Connect with Emily You - https://www.linkedin.com/in/yiranyou/

Discover Emily U's inspiring journey from rookie in tech sales to becoming a renowned career coach. Emily shares her career progression, from navigating her first challenges at Salesforce to launching a bold new approach to sales training as the founder of the Emily U School of Sales. Gain insights into success in the dynamic world of tech and learn how empathy, data, and practical strategies can transform your approach to selling. Whether you're just starting out or exploring tech career transitions, Emily's story is packed with actionable advice and lessons to elevate your path.

Join this motivational conversation and uncover valuable tips on mastering tech sales, building a resilient mindset, and overcoming common industry challenges. Learn how to recognize opportunities, avoid pitfalls, and thrive in a competitive market. Don't miss the chance to connect with Emily's vision for modern, effective sales training rooted in real-world experience.

Ready to take charge of your tech career journey? Watch now and be inspired to redefine your future in tech sales. Your next big step starts here!

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Speak to an Instructor: https://tinyurl.com/Learnfull

Podcasts

Apple: https://podcasts.apple.com/us/podcast/techniche-tips/id1684934305

Spotify: https://open.spotify.com/show/47sgpNXgF2QqQf7SDOZCHg

Amazon: https://music.amazon.com/podcasts/375a1957-fe59-4cd3-9e85-f6f7d85c9cea/techniche-tips?refMarker=null

Others: https://tinyurl.com/Red-Circle

📸 IG: https://www.instagram.com/technichetips/

👉🏾 Follow me on Linkedin: https://www.linkedin.com/in/jmsmithtech/

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Disclaimer: These links are affiliate links, which means I may get a commission if you purchase. However, none of the fees for these resources have been increased to compensate me. In fact, you received a discount by using it :)

Connect with Mark Mosley: https://www.linkedin.com/in/mark-mosley-a98584123/

Discover how Mark transitioned from SDR to CSM, carving out an inspiring journey to tech success 🚀. In this episode of Tech Niche Tips, Mark shares his career progression, from navigating the high-pressure world of sales development to thriving as a Customer Success Manager at ServiceNow. Gain invaluable insights into tech career transitions, transferable skills, and the dynamic world of customer success.

Mark unveils actionable strategies for aligning your strengths, understanding customer needs, and excelling in roles like tech sales, channel sales, and account management. Whether you're breaking into tech or seeking your next move, you'll find key takeaways to elevate your career.

Ready to take charge of your career journey? Learn from Mark’s experience, explore new opportunities, and connect with like-minded professionals. Join us on this path to uncover the secrets of tech success and make your mark in the industry.

Subscribe now for more career tips, insights into success, and motivational stories that inspire transformation in the tech space. Let Mark's story empower you to build a career you love!

#customersuccessmanager #customersuccess #projectmanagement #whatistheroleofacustomersuccessmanager #b2bcustomersuccess

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CHAPTERS:

00:00 - Welcome Back

01:33 - Mark's Journey

02:32 - Transitioning from SDR to CSM

04:08 - Pressure of Being a CSM

09:50 - Q&A Session

11:18 - Customer Support vs Customer Success

13:39 - Account Management Strategies

14:55 - Technology's Impact on CSM Role

17:40 - Importance of Human Interaction

19:25 - Joining the Q&A Discussion

22:15 - Mark's Career Path

23:39 - Advice for Job Seekers

26:05 - Misalignment Between CSM and Company Goals

30:31 - CSM as a Project Manager

32:45 - Customer Education Investment

34:42 - What I Love About Being a CSM

36:03 - Transitioning from Other Industries

40:28 - Technical Skills for CSM Role

42:18 - Guest: Tory - HubSpot System Admin

44:41 - Ignoring Customer Feedback Consequences

48:04 - Connect with Mark

54:15 - Triplex Media

56:55 - Outro

From Cheerleader to CEO, Esther Ayorinde-Iyamu shares her inspiring journey navigating the dynamic world of tech and building her company, GrowthQ. Gain insights into success as she discusses career progression, overcoming rejection, and transitioning from tech sales to entrepreneurship. Esther’s story highlights the power of mentorship, community, and resilience in shaping a thriving career.

Whether you're exploring tech career transitions, looking to break into tech sales, or seeking a career coach to guide you, this conversation is packed with actionable advice and strategies. Learn how to leverage mentorship, network effectively, and turn challenges into opportunities.

Join Esther’s mission to make tech sales more equitable and discover how to unlock your potential in this ever-evolving industry. Connect with resources, find your mentors, and take the next step toward your dream career. Remember, your journey starts with clarity and commitment.

Subscribe now for more empowering career tips and insights to help you navigate your own path in tech.

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#techsales #saassales #meaningfulconnectionsinsights #volunteeringintech #techmentorship

CHAPTERS:

00:00 - Intro

00:47 - Who is Esther Ayorinde-Iyamu

02:14 - Transitioning into Tech Careers

04:58 - Rejection as a Path to Progress

09:15 - Debunking Overnight Success Myths

13:39 - Overview of GrowthQ

14:51 - Is GrowthQ Right for You?

17:44 - Overcoming Job Interview Anxiety

19:04 - Growing Industries in Tech

23:13 - AI and Job Market Impact

25:03 - Future Vision for GrowthQ

27:37 - Final Thoughts for the Audience

30:56 - OUTRO