Rich Arendel of Visa with guest host Joe Kay: Dubbed, the “Pod-Father” and carrying the title of “Chief Evangelist” when Currency Cloud which was acquired by Visa in 2021. Rich tells his incredible story of carved out a unique role as an internal champion of organisational health. Working with cross functional go to market “pods” to help drive clarity and cohesion and ensure the most strategic decisions were executed well across all levels of the organization. Learn how to unlock capabilities and a line effort through his unique story – and the meaning of “meeting silence or corridor violence”.

In this episode, James and Keith go deep on the Case for Vulnerability. Having seen firsthand the transformative power of vulnerability, they share why teams that can be unguarded with one another consistently outperform those that cannot. Vulnerability accelerates the identification of issues, clears the path to more effective problem-solving, and unlocks access to a wider range of ideas. More than that, it gives people the freedom to be fully human within a team—fostering trust, authenticity, and stronger connections. Join them as they explore how embracing vulnerability isn’t just a soft skill—it’s a strategic advantage.

Keith interviews Jon Brady, President of Midtown Athletic Club. Driven by a commitment to inspire others to transform their lives, Jon has championed the creation of an Athletic Club made true third space—a place where people are seen as human first through authentic interaction. As Jon often says, “Whatever we do, let’s do it on purpose.” In this episode, he shares the pivotal leadership decisions that reshaped Midtown Athletic Clubs into an Org Health powerhouse, as well as recalls some golden stories from his journey with Table Group. We go deep on team size, meeting cadence, company purpose and values and leaning into a clear strategy that truly differentiates Midtown in the eyes of their members.