Episode 4: Agentic AI and the Enterprise Shift - A Conversation with Puneet Arora
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Episode 4: Agentic AI and the Enterprise Shift - A Conversation with Puneet Arora
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About this listen
In this episode of AI Diatribe, host Jason Lowe sits down with Puneet Arora, President of Yellow.ai, for a compelling conversation on the real-world impact of artificial intelligence in customer experience. From his beginnings in engineering to his leadership at one of the fastest-growing AI CX platforms, Puneet shares the insights that are shaping the future of enterprise AI adoption.
👉 Topics covered include:
The rise of agentic AI in automating customer interactions
Why operationalizing AI is harder (and more important) than it looks
Key differences between edge-based and cloud-based AI
How Yellow.ai is using AI internally to drive agility and efficiency
Practical advice for companies looking to start their AI journey
The ROI trap: Why proving AI’s value is a common hurdle
Whether you’re a business leader, tech advisor, or just AI-curious, this episode offers sharp insights and grounded takeaways from someone leading on the front lines of AI transformation.
📌 Subscribe for more real talk about artificial intelligence and the road ahead.
#AI #AgenticAI #CustomerExperience #YellowAI #ArtificialIntelligence #AIInBusiness #AIDiatribe