
E85. Navigating Complex Change: Leading Through the Unknown
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Julie Jenkins and Dr. Thomas Anderson II explore how leaders can navigate complex change by embracing curiosity as a way of being rather than seeking stability or rushing to solutions.
• Complex change differs from linear change—there's no step-by-step process, only sense-making and educated guesses
• Leaders create the "weather" for their teams—their approach to uncertainty directly affects how others respond
• Moving from a controlling leadership style to a curious one requires sitting with the discomfort of not knowing
• Breaking out of leadership defaults requires self-awareness and intentionally designing new responses
• Creating spaciousness, asking one more question, and mapping out knowns versus unknowns are practical leadership tools
• Resistance and readiness are two sides of the same coin—resistance signals important information
• Embracing paradox ("two things can be true") helps teams move forward despite uncertainty
• Approaching change as experiments allows for learning without judgment about right or wrong
• Being vulnerable with your team builds trust that sustains through uncertainty
Remember that leadership during complex change doesn't require having all the answers. Be kind to yourself, extend compassion to others, and trust the process of learning as you go.
Connect with our experts on LinkedIn:
https://www.linkedin.com/in/julie-jenkins/
https://www.linkedin.com/in/thomasandersonii/
BelemLeaders–Your organization's trusted partner for leader and team development. Visit our website to connect: belemleaders.org or book a discovery call today! belem.as.me/discovery
Until next time, keep doing great things!