ROOF WARS: Battling for the Soul of an Industry Podcast By Chad Westbrook & David Bonney cover art

ROOF WARS: Battling for the Soul of an Industry

ROOF WARS: Battling for the Soul of an Industry

By: Chad Westbrook & David Bonney
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About this listen

 Roof Wars is the podcast for roofing professionals who refuse to settle for mediocrity. Each episode unpacks the best strategies, proven systems, and real-world insights to help you: ✅ Stand out in a crowded market ✅ Develop great clients, not just chase leads ✅ Build a reputation based on quality and integrity ✅ Scale your business the right way The future of the industry depends on those willing to raise the bar, lead by example, and fight for a higher standard. If you’re ready to sharpen your skills, grow your business, and dominate in commercial roofing… Welcome to the war.2025 Economics Education
Episodes
  • Episode 12: Dealing with Difficult Customers-Problem Solving and Conflict Resolution

    Episode 12: Dealing with Difficult Customers-Problem Solving and Conflict Resolution
    Jul 4 2025

    In this episode of Roof Wars, Chad and David tackle one of the toughest challenges in commercial roofing: handling frustrated and upset customers. Learn why missed expectations often go unspoken, how to recognize the signs before they become deal-breakers, and why adopting a culture of extreme ownership can turn negative feedback into business growth. You will also discover how refining your service journey can strengthen client trust and drive long-term success.
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    25 mins
  • Episode 11: Transitioning From Installations To A Service-Focused Business Model

    Episode 11: Transitioning From Installations To A Service-Focused Business Model
    Jun 20 2025

    In this episode of Roof Wars, Chad and David break down how to transition from a production-focused company to a profitable service division. Learn why service work is recession-proof, how to use existing client relationships to kickstart growth, and why building a service-first mindset can unlock more re-roof opportunities than ever before.
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    22 mins
  • Episode 10: The Financial Side of Service - Pricing Margins and ROI

    Episode 10: The Financial Side of Service - Pricing Margins and ROI
    Jun 6 2025

    In this episode of Roof Wars, Chad and David reveal how to turn emergency repair calls into long-term client relationships. Learn how speed, professionalism, and clear communication during high-stress moments can earn trust and future business.
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    26 mins
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