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Within the Trenches

Within the Trenches

By: Code 7 Podcast Network
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About this listen

 9-1-1 where is your emergency is what people hear when they call for help, but what is it really like to answer a call during someone’s nightmare? What is the impact on the first responder answering the call? Put on the headset each week to get a glimpse into the world of emergency dispatch, and imagine listening.2024 Within the Trenches Media Political Science Politics & Government True Crime
Episodes
  • Within the Trenches Ep 608

    Within the Trenches Ep 608
    Jun 28 2025

    Ep 608 features Emily, a 911 supervisor with Henderson County Sheriff's Office out of NC.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • Emily’s unique work schedule and the infamous Dupont shift explained

    • Her journey from retail to public safety and what drew her to dispatch

    • The importance of support systems both at home and in the workplace

    • Memorable and bizarre calls—from pet monkeys and smart criminals to life-and-death emergencies

    • How dispatch changes you, coping mechanisms, and advice for newcomers in the field

    If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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    33 mins
  • Within the Trenches Ep 607

    Within the Trenches Ep 607
    Jun 20 2025

    Ep 607 features Michelle, a 911 professional with Henderson County Sheriff's Office out of NC.

    Sponsored by

    INdigital - Facebook | LinkedIn | Twitter | Web

    Episode topics –

    • How Michelle stumbled into dispatch work during college and why it stuck with her

    • The impact of working high-stress 911 calls and handling traumatic incidents

    • Balancing personal wellness with the demands of public safety and learning to set boundaries

    • The evolution of peer support and mental health resources for dispatchers over the years

    • What Michelle wishes she could tell her younger self about identity, self-worth, and life outside the headset

    If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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    29 mins
  • Within the Trenches Ep 606

    Within the Trenches Ep 606
    Jun 11 2025

    Ep 606 features Desiree, a 911 professional with Henderson County Sheriff's Office out of NC.

    Episode topics –

    • Desiree’s journey from curious high school grad to experienced 911 dispatcher

    • The intimidating and unique environment of a dispatch center

    • Handling tough calls, including life-or-death moments and emotional aftermath

    • How public safety work changes you as a person—both toughening and teaching compassion

    • Desiree’s advice to her younger self about resilience and standing strong in the face of adversity

    If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.
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    28 mins
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This is an amazing podcast that brings the world of 9-1-1 to life. The amazing work that 9-1-1 professionals perform every day, the successes, challenges, funny moments, and close-knit community is presented and shared through the amazing story-telling of those who live it every day!

Inside the world of 9-1-1

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