Episodes

  • S4 Ep11: The Good and Wise Lead QI Lives. Special "Mic-Swap" Episode with Guest Host Dr. Gurpreet Narang and featuring Dr. Shyr Chui

    S4 Ep11: The Good and Wise Lead QI Lives. Special "Mic-Swap" Episode with Guest Host Dr. Gurpreet Narang and featuring Dr. Shyr Chui
    Apr 25 2025
    In this special “mic swap” episode, Lee Cameron and guest co-host Dr. Gurpreet Narang turn the tables on our regular co-host Shyr Chui to ask him about his journey into QI, some of his current projects and memorable highlights from over 20 years of QI work. Amongst other things, we touch on Whole System Quality, building strong QI teams, artificial intelligence and what gets him out of bed every morning.

    Links:
    IHI White paper on Whole System Quality (Juran’s Quality Trilogy)
    Qualitystream North
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    36 mins
  • S4 Ep10: Improving Access to Emergency Care for West Coast Indigenous Communities featuring Dr. Jim Christenson

    S4 Ep10: Improving Access to Emergency Care for West Coast Indigenous Communities featuring Dr. Jim Christenson
    Mar 31 2025
    Today’s guest is a giant and well-respected figure in British Columbian Emergency Medicine. In addition to his many research and quality improvement projects, Dr. Jim Christenson helped create the British Columbia Emergency Medicine Network improving the quality of emergency care across the province. But far from slowing down in retirement, he’s continued pioneering work, turning his attention to the rural, indigenous communities on the west coast of Vancouver Island. In this insightful and moving interview Dr. Christenson talks about the current state of healthcare in these remote communities, the challenges of addressing inequity, his personal motivation for this work and some of the incredible and heartwarming encounters he’s experienced on the way.

    Links:
    Northern Health PQI
    E-mail us!
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    56 mins
  • S4 Ep9: Continuing Medicine at the Edge featuring Dr. Ray Markham

    S4 Ep9: Continuing Medicine at the Edge featuring Dr. Ray Markham
    Mar 7 2025
    In the second part of our interview with Northern Rural Family Physician, Dr. Ray Markham, we discuss some of his leadership work supporting rural communities across the province through the Rural Coordination Centre of BC. We discuss how to build a provincial support network and how the constraints of geography and remoteness can be turned to advantage by fueling innovation to improve care “at the edge”.

    Links:
    Partnership Pentagram
    RCCbc
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    23 mins
  • S4 Ep8: Northern BC Canucks visit the IHI Forum featuring Dr. Kalah Blackstock, Dr. Darren Jakubec, Dr. Christin Fabriel-Leclerc, Dr. Ian Schokking and Dr. Omesh Syal

    S4 Ep8: Northern BC Canucks visit the IHI Forum featuring Dr. Kalah Blackstock, Dr. Darren Jakubec, Dr. Christin Fabriel-Leclerc, Dr. Ian Schokking and Dr. Omesh Syal
    Feb 14 2025
    Each year, the Institute of Healthcare Improvement holds its annual forum in December. Over 4 days, between 3 to 4 thousand healthcare quality improvers from across the world join together for a packed program of workshops, QI project reports, improvement science education and keynote lectures from renown speakers. This year, a large contingent of Canadians made the trip including some from Northern British Columbia so we decided to bring these Northern Physicians together for a fun panel discussion about their experiences and what they learned from this year’s forum. This is the recording of that discussion moderated by our regular Qualitycast North host Dr. Shyr Chui. We talk about our key takeaways, Dr. Anthony Fauci’s keynote, power networking and tips for first-time forum attendees.

    Links:
    Institute for Healthcare Improvement
    Dr. Kedar Mate and Dr. Thomas Lee Keynote
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    35 mins
  • S4 Ep7: Medicine at the edge featuring Dr. Ray Markham

    S4 Ep7: Medicine at the edge featuring Dr. Ray Markham
    Jan 24 2025
    If you’re ever tempted to think medicine is practised the same everywhere in British Columbia, think again. Small rural communities present specific challenges to healthcare delivery due to their size and location, no more so than in the North where we also have long, snowy winters to contend with. That’s not to say that rural care can’t be high quality care. Providing valuable insights into rural family practice is today’s guest Dr. Ray Markham. This interview was so good we split it into two separate episodes. In this first part, Ray talks about his rural, generalist practice in Valemount, how to promote good teamwork and the unsung benefits of working in rural medicine.

    Links:
    Partnership Pentagram
    RCCbc
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    29 mins
  • S4 Ep6: A beer a day doesn't keep the doctor away featuring Dr. Damian Fay

    S4 Ep6: A beer a day doesn't keep the doctor away featuring Dr. Damian Fay
    Jan 3 2025
    We’re returning to Northeast BC today and the subject might make some listeners squirm a little in their seats. We talk to Dr. Damian Fay, a rural GP and sexual health practitioner based in Hudson’s Hope about his QI work improving his vasectomy service. We talk about the challenges patients experience in accessing care in the North before the conversation takes a lighthearted turn towards the pros and cons of living and working in the north, craft beer and a novel way to get your triathlon track times down.
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    22 mins
  • S4 Ep5: Finding purpose in Quality Improvement featuring Dr. Daisy Dulay.

    S4 Ep5: Finding purpose in Quality Improvement featuring Dr. Daisy Dulay.
    Dec 13 2024
    We’ve showcased a lot of excellent physician-led quality improvement work on this podcast with its corresponding positive impact on patient care. But what is the effect of doing this work on the physicians themselves? Talking about the benefits of doing QI on her day-to-day work, life and career is today’s guest Dr. Daisy Dulay, a cardiologist based in Victoria, BC. In this episode we discuss career paths, purpose, rediscovering joy in our work and “slow medicine”.

    Links:
    Northern Health PQI
    Spreading Quality Improvement | SSC
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    22 mins
  • S4 Ep4: What Matters to You? Maternity Nurses in Smithers BC featuring Dr. Kate Niethammer.

    S4 Ep4: What Matters to You? Maternity Nurses in Smithers BC featuring Dr. Kate Niethammer.
    Nov 22 2024
    Recruitment and retention of front-line staff is a major challenge across healthcare systems globally right now, and no more so than in small, rural communities across Northern British Columbia. Today’s guest Dr. Kate Niethammer, a rural GP and obstetrician based in Smithers, BC, explains how she, using a QI approach and asking what mattered to them, was able to reverse nurse shortages and help re-establish full staffing levels in her unit. In this episode we talk about the benefits of living in the North and the universal power of pizza.

    Links:
    Institute of Healthcare Improvement (IHI) Framework for Improving Joy in Work
    Northern Health PQI
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    29 mins
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