Episode 89: Monitoring and Analyzing KPIs and KCIs
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Episode 89: Monitoring and Analyzing KPIs and KCIs
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About this listen
Once performance and control indicators are established, continuous monitoring is essential. This episode explains how to track KPI and KCI trends, detect anomalies, and report on performance across business units. You’ll also learn how these metrics support strategic decision-making. Expect to use this material when answering questions that focus on performance management and control effectiveness.
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