• China Tariffs Are Back: What SMBs Must Do Now to Protect Margins
    Apr 28 2025

    Forget the noise—this episode breaks down what rising tariffs really mean for businesses navigating an already volatile economy. We dive into:

    - The current tariff map: U.S.–China at 25%, EU tensions, Canada's retaliation, and what’s next

    - Major policy changes: De Minimis reform, steel and aluminum tariffs, automotive tariffs

    - Immediate impacts: price hikes, supply chain disruption, and margin pressure

    - Strategic pivots: supply chain relocation (Vietnam, Malaysia), reshoring initiatives, and tariff engineering

    - E-commerce fallout: why fast fashion and DTC brands are feeling the heat

    - Financial strategies for managing tariff risks: inventory management, financing options, and HTS code accuracy

    - Long-term shifts: domestic manufacturing trends, FTZ (Foreign Trade Zone) strategies, and reshaped global supply networks

    - Why agility, diversification, and proactive planning are non-negotiable now

    Whether you’re a distributor, a direct-to-consumer brand, a small business owner, or a supply chain exec, this episode delivers actionable insight to help you survive—and thrive—through this next wave of global trade realignment.

    📘 Read the full blog post: Tariff Turbulence: Global Trade Disruption and Strategic Response
    📩 Stay informed with The Executive Briefing: Subscribe here
    📞 Need a tariff response plan for your business? Contact LAC

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    Less than 1 minute
  • Trump's 2025 Policies & Tariffs: Navigating Strategic Impacts on Small and Mid-Sized Businesses
    Apr 17 2025

    The headlines might feel scattered—but the patterns are clear. In this briefing-style episode, LAC unpacks the three macro themes shaping the business and policy landscape right now: domestic resilience, institutional realignment, and global economic fragmentation.

    We cover:

    - Trump’s February 2025 copper executive order and the national security case for reshoring supply chains

    - DOJ investigations into university admissions—post-affirmative action politics and federal enforcement trends

    - Goldman's 2025 economic outlook, including Trumponomics 2.0, tariff scenarios, and risks for Europe, China, and the dollar

    - The valuation vulnerabilities of U.S. equities amid trade volatility and inflation cooling

    - China's 5% growth push, deflation concerns, trade tensions, and manufacturing dominance

    - The Belt & Road Initiative 2.0 and China's pivot to EVs, biotech, and quantum tech

    - The evolving tariff landscape: April 2025 snapshot shows U.S. tariffs at 45%, China’s at 25%

    - The real impact on U.S. businesses: abandoned freight, sourcing disruption, overcapacity concerns

    - Long-term global trade shifts: from China+1 to multipolar supply chains and protective policy

    This episode isn't just about policy—it's about positioning. Whether you're a founder, board member, or investor, this is your strategic readout for what’s moving beneath the surface in 2025.

    📘 Explore the full blog post: Domestic Resilience Meets Global Complexity
    📩 Subscribe for strategic leadership insights via The Executive Briefing: Join the List
    📞 Navigating risk or trade uncertainty in your business? Let’s talk

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    Less than 1 minute
  • Customer Experience & Retention: The New Engine of Scalable Growth
    Apr 4 2025

    Customer retention is no longer a reactive support function—it’s a proactive growth strategy. In this deep dive, we break down how to build a customer experience that keeps people coming back, spending more, and advocating for your brand.

    We cover:

    - How to identify early warning signs of churn through behavioral and sentiment data

    - The three pillars of proactive retention: personalization, feedback loops, and operational ease

    - Why bad onboarding, mismanaged expectations, and silence are your biggest risks

    - Tactics for segmentation, CRM optimization, and automated outreach that feels human

    - Loyalty programs that build community—not just discounts

    - Key metrics: NRR, churn rate, CLV, NPS, CSAT, and CES

    - The hidden power of social media, influencer marketing, and community-led retention

    - Low-cost tech tools to track, analyze, and act on customer feedback—especially for SMBs

    From onboarding to exit interviews, support scripts to post-purchase playbooks, this episode is your guide to creating a customer experience that drives retention, revenue, and reputation.

    📘 Read the full blog: Customer Experience & Retention: The New Engine of Scalable Growth
    📩 Subscribe for more leadership and growth insights via The Executive Briefing: Join the List
    📞 Need help optimizing your CX or launching a retention program? Let’s talk

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    Less than 1 minute
  • Strengthen Your Bottom Line with Smarter Risk Management & Governance
    Apr 3 2025

    Risk isn’t the enemy of innovation—mismanagement is. Lauren Ashley Consulting dives deep into the frameworks every scaling business should be using to stay resilient, agile, and investor-ready. You'll walk away with a practical roadmap to embedding governance and risk into your day-to-day operations.

    In this episode, we cover:

    - The difference between KPIs, KRIs, and KCIs—and how to use them together

    - How financial services, healthcare, tech, and manufacturing apply risk frameworks in real time

    - What startup leaders can do right now to integrate risk and governance without bureaucracy

    - Why governance is more than paperwork—it’s your decision-making power structure

    - Tools that scale with you: from spreadsheets to GRC dashboards and AI-driven risk models

    - Common red flags and lagging indicators to stop tracking—and what to use instead

    - Real-world examples from retail banks, SaaS companies, hospitals, and manufacturers

    - How to get buy-in across departments and build a risk-aware culture

    This episode is for founders, COOs, CFOs, and operational leaders who want to grow on purpose—with systems, not stress.

