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The Art and Science of Difficult Conversations

The Art and Science of Difficult Conversations

By: Chris Wong & Lucie Tesarova
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About this listen

Welcome to "The Art and Science of Difficult Conversations," the podcast that takes you on a transformative journey through the world of interpersonal communication. Join us as we explore the delicate dance of dialogue, where we roleplay various scenarios, dissect how not to handle difficult conversations, and provide expert guidance on how to navigate them with finesse. In each episode, we'll dive into real-life situations, from workplace conflicts to personal disputes, and showcase the pitfalls of miscommunication. We will demonstrate how not to approach these challenges, illustrating common mistakes we all make. Learn with us as we uncover the strategies, techniques, and insights that empower you to approach difficult conversations with confidence and compassion. Tune in to "The Art and Science of Difficult Conversations" and transform your interactions for the better. Because when we communicate better, we live better. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w© 2025 Chris Wong and Lucie Tesarova Economics Management Management & Leadership Relationships Social Sciences
Episodes
  • C2: Leading Through Change: Real Conversations About Resistance, Layoffs, and Emotional Intelligence
    Jul 8 2025

    The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday's logic.” – Peter Drucker

    Welcome to this special compilation episode of The Art & Science of Difficult Conversations, where we explore the emotional, strategic, and human side of leading through change.

    This episode brings together powerful insights from five episodes across Season 2 to support you in navigating difficult transitions—whether you’re leading others through uncertainty or trying to find steady ground yourself.

    You’ll hear from leaders, coaches, and professionals on:

    • Transitioning from military to civilian leadership and the deep lessons in self-leadership and autonomy (with Rick Fearnbaugh)

    • Navigating communication challenges and energy depletion in the digital era (with Purdeep Sangha)

    • Turning your own layoff into a launching pad for purpose (with Kelly Meerbott)

    • How to support team members who resist change—especially with new technology (strategy episode with Lucie & Chris)

    • How to deliver layoff messages with dignity, compassion, and clarity (with Summer Miller)

    Throughout this episode, we invite you to pause, reflect, and ask:
    What insight can I take from this to lead myself or others through change with more clarity, empathy, and courage?

    Need Support?

    Navigating change isn’t easy. If you want help applying these tools or having your next difficult conversation, reach out to Lucie or Chris — contact info is below. We’re here to help.

    Contact Lucie

    If you’re interested in learning more about Lucie’s programs, visit her at www.mindfittery.com or email her at lucie@mindfittery.com

    Contact Chris

    If you’re interested in learning more about Chris’ live difficult conversation course this September, email him at myleadershippotential@gmail.com

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    54 mins
  • Compilation Episode - The Art of Setting Boundaries
    Jul 1 2025

    Can you believe we are at the end of Season 2 of the Art & Science of the Difficult Conversations Podcast?

    What a journey it has been! We have had many amazing guests and episodes on different difficult topics to talk about, both in our personal and professional lives.

    Today we focused on sharing the highlights from 6 different episodes, that had something in common - they all touched on how to set boundaries, and what to do in these situations when some spoken or unspoken boundary has been crossed.

    This compilation includes:

    Episode 1: How to Confidently Set Boundaries with Becky Upchurch

    • Boundary-setting and people-pleasing.

    • Importance of authenticity and showing up as one's true self.

    • Practical strategies for saying "no" without guilt or extensive explanation.

    • How to start with small steps in boundary-setting.

    Episode 2: How to Overcome Self-Doubt and Trust Your Instincts with Emily Aarons

    • Personal anecdote of setting boundaries within personal relationships and family expectations.
    • Recognizing self-imposed limitations and setting boundaries with self-doubt.

    Episode 3: Navigating Modern Dating with Whitney Kobrin

    • Setting boundaries and recognizing emotional manipulation in dating.

    • Importance of identifying one's own needs clearly.

    • Authenticity in relationships and clearly communicating boundaries early on.

    Episode 4: How to Talk to Your Partner About Their Unhealthy Eating

    • Navigating sensitive conversations by setting respectful boundaries.
    • Balancing care and concern without overstepping personal boundaries.
    • Clear communication to maintain relational trust.

    Episode 5: Navigating Conflict – Healthy Communication Strategies with Heather Garbutt

    • Techniques for maintaining healthy emotional boundaries during conflict.

    • How to communicate clearly without defensiveness.

    Episode 6: How to Handle a Peer Stealing Credit for Your Work

    • Practical strategies for addressing boundary violations professionally.

    • How to assertively communicate without aggression or guilt.

    • Importance of boundary clarity in maintaining professional respect.

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    58 mins
  • Where do things stand after 2 years?
    Jun 24 2025

    Summary:

    In this episode, Chris and Lucie do their annual round up and reflect on season 2 of their podcast. They discuss listener engagement, popular episodes, and personal insights gained from their conversations. Chris and Lucie also talk about how the guests have consistently highlighted the importance of difficult conversations in leadership and the impact of emotional intelligence. Towards the end, they share what to expect in season 3!

    Takeaways:

    - The podcast has seen significant growth in listeners and downloads, more than they expected.

    - Emotional intelligence is a popular topic among listeners

    - Listeners appreciate actionable advice and real-life examples.

    Contact Lucie

    If you’re interested in learning more about Lucie’s programs, visit her at www.mindfittery.com or email her at lucie@mindfittery.com

    Contact Chris

    If you’re interested in learning more about Chris’ live difficult conversation course this September, email him at myleadershippotential@gmail.com

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    27 mins
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