• Team Communication in Healthcare

  • Mar 22 2025
  • Length: 5 mins
  • Podcast

Team Communication in Healthcare

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  • Summary

  • In today’s lesson, our founder Lisa Manzo explores how emotional intelligence improves team communication in healthcare settings. From handoffs and shift transitions to conflict resolution and cross-functional collaboration, how your team communicates can directly affect patient safety, team trust, and burnout rates.

    In this episode, you’ll learn:
    ✔ Why emotionally intelligent communication reduces errors & improves morale
    ✔ How to recognize emotional undercurrents in tone, body language & behavior
    ✔ Simple empathy-based techniques to prevent conflict and miscommunication
    ✔ How emotionally aware teams create psychological safety and better care outcomes

    🎙 This is Episode 4 of the Emotional Intelligence in Healthcare mini-series—brought to you by The Phoenix Mind.

    🔹 Want to strengthen your communication & leadership? Enroll in Lisa Manzo’s FREE EI Certification:
    📌 ThePhoenixMind.com
    📌 Learn more about Lisa Manzo → LisaManzo.us

    🚀 Listen now & transform the way your team communicates under pressure.
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