    📘 Read the blog: Strengthen Your Bottom Line with Smarter Risk Management & Governance
    📥 Subscribe to The Executive Briefing: Join Here
    📎 Start with a governance audit or risk review: Contact LAC

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    Less than 1 minute
  • Busting the Leadership Blind Spot: How to Spot and Solve Confirmation Bias at the Top
    Apr 2 2025

    Confirmation bias is dangerous enough—but when it happens at the top of the org chart, it can derail entire companies. In this sharp, research-backed episode, we walk through:

    - What executive-level confirmation bias looks like in practice

    - Common red flags: gut-based decisions, insular planning, and “we already know” thinking

    - Real-world cautionary tales from Kodak, Blockbuster, Enron, and Nokia

    - Eye-opening sector insights from healthcare, tech, NGOs, and politics

    - Structured dissent, Devil’s Advocate processes, pre-mortem analysis, and decision audits

    - Metrics to track: Decision Diversity Index, Cultural Safety Score, Assumption Failure Rate

    - The leadership paradox: balancing confidence with humility, intuition with evidence

    - Success stories from LEGO, Ford, Microsoft, Netflix, and others that overcame the blind spot

    If you’re a founder, CEO, or senior executive, this is your wake-up call—and your toolkit. Start making smarter decisions by seeing what you’re not seeing.

    📘 Read the full article: Busting the Leadership Blind Spot: Confirmation Bias at the Top
    📩 Get weekly strategic insight via The Executive Briefing: Subscribe here
    📞 Ready to install a system of smart decision-making? Let’s connect

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    Less than 1 minute
  • Mastering the Stabilizer Stage: Operationalizing for Consistent Profitability and Culture-Driven Scale
    Apr 1 2025

    The Stabilizer Stage isn’t glamorous—but it’s where real businesses are built. LAC takes you behind the curtain of what companies must do once they’ve “made it out of the mud” and now need to evolve. This episode includes:

    - What defines the Stabilizer Stage—and why it’s the most overlooked growth phase

    - How to build operational excellence through process optimization, automation, and documentation

    - Why financial health means more than revenue—and how to protect your margins and cash flow

    - Tools like the VPSS™ Scorecard to assess viability, profitability, scalability, and sustainability

    - Real-world case studies: professional services firms turning around operations, finances, and CX

    - When and how to bring in fractional executives to drive strategic clarity and execution

    - Red flags in leadership: when the founder becomes the bottleneck

    - The difference between founder-led hustle and CEO-level strategy

    - How to know if your business is ready to leave the Stabilizer Stage and scale confidently

    Whether you’re a founder struggling to delegate, or a CEO wondering why growth feels heavy instead of exciting, this episode is a blueprint for operational maturity and long-term success.

    📘 Read the full blog post: The Stabilizer Stage: Operational Excellence Before You Scale
    📩 Subscribe for weekly insights via The Executive Briefing: Join the List
    📞 Ready to audit your ops, finances, or leadership structure? Talk to us

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    Less than 1 minute
  • Operational Excellence: The Core Engine for Sustainable Growth and Scale
    Apr 1 2025

    If your business is in that "Stabilizer" stage—no longer scrappy but not yet structured—this is your blueprint. Lauren Carter breaks down the mindset, systems, and leadership needed to make operational excellence your competitive advantage.

    We cover:

    - What operational excellence really means—and why it’s non-negotiable at scale

    - Where to start with automation (lead gen, invoicing, customer service)

    - Why documentation, standardization, and role clarity reduce chaos

    - Common bottlenecks to look out for—like tech debt, silos, and unclear ownership

    - How to use dashboards to monitor KPIs in real time

    - Fractional COOs and Chiefs of Staff: when to bring in support to drive momentum

    - Cybersecurity and risk management tips for scaling your systems responsibly

    - Action plan: What to do in the next 5 weeks to level up your operations

    This episode is your tactical and strategic guide to unlocking efficiency, clarity, and long-term scalability.

    📘 Read the full blog: Operational Excellence: The Core Engine for Sustainable Growth and Scale
    📥 Subscribe to The Executive Briefing for weekly strategy drops: Join the List
    📞 Ready to eliminate bottlenecks? Work with LAC
    📎 Download our free DIY Operational Bottleneck Playbook to get started

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    Less than 1 minute
  • The Power of Financial Transparency
    Mar 21 2025

    What if your financial systems weren’t just accurate—but also empowering? In this episode, Lauren breaks down the true meaning of financial transparency, and why it’s a must-have for sustainable growth, investor confidence, and strategic decision-making.

    You’ll learn:

    - What real financial transparency looks like (spoiler: it’s more than publishing reports)

    - The business risks of opacity, with case studies from Salesforce, Zoom, WeWork, and Theranos

    - How tech companies, healthcare providers, and NGOs are using dashboards and forecasting to thrive

    - Key strategies for implementation: automation, forecasting, culture-building, and reporting schedules

    - How fractional COOs and Chiefs of Staff drive financial clarity across operations

    - The link between finance/ops collaboration and better decision-making

    - Metrics that matter: MRR, CLV, burn rate, churn rate, CAC, and operating cash flow

    - Real-world tools: strategy maps, dashboards, AI, regtech, and cloud solutions

    - Barriers to transparency (and how to overcome them) including data overload, cyber risk, and system integration

    Whether you’re trying to stabilize your cash flow, build stakeholder trust, or make your business investment-ready, this episode lays out a practical roadmap to get your financial house in order.

    📘 Read the blog: Master Financial Transparency & Cash Flow Stability
    📥 Get weekly strategy insights in The Executive Briefing: Subscribe Here
    📞 Ready to get clear on your numbers? Let’s talk

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    Less than 1 minute
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