"Press 1 for Billing"
Apr 24 2025
Length: 12 mins
Podcast

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"Press 1 for Billing"

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Summary
We're never more aware of the need for real human interaction than when faced with an automated Patient Portal. In this special bonus ep., Wendy and Matt share a listener voice memo about the challenges of navigating patient care through AI, and talk about how we can - and must - do better.

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