In this episode of Management Unfiltered, Zach Shelley chats with Danielle Dailey, a dental practice manager with nearly three decades of experience. They dive into her journey from a file girl to running a bustling practice in Maryland, discussing everything from navigating renovations without losing patient trust to the importance of team communication. Danielle also opens up about dealing with imposter syndrome and highlights how continuous learning and a supportive culture can really make a difference in patient care and team dynamics.

In this episode of Dental Unfiltered, hosts Matt Brown and Dr. Andrew Vallo tackle the challenges of managing new periodontal patients. They stress the importance of clear communication and education while being flexible in treatment approaches to improve patient experience and acceptance. The discussion also focuses on distinguishing periodontal therapy from regular cleanings, addressing patient anxiety, and demonstrating the value of treatments to achieve better outcomes for both patients and dental practices.

In this episode of Management Unfiltered, Zach Shelley interviews Vanessa Escobar, manager of Winter Garden Smiles in Orlando. They discuss the growth of the practice from two chairs to 15 operatories and the importance of mastering patient experience. Vanessa shares insights on building a strong team culture, training staff, and managing family dynamics, while emphasizing personal connections with patients and the need for continuous learning and networking in the dental field.