This week, we revisit “The Uncorkening.” A spoken-word version of our Insiders essay of the same name, this episode is one of our most popular. In it, we question some of the factors that have led to the decline of DTC and how pent-up frustration with products that cost more without delivering on their promise will soon be a vestige of a bygone era.

It’s been three years since the episode’s first airing, but the content still resonates. This could largely be attributed to many “digitally native darlings” still struggling to maintain their positioning in a crowded market. One possible exception could be Warby Parker, a brand that has successfully evolved into an omnichannel, omnipresent brand, effectively retaining the high product quality, service, and experience that many shoppers have come to love.

When we discuss the struggles of DTC brands, what comes to mind for you?

• “The Uncorkening” is a latent criticism that was stymied by the loudest voices in an ecosystem who didn’t feel that they had permission to speak up, has now been unleashed
• DTC models (particularly VC-backed IPO exits) have proven unsuccessful. The original promise was that DTC would remove middlemen and form a direct connection with the consumer; meanwhile, eCommerce is nothing but middlemen.
• Many products don't live up to the hype. Another factor of The Uncorkening in DTC is that the loudest voices and advocates for DTC have often silenced criticism by playing a trump card—to critique a small brand is to criticize the founder behind the brand.
• The loudest DTC voices have quieted. As capital outcomes wither for those who had built their reputations on the examination of the DTC space, the loudest voices were silenced. Due in large part to The Great Resignation and the inaccessibility of capital in the current state of the markets, many of the most visible DTC acolytes have moved on to new projects or industries.
• What will The Uncorkening make us not want to buy next?

• Nate Poulin’s tweet outlining 12 DTC IPOs
• Immi ratings and reviews (since this essay’s launch, Immi’s score has increased to 3.4)

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Optimove’s Pini Yakuel has a mission: Free the marketer. In this final episode, Phillip and Pini bring theory into practice with Rachel Parker from FDJ United (formerly Kindred), who orchestrated a three-year organizational metamorphosis to shed their assembly-line model for the positionless approach – and become much better suited for tomorrow.

If episodes 1-4 were the philosophy, today, we bring you the playbook. Ready to set your marketing department free? Listen to the Decoded season 4 finale now.

• Small, cautious steps often fail where comprehensive transformation succeeds.
• Anonymous surveys revealed FDJ’s teams were dissatisfied with assembly-line processes and hungry for broader responsibilities.
• AI enables faster delivery, leading to more opportunities for internal praise and success – and big boosts to team morale.
• Expertise still matters, but it's about expanding capabilities rather than rigid specialization.

• Learn more about FDJ United (Française des Jeux)

• Learn more about Optimove’s platforms
• Learn more about Positionless Marketing
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• Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
• Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!

A replay from VISIONS Summit: NYC featuring Future Commerce Co-Founder Phillip Jackson

What happens when you bury the essence of an entire civilization fifty feet underground? Live from VISIONS Summit: NYC, Future Commerce co-founder Phillip Jackson takes us on an archaeological journey through time capsules—from the monuments of the Westinghouse's World's Fair to NASA's Golden Record floating through space. Through the lens of these cultural artifacts, we explore a provocative thesis: that commerce is culture, and in five thousand years, only brands will survive to tell our story.

• Commerce is culture: What we buy literally buys us back, shaping who we become as individuals and societies
• Brands as time capsules: Companies like Westinghouse and Panasonic have created some of history's most comprehensive cultural documents through their time capsule projects, and brands are the most central figures in these critical containers
• The psychology of consumption: Repeated exposure through performance marketing mirrors the spreading activation theory that drives curiosity and attitude formation
• Cultural permanence: In an era of synthetic reality and AI, time capsules may represent the last authentic artifacts of human civilization

• More from VISIONS Summit: NYC
• Westinghouse Time Capsules (1938 & 1968) - World's Fair, Flushing Meadows, Queens
• Time Capsule location in Flushing Meadows-Corona Park
• Panasonic (Matsushita Electric) Time Capsule EXPO '70
• NASA's Voyager Golden Record Project
• The "Story of the Westinghouse Time Capsule" book
• Voyager Golden Record contents and images
• The supermarket image on the Voyager Golden Record

• Check out Future Commerce on YouTube
• Check out Future Commerce+ for exclusive content and save on merch and print
• Subscribe to Insiders and The Senses to read more about what we are witnessing in the commerce world
• Listen to our other episodes of Future Commerce

Have any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners!