie's Breaking into ID site and email course: https://breakingintoid.com
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    1 hr and 8 mins
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