In this episode of Downtime Procedures, host Rich G Kenny speaks with Ruth Yomtoubian, Chief Innovation Officer at VSP, about driving innovation in healthcare with a focus on artificial intelligence (AI). They explore how centralized approaches, futurist insights, and humility in execution can redefine the healthcare landscape.

Best Moments:

(01:26) Ruth's background in corporate innovation and experience at AT&T Foundry
(03:23) VSP's vertically integrated structure and health-focused approach
(04:32) Surprising insights about innovation in healthcare compared to other industries
(07:29) Developing futurist reports to elevate understanding of AI trends
(12:56) The importance of centralization in AI implementation and avoiding siloed approaches
(15:17) Creating a scoring matrix to understand what's valuable to the organization
(19:15) The concept of "functional stack" in implementing AI tools across different departments
(32:35) Leveraging fractional AI teams to access high-caliber talent on demand
(37:26) The importance of humility and continuous learning in approaching AI implementation
(38:29) Healthcare as a value-add industry and its potential for AI adoption

Guest Bio:
Ruth Yomtoubian is the Chief Innovation Officer at VSP, specializing in eye care benefits and innovation in healthcare. With a background in corporate innovation at AT&T Foundry, Ruth has been leading VSP's efforts to explore emerging trends, particularly in AI, and translating them into actionable strategies. Her expertise focuses on creating value through centralized innovation and leveraging talent for transformative initiatives.

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In this episode of Downtime Procedures, host Rich G Kenny speaks with Fred Neis, MS, RN, FACHE, FAEN, about the impact of AI on healthcare, cultural readiness for technological change, and the importance of preserving the human element in patient care. Together, they explore how leaders and organizations can prepare for AI integration while maintaining empathy and connection in healthcare.

Best Moments:

(00:30) Introduction of guest Fred Neis
(05:17) Distinguishing AI revolution from previous technological changes in healthcare
(08:48) Cultural readiness for AI in healthcare organizations
(10:13) How leaders are adopting and learning about AI
(12:56) The integration of technology with clinicians and patients
(15:46) AI's potential impact on healthcare workforce and patient ratios
(28:06) Assessing cultural readiness for AI implementation
(32:49) The importance of involving all stakeholders in AI integration
(35:00) Call to action for healthcare leaders regarding AI education and implementation

Guest Bio:
Fred Neis is a senior partner at Korn Ferry, specializing in healthcare advisory. With a rich background in nursing and healthcare leadership, Fred brings unique insights into the intersection of AI, cultural change, and patient care. He serves on the advisory board of Nursing Beat and actively engages with the American College of Healthcare Executives. Outside of his professional roles, Fred maintains his clinical relevance as a part-time firefighter and paramedic.

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In this episode of Downtime Procedures, host Rich Kenny welcomes Dr. Dan Weberg, PhD, MHI, RN, FAAN, to explore the impact of AI and technological innovation on healthcare, with a particular focus on nursing. They discuss recent headlines, debunk myths, and highlight how AI is reshaping roles and delivering care in the healthcare industry.

Best Moments:

(01:02) Introduction to the topic of AI in healthcare
(02:09) Discussion on tech companies' marketing strategies in healthcare
(04:45) The disconnect between tech founders and healthcare professionals
(07:37) Protecting professional titles from AI encroachment
(09:45) Explanation of the "practicing top of license" concept
(12:38) The importance of the human element in healthcare delivery
(14:48) Critique of AI companies' marketing focused on cost reduction
(17:56) The evolving roles in healthcare due to technological advancements
(19:22) Emphasis on bringing joy back to healthcare

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