The Modern Hotelier

By: David Millili & Steve Carran
  • Summary

  • Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.
    David Millili & Steve Carran
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Episodes
  • #153: Developing & Building a Boutique Beach Hotel in Westhampton | with Elizabeth Bakhash
    Apr 22 2025

    In this episode, we’re joined by Elizabeth Bakhash, co-owner of Three Ducks Hotel—a new 12-room boutique hotel in Westhampton that's redefining the luxury Hamptons experience. With a rich background in branding and real estate, Elizabeth shares how she’s building more than just a hotel—she’s curating a guest experience rooted in nature, local partnerships, and a little bit of whimsy (yes, the ducks have names!).

    We dive into:

    • Why less is more when it comes to amenities
    • The inspiration behind Three Ducks' brand and playful personality
    • Designing with intention—from "garden fresh interiors" to the flexible barn space
    • How her branding background shapes everything from the digital experience to the on-site details

    Listen now and let us know your thoughts!
    Watch the FULL EPISODE on YouTube: https://youtu.be/upcie85s7qs

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page
    The Modern Hotelier is produced, edited, and published by Make More Media


    Links:
    Elizabeth on LinkedIn: https://www.linkedin.com/in/elizabeth-bakhash-42239529/
    Three Ducks Westhampton: https://www.threeduckswesthampton.com/

    For full show notes head to: https://themodernhotelier.com/episode/153

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.

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    37 mins
  • #152: Inside BITAC Sales, Marketing, & Revenue Summit 2025
    Apr 18 2025

    In this special episode of The Modern Hotelier, David Millili and Steve Carran take you behind the scenes at BITAC’s Sales, Marketing & Revenue Management Summit at the Hotel Fairmont Grand Del Mar in San Diego, CA.

    This episode is packed with insights, laughs, and moments that define what makes BITAC unlike any other event in hospitality.

    Featuring exclusive interviews with:

    • Lucy Eason (Plusgrade) – On the power of upselling tech and why BITAC’s intentionality makes it so special
    • Robert Marusi (Hotel del Coronado) – On being a disruptor and putting the customer first
    • Nick Horgan (Amaze Insights) – On starting the BITAC sales and marketing summit and how to get 3x ROI from events
    • Jack Tadami (Vella AI) – On building genuine relationships that go beyond name tags
    • Lynsey Kreitzer (GF Hotels & Resorts) – On personalization, pre-research, and what sets BITAC apart from massive trade shows

    Tune in to hear:

    • Why relationships matter more than ever
    • How technology is evolving hotel revenue strategies
    • What makes BITAC different from every other event

    Watch the FULL EPISODE on YouTube: https://youtu.be/xAtehukK-FQ

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page
    The Modern Hotelier is produced, edited, and published by Make More Media


    Links:
    Jack Tadami on LinkedIn: Linkedinlinkedin.com/in/jack-tadami-1086b6aa/overlay/about-this-profile
    Vella AI: https://www.vellaai.co/

    Nick Horgan on LinkedIn: https://www.linkedin.com/in/nick-horgan/

    Amaze Insights: https://www.amazeinsights.com/

    Robert Marusi on LinkedIn: https://www.linkedin.com/in/robert-marusi-b6267739/

    Hotel del Coronado: https://www.hoteldel.com/

    Lucy Eason on LinkedIn: https://www.linkedin.com/in/lucyeason/

    Plusgrade: https://www.plusgrade.com/

    Lynsey Kreitzer on LinkedIn: https://www.linkedin.com/in/lynseykreitzer/

    GF Hotels & Resorts: https://www.gfhotels.com/

    For full show notes head to: https://themodernhotelier.com/episode/152

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.

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    24 mins
  • #151: Diversity, Attracting Talent, and Creating Impact in Hospitality | with Anna Blue
    Apr 17 2025

    In this episode, we sit down with powerhouse changemaker Anna Blue, whose journey from politics to hospitality is anything but ordinary. With roots in education policy, social impact, and gender equity, Anna brings a fresh and fearless perspective to an industry craving innovation and inclusivity.

    We talk about:

    • Lessons from leading DEI, advocacy, and workforce transformation initiatives
    • How the hospitality industry can better attract and retain young talent
    • Why silence on issues like immigration and DEI is holding the industry back
    • The powerful story behind the Forward initiative and No Room for Trafficking

    Watch the FULL EPISODE on YouTube: https://youtu.be/nl3WHQ5tGYQ

    Join the conversation on today's episode on The Modern Hotelier LinkedIn page
    The Modern Hotelier is produced, edited, and published by Make More Media


    Links:
    Anna on LinkedIn: https://www.linkedin.com/in/anna-blue/

    For full show notes head to: https://themodernhotelier.com/episode/151

    Follow on LinkedIn: https://www.linkedin.com/company/the-...

    Connect with Steve and David:
    Steve: https://www.linkedin.com/in/%F0%9F%8E...
    David: https://www.linkedin.com/in/david-mil.

    Show more Show less
    48 mins
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