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Sales [UN]Training

Sales [UN]Training

By: Kelly Riggs & Pod About It Productions
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Your weekly sales strategy guide that will rewire your sales brain to bust bad habits and crush your number. The way that companies train salespeople is broken. Host Kelly Riggs discusses what ACTUALLY works in sales with leading experts in our industry. Forget what you think you know about sales. It's time to train hard and play to win. Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a business owner, and a member of the Forbes’ Coaches Council since 2019. He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don’t and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales. His third book is the award-winning Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace, co-written with his Millennial son, Robby Riggs. It was selected as the 2019 Gold Medal winner in the leadership category by Axiom Business Books Awards. Note: No trophies were awarded during the writing of this book. For more information, visit www.BizLockerRoom.com.2023 Economics Management Management & Leadership
Episodes
  • 6 Sales Phrases That DESTROY Credibility with Prospects | How to Fix Your First Impressions
    Jul 7 2025

    If you sound like a salesperson, you're toast. Kelly walks through six dead-giveaway phrases that kill your credibility before you ever get a shot at the deal.

    This week, Kelly calls out one of the most common—and costly—mistakes salespeople make: sounding exactly like every other salesperson your prospect’s ever met. If your opener screams “commission breath,” the shades come down, the windows close, and your prospect is already looking for the eject button.

    Kelly breaks down five behaviors that scream “salesperson” and follow them with six phrases that almost guarantee resistance, ghosting, or a polite brush-off. From asking a prospect to “tell me about your business” (without doing your homework) to the classic “I’m just calling to follow up,” this episode is a must-listen if you’re tired of stalled deals and prospects going cold.

    Instead of resorting to generic claims and weak openers, Kelly offers hard-earned insights on how to build credibility, earn attention, and extend the conversation. The real first sale? Your trustworthiness. If you don’t land that, the product pitch doesn’t stand a chance.

    Follow the audio podcast and watch OR listen wherever you are: https://linktr.ee/salesuntraining

    Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don’t and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.

    Get more Kelly: www.BizLockerRoom.com.

    Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a business owner, and a member of the Forbes’ Coaches Council since 2019.

    Music and Editing by Pod About It Productions @dougbranson

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    18 mins
  • How Sales Leaders Can Use ChatGPT Roleplay to Fix Sales Training Fails and Boost Cold Call Wins
    Jun 30 2025

    Sales reps don’t get enough reps—and it’s killing performance. Kelly and guest Jeff Bajorek show how ChatGPT can simulate high-stakes cold calls and discovery sessions so your team doesn’t practice on prospects.

    Three out of four salespeople are failing. Why? Because most sales training stops short of actual practice. In this episode, Kelly is joined again by Jeff Bajorek to demonstrate a live, unscripted roleplay using ChatGPT. No scripts, no retakes—just real-time practice that mirrors the real world.

    They start with a cold call simulation and then shift into a face-to-face discovery meeting, each designed to uncover and overcome the two big obstacles every sales team faces: lack of pipeline and stalled deals. You’ll hear exactly how ChatGPT can be used to rehearse permission-based openers, work through objections, and tailor questions based on buyer psychology.

    You’ll also hear how to level up AI roleplay sessions with contextual prompts from real earnings calls or buyer research, and why this approach beats traditional practice methods—hands down.

    This isn’t theory. It’s tactical, repeatable, and ready to use. If you're managing a sales team or trying to sharpen your own skills, this is the episode you didn’t know you needed.

    Follow the audio podcast and watch OR listen wherever you are: https://linktr.ee/salesuntraining

    Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don’t and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.

    Get more Kelly: www.BizLockerRoom.com.

    Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a business owner, and a member of the Forbes’ Coaches Council since 2019.

    Music and Editing by Pod About It Productions @dougbranson

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    32 mins
  • Why Salespeople REFUSE to Change | Fixing Sales Coaching, Training & Team Development 📈
    Jun 24 2025

    Most salespeople say they want to improve, but never actually change—and sales leaders let them off the hook. Kelly explains how mindset, repetition, and the absence of deadlines are sabotaging your team's potential.

    You hear it all the time: “I want to get better at sales.” But the truth? Most salespeople won’t change—and most sales leaders don’t know how to make them. In this episode, Kelly breaks down the harsh reality of why sales training fails: because it relies too heavily on exposure and doesn’t build in accountability, coaching, or clear expectations.

    He outlines the three root causes behind the failure to change—momentum, mindset, and lack of confidence—and why vague coaching like “get serious” or “make more calls” won’t move the needle. You’ll hear the role of repetition, specific practice, and why deadlines matter just as much as the skill itself.

    Sales managers, if you're frustrated by your team’s lack of follow-through, this one’s for you. Kelly pulls no punches as he lays out how to actually build a sales team that improves week over week—not just one that listens to another training video.

    Plus, he opens up limited slots to book 30-minute calls for anyone facing a specific sales challenge. It’s real talk for real change—and your wake-up call to rewire your sales brain.

    Follow the audio podcast and watch OR listen wherever you are: https://linktr.ee/salesuntraining

    Kelly Riggs is an author, speaker, and business consultant for executives and companies throughout the United States and Canada. He has written two books: 1-on-1 Management: What Every Great Manager Knows That You Don’t and Quit Whining and Start SELLING! A Step-by-Step Guide to a Hall of Fame Career in Sales.

    Get more Kelly: www.BizLockerRoom.com.

    Widely recognized as a powerful speaker and performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive, a two-time national Salesperson-of-the-Year, a business owner, and a member of the Forbes’ Coaches Council since 2019.

    Music and Editing by Pod About It Productions @dougbranson

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    21 mins
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