In this episode of The Generalists, hosts Michael Smith Jr. and Razko Kotler welcome Mimi Nicklin, Empathy Advocate, to discuss:

• Transforming leadership through empathy—drawing on frameworks from her bestselling books and training over 16,500 leaders
• Tackling workplace loneliness via the OpenRoom initiative and comparing Southeast Asia’s evolving business ecosystem to Europe
• Operationalizing empathy across organizations, including the generalist-versus-specialist debate and practical steps for building empathetic cultures

Hosts:

• Michael Smith Jr.: https://www.linkedin.com/in/smittysgp/
• Razko Kotler: https://www.linkedin.com/in/razko282/

Guest:

• Mimi Nicklin – Empathy Advocate: https://www.linkedin.com/in/miminicklin/

Resources & Links:

• Empathy Everywhere: https://www.empathyeverywhere.co/
• Softening the Edge – Amazon: https://www.amazon.com/Softening-Edge-Mimi-Nicklin/dp/9948340094
• Empathy at Work – Amazon: https://www.amazon.com/Empathy-At-Work-Using-Change/dp/811972643X
• The MiMi YouYou Show (Apple Podcasts): https://podcasts.apple.com/gb/podcast/the-mimi-youyou-show-creating-empathy/id1687806240
• Mimi YouTube: https://www.youtube.com/channel/UCxv635q-WB871-OA6KuUdpg
• The Cafe on the Edge of the World: https://www.amazon.sg/Cafe-Edge-World-Story-Meaning/dp/0991392051