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This conversation is on effective strategies to better balance on-call duties with personal life, with Aidan Lucey, Refrigeration Mechanic at RAC Services/The Arcticom Group. Aidan shares some great tips for scheduling, family support, and stress management techniques. This one really focuses on the softer skills of effective communication with customers, building a support network, and maintaining positivity on the job - crucial skills for both new and seasoned technicians.

In this episode, we discuss:

-On-call strategies

-Aidan's on-call experience

-Managing stress and prioritizing calls

-Building customer relationships

-Effective communication and integrity

-Handling weekend and urgent calls

-Taking on-call shifts: challenges and strategies

-Building a support network for on-call

-Balancing on-call duties with family life

-Effective communication and scheduling

-Managing stress and mental health during on-call

Helpful Links & Resources:

Episode 237. Tips for New Technicians Getting Into Supermarket Refrigeration with Aidan Lucey

Episode 226. How Busy Technicians Can Better Manage Work and Family Life

Episode 220. Improving Work-Life Balance (Without Compromising Your Success)

Aidan on LinkedIn

The Arcticom Group: https://thearcticomgroup.com/