• Get Paid, Not Played: Managing Client Expectations as a Contractor

  • Apr 24 2025
  • Length: 22 mins
  • Podcast

Get Paid, Not Played: Managing Client Expectations as a Contractor

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  • Summary

  • In this episode of The DYOJO Podcast, we explore a case study where a contractor’s attempt to secure payment backfired due to unclear communication and a surprise invoice. After alerting a homeowner to hail damage, the contractor demanded the insurance payout and submitted an unapproved $1,200 invoice, sparking a dispute. The episode highlights the importance of clear contracts, transparent processes, and ethical standards to avoid misunderstandings and ensure payment. Contractors are encouraged to use tools like pre-work authorizations, communicate expectations upfront, and align with clients on restoring properties to pre-loss conditions using like-kind materials.


    Tune in for practical tips on protecting your earnings and building trust with clients.
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