Unlock the commercial power of kindness and transform your workplace culture with practical, research-backed insights on why human connection is the real engine of business success. In this episode, Human Wise host Helen Wada sits down with leadership expert and workplace kindness champion Natalie Semmens, who shares her journey from leading major technology programs at top firms to founding a company devoted to bringing kindness into the heart of organizations.

Discover how acts of compassion drive engagement, retention, and profitability—supported by data, memorable stories, and actionable strategies. Natalie reveals the often-overlooked link between kindness and bottom-line results, why traditional “hard-nosed” business mindsets are outdated, and how even small gestures can spark transformational change for teams and leaders.

Packed with inspiration for leaders, HR professionals, and anyone eager to future-proof their organization, this episode delivers tangible steps you can take today to nurture a kinder, more resilient workforce—without losing sight of commercial goals. Tune in and learn how harnessing the human advantage isn’t just good for people, but great for business.

Topics Discussed:

• Kindness in workplace leadership
• Commercial value of human connection
• Employee engagement and business performance
• Building trust in client relationships
• Impact of technology on human skills

View extended shownotes here

Further links to follow:

Helen Wada: https://uk.linkedin.com/in/helen-wada

The Human Advantage: https://www.thehumanadvantage.co.uk/