
No Hard Feelings
Owning Intense Emotions (Before They Own You)
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Narrated by:
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Liz Fosslien
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Mollie West Duffy
About this listen
"A must-read that topples the idea that emotions don't belong in the workplace." (Susan Cain, author of Quiet)
A hilarious guide to effectively expressing your emotions at the office, finding fulfillment, and defining work-life balance on your own terms.
How do you stop the office grouch from ruining your day? How do you enjoy a vacation without obsessing about the unanswered emails in your inbox? If you're a boss, what should you do when your new, eager hire wants to follow you on Instagram?
The modern workplace can be an emotional minefield, filled with confusing power structures and unwritten rules. We're expected to be authentic, but not too authentic. Professional, but not stiff. Friendly, but not an oversharer. Easier said than done!
As both organizational consultants and regular people, we know what it's like to experience uncomfortable emotions at work - everything from mild jealousy and insecurity to panic and rage. Ignoring or suppressing what you feel hurts your health and productivity - but so does letting your emotions run wild.
Our goal in this book is to teach you how to figure out which emotions to toss, which to keep to yourself, and which to express in order to be both happier and more effective. We'll share some surprising new strategies, such as:
- Be selectively vulnerable: Be honest about how you feel, but don't burden others with your deepest problems.
- Remember that your feelings aren't facts: What we say isn't always what we mean. In times of conflict and miscommunication, try to talk about your emotions without getting emotional.
- Be less passionate about your job: Taking a chill pill can actually make you healthier and more focused.
Drawing on what we've learned from behavioral economics, psychology, and our own experiences at countless organizations, we'll show you how to bring your best self (and your whole self) to work every day.
Includes a bonus PDF of illustrations.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2019 Liz Fosslien and Mollie West Duffy (P)2019 Penguin AudioListeners also enjoyed...
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Critic reviews
NPR's "Favorite Books of 2019"
Fortune's "Best Business Books of 2019
"A must-read that topples the idea that emotions don't belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high-performing!) workplace." (Susan Cain, author of Quiet and chief revolutionary at Quiet Revolution)
“No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective, and happier at work. A must read for every leader and every aspiring leader.” (Laszlo Bock, CEO of Humu and author of Work Rules!)
“No Hard Feelings dispels the myth that there's no place for emotions at work. You can't communicate clearly unless you're aware of your own emotions, and the emotions you're sparking in others. You can't build productive relationships at work if you're showing up like a robot. This book will help you build the emotional discipline you need to succeed.” (Kim Scott, author of Radical Candor)
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By: Gavin Ortlund
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Everything Is Obvious
- *Once You Know the Answer
- By: Duncan J. Watts
- Narrated by: Duncan J. Watts
- Length: 8 hrs and 38 mins
- Unabridged
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Why is the Mona Lisa the most famous painting in the world? Why did Facebook succeed when other social networking sites failed? Did the surge in Iraq really lead to less violence? How much can CEO’s impact the performance of their companies? And does higher pay incentivize people to work hard? If you think the answers to these questions are a matter of common sense, think again.
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Not so obvious
- By Chris Reich on 06-24-11
By: Duncan J. Watts
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If There's No Tomorrow
- By: Jennifer L. Armentrout
- Narrated by: Jorjeana Marie
- Length: 10 hrs and 34 mins
- Unabridged
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For Lena, the upcoming year is going to be epic—one of opportunities and chances. Until one choice, one moment, destroys everything. Now Lena isn't looking forward to tomorrow. Not when friend time may never be the same. Not when college applications feel all but impossible. Not when Sebastian might never forgive her for what happened. For what she let happen. With the guilt growing each day, Lena knows that her only hope is to move on. But how can she move on when her and her friends' entire existences have been redefined? How can she move on when tomorrow isn't even guaranteed?
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if there's no tomorrow
- By cheryl on 10-20-17
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The Art of Critical Thinking
- How to Build the Sharpest Reasoning Possible for Yourself
- By: Christopher Hayes
- Narrated by: Brandon Ison
- Length: 3 hrs and 3 mins
- Unabridged
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Do you want to improve your brain power by thinking critically in your daily life? Are you interested in deepening your understanding without judgement, bias, or manipulation? Are you seeking confidence in your arguments and wish to think more efficiently? If you find yourself wanting to know more about critical thinking strategies, you’ve found the perfect solution. This workbook is for the individual who wants to think clearly and organized - for the person who wants to make the best decisions for themselves. Critical thinking is a mindset more than a technique.
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Wind up effective and upbeat.
