Scott Adams shares how he went from working in pro sports and leading teams at Exos and Mayo Clinic to offering fractional COO and Chief of Staff services. He explains the difference between COO and Chief of Staff roles, how he helps companies realign strategy and improve efficiency, and why real listening is key to building trust. Scott also talks through how he approaches discovery calls, setting bold goals with clients, and why leaders should focus on small improvements that add up over time.

Links Mentioned:

• Scott Adams' Website
• Connect with Scott Adam on LinkedIn

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:42 Scott Adams' Unique Career Path
01:36 Launching Wellness Services and Scaling
02:51 Founding Adams Consulting Firm
03:48 Understanding Client Needs and Fit
05:27 Scaling Companies and Growth Challenges
10:01 COO vs. Chief of Staff Roles
17:54 Balancing Multiple Engagements
19:10 Value of Knowledge Over Time
22:37 Building Relationships Across Multiple Companies
24:06 Listening and Engaging with Teams
26:19 Transitioning from Listening to Action
29:12 Empowering Teams and Encouraging Self-Sufficiency
31:39 The Role and Impact of a Fractional Chief of Staff
37:26 Setting Ambitious Goals and Measuring Progress
40:24 The Importance of Incremental Improvement
41:57 Final Thoughts and Key Takeaways