Mastering Modern Selling

By: Tom Burton Brandon Lee Carson V Heady
  • Summary

  • At Mastering Modern Selling, our mission is to equip you with the insights, strategies, and tools necessary to excel in the ever-evolving landscape of sales. Traditional sales approaches, marketing tactics, and lead-generation methods are becoming obsolete. In today's market, buyers dictate the buying process and have little patience for cold calls, email blasts, or aggressive sales tactics.

    In this new era of sales and marketing, success hinges on building meaningful relationships with prospects and buyers. We believe in leveraging the power of modern strategies, techniques, and technologies to foster these connections. This approach, often referred to as Modern Selling, encompasses leveraging digital and social channels to create demand and cultivate strong relationships with prospects, partners, and customers.

    By mastering Modern Selling, you and your team can enhance your visibility in the marketplace, establish yourselves as trusted advisors, accelerate pipeline growth and revenue, and position yourselves as the employer of choice in your industry.

    Join us on Mastering Modern Selling as we explore the principles, practices, and innovations driving success in today's sales landscape.

    © 2025 Mastering Modern Selling
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Episodes
  • MMS #134 - Redefining the PIP: A New Playbook for Sales Growth
    Apr 24 2025

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    In this powerhouse episode of Mastering Modern Selling, Brandon Lee, Tom Burton, and Carson Heady are joined by JD Miller, a seasoned sales executive turned private equity advisor.

    With six successful exits under his belt, JD brings a rare blend of operational insight and boardroom savvy.

    The discussion centers on how private equity firms evaluate and scale their portfolio companies—especially in the sales and marketing domains—and what sales leaders can do today to thrive in that high-expectation environment.

    • Repeatability Is the Foundation of Scale

    JD highlights that scaling isn’t just about hiring more reps, it’s about implementing repeatable, measurable systems.

    When transitioning from a founder-led sales model to a broader team, companies need to get critical knowledge out of leaders’ heads and into structured playbooks.

    This is essential when growing from five sellers to two hundred. Without repeatable processes, scale isn’t sustainable.

    • Sales Leadership Must Be Fluent in Data

    Today’s top CROs are expected to lead with data.

    Whether through deep CRM analysis, conversation intelligence, or funnel metrics, modern sales leaders need to understand how to break down growth targets into tactical, trackable levers.

    JD emphasized the need for CROs to either personally embrace analytics or work closely with RevOps to translate insights into strategy.

    • “SMarketing”: Sales and Marketing as a Single Engine

    JD introduced the concept of "SMarketing", a true merger of sales and marketing into one go-to-market function.

    He shared real-world examples of aligning revenue goals with both teams’ activities and discussed how metrics like sales velocity can guide joint decision-making.

    Bi-weekly check-ins and shared accountability are critical to keeping both teams rowing in the same direction.

    • Messaging for the Modern Buyer

    Buyers today expect a well-informed, highly personalized approach. JD stressed the importance of showing up with a point of view rooted in research, data, and empathy.

    In a volatile economy, messaging must pivot from “growth at all costs” to helping buyers reduce risk and improve efficiency.

    Sales and marketing alignment ensures these themes are consistent across every touchpoint.

    • Performance Plans: Tools for Growth, Not Punishment

    In JD’s view, performance improvement plans should be part of every employee's journey, not a disciplinary action.

    He advocates for quarterly development conversations that blend short-term performance goals with long-term career aspirations.


    JD Miller’s episode is a masterclass in bridging strategy and execution in modern selling. Whether you’re a CRO in a high-growth startup, a founder looking for investment, or a marketer working closely with sales, the principles JD shares can redefine how you scale.

    By focusing on repeatable systems, cross-functional alignment, and buyer-centric messaging, you can transform your sales motion into an engine that attracts not only customers, but also investors.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

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    58 mins
  • MMS #133 - Modern Sales in Motion: What’s Working in 2025 with Brandon Lee and Tom Burton
    Apr 17 2025

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    In this episode of Mastering Modern Selling, Brandon Lee and Tom Burton explore the evolving world of sales and marketing in 2025.

    They focus on the strategies that are truly working in today’s fast-changing landscape and provide actionable insights on how businesses can thrive.

    From content strategy to social selling and the importance of patience, this episode is packed with thought-provoking ideas for sales professionals.