- By Grey Crystaline on 03-15-20
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Your Difference Is Your Strength
- A Guide to Accepting Yourself -- for Anyone Who Has Ever Felt Out of Place
- By: Kris Ferraro
- Narrated by: Kris Ferraro
- Length: 8 hrs and 24 mins
- Unabridged
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Your Difference is Your Strength is a book for anyone and everyone who has ever felt out of place, misunderstood, or just...different. It’s the book for the kid who was too creative or too shy or too “weird” and who grew up into an adult who still isn’t quite sure where they fit in or if they even want to. It’s a book for you. In Your Difference is Your Strength, Kris Ferraro, author of Manifesting, invites the oddballs and underdogs of the world to stop hiding, minimizing, or disguising their differences and instead embrace them in a powerful new way.
By: Kris Ferraro
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How to Think with Intention: How to Identify, Transform, and Apply Mindsets for Control, Confidence, Growth, and Freedom
- Clear Thinking and Fast Action, Book 10
- By: Patrick King
- Narrated by: Russell Newton
- Length: 3 hrs and 14 mins
- Unabridged
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How to Think with Intention dissects some of the most powerful mental blocks we can have: blocks in belief, confidence, self-protection, and growth. These have been deeply programmed into us, and while that’s not our fault, it is now our responsibility. You’ll gain incredibly actionable approaches to noticing and changing your thoughts, and ultimately controlling them.
By: Patrick King
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The Influential Mind
- What the Brain Reveals About Our Power to Change Others
- By: Tali Sharot
- Narrated by: Xe Sands
- Length: 5 hrs and 24 mins
- Unabridged
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In The Influential Mind, neuroscientist Tali Sharot takes us on a thrilling exploration of the nature of influence. We all have a duty to affect others - from the classroom to the boardroom to social media. But how skilled are we at this role, and can we become better? It turns out that many of our instincts - from relying on facts and figures to shape opinions, to insisting others are wrong or attempting to exert control - are ineffective because they are incompatible with how people's minds operate.
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Disappointing
- By T. Moore on 09-28-17
By: Tali Sharot
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52 Small Changes for the Mind
- Improve Memory - Minimize Stress - Increase Productivity - Boost Happiness
- By: Brett Blumenthal
- Narrated by: Brett Blumenthal
- Length: 7 hrs and 5 mins
- Unabridged
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Small changes work. In this practical book, wellness expert Brett Blumenthal reveals how to hone in on the mind as the foundation of overall health and well-being. She presents one small, achievable change every week - from developing music appreciation to eating brain-boosting foods, practicing mono-tasking, incorporating play, and more. The accumulation of these lifestyle changes ultimately leads to improved memory, less stress, increased productivity, and sustained happiness.
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Enjoyable, and useful
- By Amazon Customer on 01-14-24
By: Brett Blumenthal
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The Hidden Half
- The Unseen Forces That Influence Everything
- By: Michael Blastland
- Narrated by: Kris Dyer
- Length: 8 hrs and 26 mins
- Unabridged
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Why does one smoker die of lung cancer but another live to 100? The answer is "The Hidden Half" - those random, unknowable variables that mess up our attempts to comprehend the world.
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The Role of Humility
- By Dan Collins on 08-28-24
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The Power of Kindness 10th Anniversary Edition
- The Unexpected Benefits of Leading a Compassionate Life
- By: Piero Ferrucci
- Narrated by: Mitch Horowitz
- Length: 7 hrs and 54 mins
- Unabridged
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When The Power of Kindness first appeared in 2006 it thrilled and challenged listeners with one audacious promise: Your acts of generosity and decency are the secret to a fuller, more satisfying life. Kindness is not some squishy virtue but the very key to your own happiness. With nearly 125,000 copies sold, we're celebrating the book's tenth anniversary with this new edition, featuring a complete new chapter by Piero Ferrucci on the theme of "Harmlessness", which joins his other chapters on virtues such as "Honesty", "Warmth", and "Loyalty".
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Okay, but struggled to push through.
- By Annica Smith on 01-01-25
By: Piero Ferrucci
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Let's Build a Company
- A Start-Up Story Minus the Bullshit
- By: Harpreet Grover, Vibhore Goyal
- Narrated by: Anuj Datta
- Length: 6 hrs and 6 mins
- Unabridged
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Harpreet Grover and Vibhore Goyal met in college and then spent the next decade of their lives building a company before exiting successfully. One way to tell their story is this: they had a dream, they followed it and, then, through perseverance, they made it come true. But that’s not really the truth. Like everything in life - at least everything worth having - it wasn’t that simple. There was blood, sweat and tears, there was loss of capital, loss of friendship and even a loss of faith along the way.
By: Harpreet Grover, and others
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How to Hold a Grudge
- From Resentment to Contentment - the Power of Grudges to Transform Your Life
- By: Sophie Hannah
- Narrated by: Sophie Hannah
- Length: 8 hrs and 50 mins
- Unabridged
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Practical, compassionate, and downright funny, How to Hold a Grudge reveals everything we need to know about the many different forms of grudge, the difference between a grudge and not-a-grudge (not as obvious as it seems), when we should let a grudge go, and how to honor a grudge and distill lessons from it that will turn us into better, happier people - for our own benefit and for the sake of spreading good and limiting harm in the world.
