• The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

  • By: Dr. John P Hayes
  • Podcast

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

By: Dr. John P Hayes
  • Summary

  • Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise
    © 2025 The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising
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Episodes
  • Master the Art of International Franchising - With Bill Edwards
    Apr 21 2025

    DESCRIPTION:
    John Hayes, the host of Franchise Hot Seat, interviews Bill Edwards, a specialist in international franchise development. Edwards discusses the current international franchising environment, highlighting the influence of political sensitivities and tariffs. He underscores the necessity for franchises to be profitable domestically before contemplating overseas expansion, warning that international market entry requires substantial time, financial resources, and senior management commitment. Edwards details the process of identifying and qualifying licensees in foreign countries, the importance of robust training and support systems, and the various associated costs. He also emphasizes the need to select the right markets and comprehend each country's specific franchise laws and cultural nuances. Edwards identifies Saudi Arabia, Spain, and Japan as promising markets and stresses the importance of having an English-speaking team. He concludes that successful international franchising necessitates long-term commitment and proactive planning.

    - With Bill Edwards

    TIMESTAMPS (Use ChatGPT on Transcript):
    00:00 – Intro
    00:14 – How Franchising Is Doing Around the World
    00:59 – Problems and Changes in Different Countries
    03:42 – Are You Ready to Go Global?
    05:16 – What to Think About Before Going Global
    10:07 – Picking the Right Countries
    10:24 – Money and Shipping Plans
    16:51 – Finding People to Run Your Brand in Other Countries
    20:17 – Big Problems When Going International
    20:56 – Why You Need Passion and a Good Team
    21:31 – What Master Franchisees Do
    22:24 – Growing with Multiple Locations
    23:19 – How Often People Succeed or Struggle
    29:34 – Planning Ahead vs. Playing Catch-Up
    31:34 – Franchising in Saudi Arabia
    34:04 – Big Tips for Growing Internationally
    37:28 – Conclusion


    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

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    40 mins
  • Boost Your Franchise Success with Effective Messaging Strategies - With Jimi Gibson
    Apr 14 2025

    DESCRIPTION:
    John Hayes interviews Jimi Gibson on effective messaging strategies for franchisees and franchisors. Gibson highlights the power of storytelling, curiosity, and emotional engagement in capturing audience attention and enhancing communication. He uses a magic trick to demonstrate the release of trust, curiosity, and satisfaction chemicals in the brain, drawing parallels to how marketing messages should work. The conversation also covers the significance of targeted advertising, especially on social media, and ways to make content engaging and visible. Gibson suggests using specific, human-centered stories and clear, curiosity-driven messaging. He underscores the importance of aligning content with audience needs and the advantages of direct communication via email or text. Gibson also provides resources for further learning on effective messaging.

    - With Jimi Gibson.

    TIMESTAMPS:
    00:00 Intro
    00:39 The Magic of Capturing Attention
    04:57 Creating Emotional Connections
    07:38 Effective Social Media Strategies
    12:38 Understanding Audience Behavior
    21:42 Advanced Targeting Techniques
    24:52 Final Thoughts

    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

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    27 mins
  • Income Potential & Networking Secrets - With Roy Assad
    Apr 7 2025

    DESCRIPTION:
    Roy Assad, franchisor of Network Lead Exchange (NLX), discusses his journey from being a top franchisee to owning the company. He talks about his diverse background, including successful stints in insurance sales and various business ventures, which led him to the franchise industry. Assad emphasizes the benefits of franchising, such as the turnkey nature of a good franchise, the potential for substantial income, and the importance of sales skills. He provides an in-depth explanation of NLX's networking model, which is centered on exclusive business groups that foster referrals and relationships. Assad also outlines the responsibilities and success factors for franchisees, underlining the significance of strong networks and effective leadership. He delves into the challenges, growth strategies, and future plans for NLX, which include expanding the franchise network and promoting franchise education. The discussion wraps up with Assad providing insights into NLX's scalability and its attractiveness to both experienced professionals and younger entrepreneurs aspiring to own businesses.

    - With Roy Assad

    TIMESTAMPS:
    00:00 Intro
    00:29 Roy's Journey to Franchising
    02:03 The Appeal of Franchising
    05:54 Understanding Network Lead Exchange (NLX)
    07:27 Becoming an NLX Franchisee
    10:31 Building and Managing NLX Groups
    15:30 Roy's Success Story
    17:22 Member Recruitment Strategies
    18:20 Importance of Networking
    19:34 Franchisee Requirements and Support
    22:40 Meeting Logistics and Costs
    23:37 Future Growth and Expansion Plans
    25:48 Challenges and Solutions for Franchisees
    28:54 Competition and Market Position
    31:08 Franchising Education and Opportunities




    LINKS:

    WEBSITE: http://franchisehotseats.com/
    LinkedIn: https://www.linkedin.com/in/drjohnhayes/
    Twitter: https://twitter.com/drjohnhayes
    YouTube: https://www.youtube.com/c/Howtobuyafranchise
    Instagram: https://www.instagram.com/hayesjph/
    TikTok: https://www.tiktok.com/@johnphayesfranchise
    Pinterest: https://www.pinterest.com/DrJohnHayes/
    Facebook: https://www.facebook.com/franchisehotseatpodcast

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    39 mins
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