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"Disnifying" Your Approach to Internal Clients

"Disnifying" Your Approach to Internal Clients

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In our last two episodes, we spoke with Vance Morris, a former senior executive with the Disney Organization, about the benefits to consumer-facing businesses of creating what he calls “Experiences” for their clients. In this episode, we discuss how managers can apply those same techniques to the benefit of their in-house departments even if they don’t have outside customers.

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