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Somehow relaxing
- By KATHRYN DI on 04-10-19
By: Sophie Hannah
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The Wisdom of Morrie
- Living and Aging Creatively and Joyfully
- By: Morrie Schwartz, Rob Schwartz - editor
- Narrated by: Rob Schwartz, Steven Weber
- Length: 7 hrs and 32 mins
- Unabridged
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Morrie Schwartz, the beloved subject of the classic, multimillion-copy number one bestseller Tuesdays with Morrie, explores these questions and many more in this profound, poetic, and poignant masterpiece of living and aging joyfully and creatively. Later life can be filled with many challenges, but it can also be one of the most beautiful and rewarding passages in anyone’s lifetime. Morrie draws on his experiences as a social psychologist, teacher, father, friend, and sage to offer us a road map to navigate our futures.
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Genuine Advice for all us as we age
- By Richard on 05-16-24
By: Morrie Schwartz, and others
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Success Starts Within
- Achieve Your Full Potential Through Radical Self-Care
- By: Chazz Scott
- Narrated by: Jaime Lincoln Smith
- Length: 7 hrs and 58 mins
- Unabridged
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Drawing from the latest research in neuroscience and positive psychology, mindset and resilience expert Chazz Scott shares practical strategies for what he refers to as radical self-care—an approach to living that helps us transcend negative thinking, gain inner confidence, improve focus, and develop meaningful relationships—so that we may achieve true fulfillment in our personal and professional lives.
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Good but nothing new
- By C. Blase on 12-19-23
By: Chazz Scott
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From Failure to Success
- Everyday Habits and Exercises to Build Mental Resilience and Turn Failures into Successes
- By: Martin Meadows
- Narrated by: John Gagnepain
- Length: 5 hrs and 15 mins
- Unabridged
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How many times did you fail and gave up out of frustration or discouragement? How often does failure ruin your resolve and send you back to square one, only to fail over and over again, with little hope anything will ever change? Written by best-selling author Martin Meadows, From Failure to Success reveals what failure really is and how to deal with it in a constructive way that will help you achieve success. The author has suffered through multiple failures in his own life. In the book, he shares his vast experience of how he turned failure into a friend.
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great book!!!
- By DIY manAmazon Customer on 01-09-18
By: Martin Meadows
What listeners say about No Hard Feelings
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- dimpels
- 03-12-19
A must read for any team
Wish this could be on the required reading for all in primary, high school and college. Constant review and practice would make this world a better place.
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3 people found this helpful
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- LaurenGym
- 03-07-23
Similar to many books I have read already
Makes me think of the Culture Code and a few other work help books. May just be that they are similar and the classic examples are frequently referenced. Did not finish but it may be good if this is your first work self-improvement book.
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- Sophia Young
- 01-13-20
not what I expected but glad I listened
not what I was hoping for but glad I listened to the end because the chapter on culture was a great mindfulness reminder as I stated a new management position.
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- Jo
- 10-16-24
Good book to listen to on one's way to work
This book helped me, a lot of researches mentioned, very useful information. Helped me coped with my difficult time working. Recommended to young people who's new to workspace.
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- Titus Smith
- 04-29-19
Helpful insight on emotions in the workplace
I've never considered myself to be an emotional person, but as an in-house designer for a large corporation I deal with a lot of frustration. Whether it's navigating my career, handling feedback or the process of approval, I don't think I ever understood how impactful my mood was. The authors reading of their own work was superb and I gained a ton of insight from this book. I wish I'd read it about ten years ago.
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3 people found this helpful
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- Anonymous User
- 04-28-19
Fresh perspective
I appreciate the perspective from the authors about todays work place and offering nuanced solutions.
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- Rebecca Wilcox
- 08-01-19
Maybe not the best for audible...
I think that this might be better to read as a book than to listen to. I found it a bit difficult to follow. Later, after looking at the pdf illustrations, some things made more sense and I understood more of the jokes. I have a feeling that it would have been better if I had read it and seen the illustrations together.
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7 people found this helpful
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- Matthew Smith
- 02-28-24
So much more than expected
I thought this would a light and nice book to hear some tips. It is way better than just that. Great insights and guidance on so many topics. Thank you for writing this book.
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- Jason
- 04-04-19
More ‘Agenda’ than Substance
A very one sided viewpoint of emotion. Save your energy listening to something based on credible life experiences or accomplishments.
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1 person found this helpful
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- KG Frederiksen
- 01-18-20
Nothing new
I liked the angle of voicing feelings at work and that embracing rather than pretending they don’t exist. But many linked to other authors and limited new angles to this.
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1 person found this helpful