• #39 - Improving Access In Your Appointment System
    Jul 7 2025

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    Is your appointment book constantly full, yet patients are still struggling to get in?

    In this episode, we take a deep dive into how to improve access within your appointment system, with flow and easy access to fill up your appointment books!

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    23 mins
  • #38 - Outsourced or In House Reception
    Jun 30 2025

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    In this Episode of Practice Partners we discuss the impact of Outsourced vs In House Reception, where we explore the pros, cons, and patient care impact of each approach.

    ✅Pros and cons of in-house vs. outsourced reception models

    ✅Cost analysis and return on investment

    ✅Staff training, consistency, and accountability

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    23 mins
  • #37 - Dashboards That Matter – What Practice Managers Should Be Tracking Daily
    Jun 23 2025

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    Data overload is real—but are you looking at the numbers that actually drive your practice forward? 📈🖥️

    In this episode of the Practice Partners Podcast, we dive into practice dashboards and the key metrics every manager should have on their radar—every single day.

    ✅ What a good practice dashboard looks like
    ✅ The most important daily data points across finance, operations, and performance
    ✅ How to use trackers, reports, and KPIs to guide your decisions
    ✅ Signs of a dashboard that’s too cluttered (or too vague)
    ✅ How to build visibility without overwhelming your team

    Your dashboard should give you clarity, direction, and control—not confusion.

    🎧 Listen now and get your numbers working for you.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    26 mins
  • #36 - Forecast the Future – Why Your Numbers Matter
    Jun 16 2025

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    If you're not looking ahead, you're possibly falling behind. 📊🔮

    In this episode of the Practice Partners Podcast, we dive into the power of financial forecasting and how it can completely transform the way you manage and grow your clinic.

    ✅ Why knowing your numbers is critical for decision-making
    ✅ How documenting a financial forecast increases visibility and control
    ✅ Tools and templates available at www.practicepartners.com.au
    ✅ How our team can support your practice in building a custom forecast model
    ✅ Common financial blind spots—and how forecasting helps avoid them

    Whether you're trying to prepare for growth, manage cash flow, or simply stay afloat — this episode gives you the clarity and strategy to plan with confidence.

    Download the Financial Forecast template here: Webforms

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    21 mins
  • #35 - From Mate to Manager – Making the Shift
    Jun 9 2025

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    Stepping into leadership is hard — especially when you’re leading your mates.

    In this episode of the Practice Partners Podcast, we unpack the tricky transition from peer to leader, including:
    ✅ Setting healthy boundaries without losing respect
    ✅ How to communicate with fairness and authority
    ✅ Dealing with pushback, tension, and “you’ve changed” energy
    ✅ Building a leadership identity that’s strong, respected, and authentic

    You don’t have to be the bad guy — you just have to be the leader.

    🎧 Listen now and lead with confidence.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    32 mins
  • #34 - Accreditation – Not Just a Tick-Box Exercise
    Jun 2 2025

    Send us your enquiry or question directly!

    Accreditation: We all dread it — but are you actually ready for it?

    In this episode of the Practice Partners Podcast, we dive into:
    ✅ How to prepare your clinic for accreditation
    ✅ The habits that help you maintain standards year-round
    ✅ Common pitfalls and how to avoid last-minute panic
    ✅ A look at the proposed changes coming down the pipeline

    If your plan is to “get everything done the month before”— this one’s for you.

    Tune in now to take the stress out of accreditation!

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    26 mins
  • EXTRA - Upcoming Changes to Chronic Condition Management (GP CCM) - Update!
    Jun 1 2025

    Send us your enquiry or question directly!

    Chronic Care, Changed – What the new framework may mean for your practice

    The way we manage chronic conditions is evolving—and your workflows need to keep up.

    In this episode of the Practice Partners Podcast, we explore the updated Chronic Disease Management (CDM) framework, including:
    ✅ Key changes to chronic condition management plans
    ✅ The push for simplified processes and what that looks like in practice
    ✅ Concerns around collaboration and continuity of care
    ✅ The role of new IT systems and updated documentation tools
    ✅ Why concise, efficient workflows are now more important than ever with decreased funding

    If your care planning still feels clunky or outdated, this episode will help you streamline, adapt, and deliver real value under the new model.

    Stay tuned for future episodes with nurse guests to discuss care planning workflows ~ any questions, please let us know!

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    25 mins
  • #32 - Work-Life Balance... If That’s Even a Thing
    May 26 2025

    Send us your enquiry or question directly!

    Work-life balance — everyone wants it, but does it actually exist in healthcare? 💼

    In this fun but serious episode of the Practice Partners Podcast, we unpack:
    ✅ Why "balance" might be the wrong word entirely
    ✅ How to manage boundaries, burnout, and brain space
    ✅ Strategies to stay grounded, focused, and recharged
    ✅ The realities of leadership, after-hours emails, and never-ending group chats

    It’s not about switching off — it’s about switching gears.

    Listen now for real talk (and a few laughs) about keeping it together.

    We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au

    Find any resources discussed in this podcast, and all of our other resources at https://www.practicepartners.com.au/resources/

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    25 mins