John dives into real-world applications of the tool, discussing how it can improve team dynamics and help leaders focus on the areas that truly matter. Tune in for a thought-provoking conversation on leadership clarity and actionable strategies for success.

Employee engagement isn’t a one-size-fits-all concept—and in the latest episode of the Leadership Trademarked Podcast, we’re exploring exactly why. After hours of deep discussion, we’ve introduced a framework to help clarify what “engagement” really means in the workplace. Along the way, we unpack practical leadership strategies, discuss the impact of COVID-19 on social behaviour, and explore new ways to navigate uncertainty in today’s workforce. Our big revelation? Genuine engagement truly flourishes when leaders bring their full humanity to the table. Tune in to hear how our featured leaders use tangible tools and rituals to foster a more interconnected, human-centric environment.

In this episode of Leadership Trademarked, we sit down with Josie Scioli, a trailblazing leader recently retired from her role as Deputy City Manager, Corporate Services, at the City of Toronto. Josie has been instrumental in shaping a "customer first" culture and implementing transformational change across critical divisions, from Corporate Real Estate Services to Technology Services and beyond.

With a distinguished career that bridges both public and private sectors—including senior roles at Bell Canada—Josie’s expertise in customer service, financial accountability, and talent management shines through.

Known for her commitment to empowering women and fostering workplace engagement, she has been recognized as one of Canada’s Most Powerful Women by the Women’s Executive Network and the Sponsor of the Toronto Public Service Women's Network TONow.

Join us as Josie shares her insights on employee engagement!

Lina Tsakiris is an information and physical security expert and co-chair of the Canadian Insider Risk Management Centre of Excellence. With extensive experience in managing insider threats, she is dedicated to enhancing security practices through employee engagement and risk mitigation strategies.

Tsakiris is recognized for her leadership in developing frameworks that address both technical and human aspects of security, earning her accolades such as Canada's "Security Director of the Year 2021." Through her work, she continues to drive innovation in cybersecurity, emphasizing the importance of proactive risk management.

In this episode of Leadership Trademarked, Lina Tsakiris, co-chair of the Canadian Insider Risk Management Centre of Excellence, explores the crucial role of employee engagement in information security and security risk management. With her extensive experience, Tsakiris highlights how organizations can transform employees into proactive defenders against security threats by cultivating a culture of security awareness.

She shares actionable strategies for engaging staff at all levels, minimizing insider threats, and strengthening overall organizational resilience in the face of evolving security risks.

In this episode, we sit down with Anthony Colvin, Manager at the renowned Toronto restaurant Kasa Moto, to explore how employee engagement is a key factor in achieving success. Anthony shares his hands-on approach to keeping both staff and customers satisfied and loyal, illustrating the ripple effect of engaged employees on customer service—whether those customers are guests, constituents, patients, or members.

This series follows a year-long exploration of leadership journeys across various industries, where we discussed the future of work, bottom-up leadership, dealing with uncertainty, and effective communication. These conversations revealed a common thread: the crucial role employee engagement plays in meeting organizational goals.

Join us as we continue to bring fresh insights and real-world strategies to help you cultivate a workplace where engagement thrives.

Tune in now and learn how taking care of your employees can ensure they take care of your customers!

----more----Continuing with the theme of engagement, in Episode 10 we focus on effective communications for leaders!

In the realm of leadership, communication stands as the cornerstone of success. Join us in this episode as we delve into the intricate art of effective communication for leaders. From inspiring teams to navigating complex challenges, the ability to convey ideas, visions, and concerns with clarity and impact is paramount.

Through real-world examples and practical tips, this episode equips leaders at all levels with the insights and skills needed to communicate with impact, inspire action, and drive organizational success. Tune in to gain invaluable wisdom and elevate your leadership communication to new heights.

As guests, we welcome back Kevin Quinn and Michael Goldman who share real examples and tools on how you can communicate effectively!

Kevin is Strategic Advisor and Coach for the Trademarked Leadership Podcast. Kevin travels the world seeking the secrets of leadership strength. As a consultant, instructional designer and facilitator, Kevin helps clients learn key skills and breakthrough ideas. Kevin has an MA and MPA degrees from Queen’s U and did his Doctoral studies in Adult Learning at U of T. He is a published author, a ballroom dancer and an arctic explorer.

Michael Goldman is President and owner of Facilitation First Inc. – an organization specializing in the provision and training of professional meeting facilitation services. For the last 30+ years Michael has designed, customized and trained 1000’s of people in the art of facilitation. As a professional facilitator, Michael has worked with public and private organizations around the world helping them to improve alignment, identify key priorities, and achieve consensus by using effective engagement strategies. His clients typically refer to him as the Meeting Doctor – helping folks like yourselves heal from the wounds of poorly managed meetings. Michael has edited several books on facilitative leadership and has written over 30 articles published in prominent North American business magazines.

https://facilitationfirst.com/?gclid=Cj0KCQiAwP6sBhDAARIsAPfK_wb7ggG0wtdDLf_XcTCAr2cYyUd58S7EU74Z_ynhqriZJSYz70_actYaAuqfEALw_wcB

Welcome to Episode 9! Continuing with the overarching theme of Engagement, in this episode we focus on exploring the causes and the impacts of uncertainty in our workplaces.

As guests, we welcome Kevin Quinn and Michael Goldman who share ideas on how to deal with the uncertainty among their team as well as their own feelings about uncertainty using examples and a real-time assessment of a real-life example.

Kevin is Strategic Advisor and Coach for the Trademarked Leadership Podcast. Kevin travels the world seeking the secrets of leadership strength. As a consultant, instructional designer and facilitator, Kevin helps clients learn key skills and breakthrough ideas. Kevin has an MA and MPA degrees from Queen’s U and did his Doctoral studies in Adult Learning at U of T. He is a published author, a ballroom dancer and an arctic explorer.

Michael Goldman is President and owner of Facilitation First Inc. – an organization specializing in the provision and training of professional meeting facilitation services. For the last 30+ years Michael has designed, customized and trained 1000’s of people in the art of facilitation. As a professional facilitator, Michael has worked with public and private organizations around the world helping them to improve alignment, identify key priorities, and achieve consensus by using effective engagement strategies. His clients typically refer to him as the Meeting Doctor – helping folks like yourselves heal from the wounds of poorly managed meetings. Michael has edited several books on facilitative leadership and has written over 30 articles published in prominent North American business magazines.

https://facilitationfirst.com/?gclid=Cj0KCQiAwP6sBhDAARIsAPfK_wb7ggG0wtdDLf_XcTCAr2cYyUd58S7EU74Z_ynhqriZJSYz70_actYaAuqfEALw_wcB

Episode 8: Engagement eh?

Please join us in the release of our next series which will focus on Engagement. Engagement eh? you say? it is such a broad aspect of the workplace and we would like to explore in more detail what it means.

In this episode we talk about the definition of engagement, what are some of the uncertainties today and how we deal with them, what some of the research tells us, and what are the next steps.

Over the next few episodes, we will welcome Kevin Quinn and Michael Goldman to take us on a journey in these areas: Engagement in the workplace, Dealing with uncertainty, How do leaders communicate effectively; and How to engage the people who work for you.