Want to master the art of successful business partnerships and unlock the commercial power of human connection at work? In this must-listen episode, we dive deep into the often-misunderstood world of procurement, supply chain, and human-centered leadership with industry veteran Stephen Day, Chief Procurement Officer at Kantar Group.

Whether you’re a seasoned sales pro or new to corporate partnerships, Stephen shares eye-opening insights on what buyers really want, how to break through as a trusted partner instead of just a supplier, and the essential “human skills” that AI can never replace. Discover why empathy, curiosity, reframing, and authentic communication are the real “hard skills” of the modern workplace—and how embracing them can move you from lost deals to lasting relationships.

Packed with practical examples, negotiation secrets, and heartfelt stories of career lessons learned, this episode will shift your view of procurement and arm you with the tools to build better business from the inside out. If you’re ready to bring more humanity, confidence, and success to your working world, don’t miss this conversation!

Topics Discussed in this Episode:

• Human-centered leadership in business
• Commercial advantage of being human
• Importance of empathy at work
• Navigating procurement and partnerships
• Building trusted business relationships

View extended shownotes here

Further links to follow:

Helen Wada: https://uk.linkedin.com/in/helen-wada

The Human Advantage: https://www.thehumanadvantage.co.uk/