    • Patience in Sales and Content Strategy

    In an era where instant gratification is the norm, Brandon and Tom emphasize the importance of patience.

    Consistency in content production and strategic engagement is essential for long-term sales success.

    Sales success doesn’t happen overnight. Consistent, value-driven content and outreach, especially on platforms like LinkedIn, build relationships that will pay off down the line​.

    • The Importance of Authentic Content

    One of the most significant shifts in content marketing is moving away from self-promotional messaging to authentic, educational, and human-centered content.

    Both Brandon and Tom stress that creating content that shares real-life experiences, teaches valuable lessons, and offers insights is far more effective than traditional sales pitches​.

    • Social Media Strategy: Evolving with LinkedIn

    LinkedIn continues to be a critical platform for B2B sales, but success requires more than just posting regularly.

    Brandon highlights that engagement with others’ posts, especially with meaningful comments, plays a crucial role in increasing visibility and positioning yourself as a thought leader.

    • Live Events and Podcasts as Trust Builders

    Tom shares his experience with podcasts and live shows, especially in niche industries like manufacturing and wholesale distribution.

    These platforms have proven to build trust and establish authority, even if they don’t immediately generate sales.

    The real power lies in educating and nurturing relationships over time. The more you share and contribute to the community, the more likely you are to be seen as a trusted advisor when the time comes for the prospect to make a decision​.

    • The Shift from Sales Pitches to Educational Conversations

    Both hosts highlight the shift in how buyers view vendors. The focus is no longer on selling products but on educating potential clients and positioning yourself as a partner who helps solve their problems. This transition, however, requires patience and a long-term mindset​.


    As we head deeper into 2025, the key to success lies in building meaningful relationships, whether through social media, live events, or thoughtful content. Patience, authenticity, and a focus on educating rather than selling will set businesses apart.

    As Brandon and Tom show, modern selling isn’t about immediate returns, it’s about laying the foundation for future growth.

    If you want to be our next guest and share your insights, book your preferred date from this link Be Our Next

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

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    1 hr and 7 mins
  • MMS #132 - Prospect Smarter, Present Better, Win More
    Apr 10 2025

    Send us a text

    In this episode of Mastering Modern Selling, where Brandon, Tom, and Carson were joined by the legendary Tim Wackel. With four decades of experience and stories from the trenches, Tim unpacked the habits and strategies that consistently deliver sales success—regardless of changing tools or trends.

    In a world overwhelmed by automation and AI-generated pitches, Tim reminds us that the core of selling hasn’t changed: it’s still about people, curiosity, and meaningful conversations.

    1. Sales Fundamentals Never Go Out of Style


    Tim kicked things off by emphasizing the importance of sticking to basics.

    From having a clear prospecting list to refining your follow-up approach, success in sales comes from doing the simple things consistently—and doing them well.

    2. Your Sales Story Needs a Makeover


    Forget the "me, me, me" pitches. Tim laid out a five-part framework for creating sales stories that resonate with your specific buyer.

    This includes understanding their role, desired outcomes, challenges, emotional drivers, and how your solution uniquely helps.

    3. Follow-Up that Doesn’t Annoy


    Checking in with “just touching base” is a surefire way to get ignored. Tim advocated for follow-ups that provide insight, spark curiosity, and deliver value turning your name into something prospects look forward to seeing in their inbox.

    4. Plan and Block or Bust


    Top performers don’t “wing it.” They plan their week in advance, time block their days and protect space for proactive selling.

    Tim recommends structuring your time into three two-hour focus blocks to maintain momentum and pipeline health.

    5. Be a Sponge and Stay Curious


    Success favors those who constantly learn and adapt. Tim encouraged sales pros to watch others, ask questions, and stay hungry for improvement.

    Listening and curiosity, he says, are still the most underrated skills in sales.


    This episode was a masterclass in sustainable sales. Tim’s refreshing take? Success isn't about chasing the newest trend; it’s about mastering what works and doing it better than anyone else. In a world chasing hacks, discipline is your edge.

    Don't miss out—your next big idea could be just one episode away!

    This Show is sponsored by Fist Bump
    Your prospecting partner to authentically fill your pipeline with ideal customers.

    Check out our Live Show Events here: Mastering Modern Selling Live Show

    Subscribe to our Newsletter: Mastering Modern Selling Newsletter

    Show more Show less
    1 hr and 2 mins
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