Salesforce External API Callout Requirements
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Salesforce External API Callout Requirements
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About this listen
This episode outlines the essential requirements for Salesforce to securely communicate with external systems through API callouts. It highlights the critical need for authorisation, which verifies Salesforce's permission to access external data, typically through methods like API keys or the more secure OAuth 2.0. The episode also stresses the importance of specifying the correct API endpoint details, acting as the precise address for the external service, and selecting the appropriate request method (HTTP Verb), such as GET for retrieving or POST for creating data, to define the intended action. Furthermore, it covers the inclusion of a request body for sending data, the necessity of understanding the expected response from the external system for proper data handling and error management, and finally, the Salesforce-specific security configuration of Remote Site Settings or Named Credentials to permit outbound connections.