Episode Summary:

This episode of the Event Tech Podcast explores the real-world performance of OpenAI's Operator, the agentic AI tool that promises to automate browser tasks on your behalf. Will shares his hands-on experience running Operator through its paces—from sending personalized Twitch messages to attempting LinkedIn research and even trying to buy festival tickets. Brandt and Will dissect what works, what doesn't, and why Operator currently feels less like a job-stealing super-agent and more like a well-meaning, but exasperating, digital intern. The conversation also touches on the future of agentic AI, the importance of user data, and the quirks of modern AI assistants.

Discussions Include:

• What “agentic AI” actually means and how Operator fits the bill
• Real-world Operator use cases: Twitch messaging, LinkedIn research, and online purchases
• The current limitations, quirks, and slowdowns of agentic AI tools
• Broader implications for the future of work and the data arms race among tech giants

Quotable Quotes (Should you choose to share):

"Once again, Will's taking the hit so that we don't have to, right? He's letting us know that it's not there yet." - Brandt Krueger

"I think we're potentially in this world where I do think agents are starting to do things that we never would have comprehended." - Will Curran

"It's like a really, really dumb intern. You show someone a task once and at least they get it, right? But this thing constantly forgets." - Will Curran

"The tasks that you’ve given it are very close to the examples we gave when we first started talking about operator and agentic AI. It doesn't sound like it can do that yet." - Brandt Krueger

Episode Summary:
This episode of the Event Tech Podcast brings listeners up to speed on Will Curran’s latest role at Voxo, a Swedish company shaking up event technology with real-time AI session summaries. Brandt Krueger and Will explore how Voxo’s platform captures, analyzes, and packages event content into instantly branded reports, LinkedIn-ready carousels, and live displays. The conversation covers the technical magic behind speaker identification, the marketing potential of AI-generated assets, and the future of personalized attendee experiences.

Discussions Include:

• Will Curran’s joining Voxo and the company’s mission in event tech
• How Voxo uses AI to generate instant, branded session summaries and reports
• The technical process of capturing audio, identifying speakers, and producing content assets
• The future of personalized event reports and AI-driven attendee recommendations

Quotable Quotes (Should you choose to share):

"I just started up a new gig at Voxo, which is the Swedish company... If you were at Event Tech Live London, you will definitely recognize the

"At the base level, essentially, we're summarizing every session... capturing all the audio... and in real time, we're creating these reports and transcriptions and all that fun stuff, and then branding it." - Will Curran

"The thing that blew my mind the most about it is... you walk off stage, man, you as speaker walk off stage instantly, you have this PDF report, available to you as an audience." - Will Curran

"One of the most powerful things about this AI report that gets generated is... and it also comes in a LinkedIn version... a one-by-one carousel because we all been there ... We get done with a session and we're like lucky if we remember to take a selfie!" - Will Curran

"We not have the ability to completely remember everything that happened at an event? ... There's no reason why that can't be offloaded somewhere else." - Brandt Krueger

Episode Summary:

Brandt Krueger and Will Curran return with a lively breakdown of the latest trends spotted while judging the Eventex Awards, offering a behind-the-scenes look (within NDA limits) at where event technology is headed. From lightning-fast badge pickup and GDPR-compliant facial recognition to hyper-personalized attendee journeys and the resurgence of event bots, this episode unpacks the innovations shaping conferences, registration, AI, and event apps. The conversation also explores the tension between niche solutions and global platforms, the creative uses of Generative AI, and the growing importance of deep integrations between proprietary tools and third-party event apps.

Since recording, the winners of the Global Eventex Awards have been announced, so be sure to check out the winners!
https://eventex.com/winners2025

Discussions Include:

• How AI is transforming attendee journeys, reporting, and real-time event analytics
• The rise of hyper-personalized registration flows and niche event tech providers
• Creative uses of generative AI for art installations and next-gen word clouds
• The return of event chatbots and the push for deeper, more meaningful event app integrations

Quotable Quotes (Should you choose to share):

“Speed, right? That was one of the things- it was all about how quickly can we get thousands of people registered, get them their badges and things like that.” – Brandt Krueger

“Most of these high-end registration platforms have the ability to really customize the journeys that your attendees will take. We’re used to having a few different buckets for attendees… Well, now you can have 50 buckets.” – Brandt Krueger

“Let’s be honest, no one in planning space wants to learn to be a data analyst. That was the thing that I looked at for so long, especially when we were doing Klik and like there’s so much data available to planners who just don’t want to look at data.” – Will Curran

“I just couldn’t believe that finally, two years into this AI blooming that we’re seeing, we’re finally getting back to having good, decent event bots that can help us out with these things.” – Brandt Krueger