In this heartfelt episode of ASOTU Unscripted, host Errol Bomar welcomes back Judi Anderson—attending her fourth consecutive ASOTUCON—to explore the personal journey that led her to become a pillar of customer experience in the automotive space. From roller-skating carhop to corporate marketer to a role built just for her, Judy shares how empathy, purpose, and people-first thinking transformed her career and brought her to Carter Myers Automotive.Judi’s story is a testament to rediscovery. After 15 years as a stay-at-home mom, she re-entered the workforce and eventually landed a position that didn’t yet exist—but was created because she was the right fit. STAY CONNECTED WITH ASOTU:Sign up for the ASOTU Daily Push Back email at https://www.asotu.com/Watch the docu-series “More Than Cars” at https://www.morethancars.tvFollow us on Instagram at https://www.instagram.com/asotu_morethancars/Join the community on LinkedIn at https://www.linkedin.com/company/asotu/TIME STAMPS: 0:00 Intro from Errol Bomar0:50 Judi’s fourth ASOTUCON and why she keeps returning2:35 From hospitality to communications to auto marketing3:49 Re-entering the workforce after 15 years raising daughters5:45 Discovery of a customer experience role built just for her7:58 Why emotional intelligence is her greatest strength9:16 The moment Judi realized she loved people more than product11:14 How understanding employees leads to better customer outcomes-------------------------------------------------------------------Who is Judi Anderson at Carter Myers Automotive?How can emotional intelligence impact customer experience in auto retail?What is it like to return to work after 15 years away?How do dealerships create people-first cultures?Why is empathy a superpower in the workplace?What roles exist in auto that focus on experience, not sales?How can you turn passion into a job without a listing?

In this heartfelt and inspiring episode of ASOTU Unscripted, host Errol Bomar sits down with Landon Garside, a former high school drumline teacher turned automotive professional and now marketing strategist. Landon shares how personal transitions—including a divorce and career burnout—led him into the automotive industry by what seemed like chance. But a decade-old positive buying experience at a dealership planted the seed, and a people-centered mindset ultimately propelled him forward. From sales to marketing, Landon's journey is all about doing what's right—even when it isn’t profitable in the moment.STAY CONNECTED WITH ASOTU:Sign up for the ASOTU Daily Push Back email at https://www.asotu.com/Watch the docu-series “More Than Cars” at https://www.morethancars.tvFollow us on Instagram at https://www.instagram.com/asotu_morethancars/Join the community on LinkedIn at https://www.linkedin.com/company/asotu/TIME STAMPS: 0:00 Intro1:01 Landon's entry into automotive after burnout and divorce2:16 Buying experience inspired dealership job application3:37 A pivot back into sales after leaving briefly4:52 Putting people over profit—literally sent a customer elsewhere5:50 “She bought her next three cars from me.”6:55 Marketing shift after dealership merchandising vacancy7:24 Strategies that helped dominate market share----------------------------------------------------------------------------------------------------------------How did Landon Garside transition from sales to marketing in automotive?Why is empathy a strength in car sales and dealership leadership?What’s an example of putting customers first in the automotive industry?How do TikTok and social media boost dealership market share?Why does understanding people matter more than product knowledge in sales?How can storytelling lead to career success in auto retail?What makes ASOTU different from other automotive events?

In this heartfelt and unscripted episode of ASOTU Unscripted, host Errol Bomar sits down with Lou Cannata, a second-generation dealer principal and founder of Level 5 Leadership Coaching & Consulting. Lou shares the deeply personal and professional journey that shaped his leadership—starting from cleaning bathrooms in his family’s dealership to stepping into ownership in its 49th year. Lou’s passion for people, rooted in a legacy of service from his immigrant parents, radiates throughout the conversation as he reflects on the true meaning of success and the power of purpose-driven leadership.STAY CONNECTED WITH ASOTU:Sign up for the ASOTU Daily Push Back email at https://www.asotu.com/Watch the docu-series “More Than Cars” at https://www.morethancars.tvFollow us on Instagram at https://www.instagram.com/asotu_morethancars/Join the community on LinkedIn at https://www.linkedin.com/company/asotu/TIME STAMPS: 0:00 Intro0:28 Lou Cannata joins ASOTUCON Unscripted stage1:35 Took over family dealership in its 49th year2:06 Started from the bottom—cleaning bathrooms to leadership3:21 Passion for people rooted in early childhood experiences5:00 Facing grief and health challenges shifted his perspective6:41 Redefined success as making people smile daily7:58 Launch of Level 5 Leadership Coaching & Consulting--------------------------------------------------------------------------------------------------------What is Level 5 Leadership Coaching & Consulting by Lou Cannata?How did Lou Cannata take over his family’s car dealership?How do personal challenges shape leadership perspective?What does it mean to redefine success as a business owner?How can entrepreneurs lead with purpose instead of profit?What’s the ASOTU Unscripted podcast about?How does growing up in a family business shape leadership values?