Dan Hou, Founder and Partner at Eskridge, joins us to discuss how companies can effectively integrate AI into their operations and digital products. With a career spanning Microsoft, Motorola, Huge and Amazon, Dan has spent years identifying paradigm shifts in technology. Now, at Eskridge, he helps mid-market businesses deploy AI strategies that drive real impact.

Key Takeaways:

(07:08) AI in businesses falls into two categories: internal efficiency and product innovation.

(08:51) High-impact AI use cases are those that meaningfully affect cost, revenue or productivity.

(12:48) AI use cases vary — what works for one company may not fit another.

(17:01) It’s better to start with AI now than to over-optimize later.

(20:08) AI-native workflows drive more impact than simply adding AI to existing processes.

(24:39) A chat interface often leads to poor UX due to unclear user expectations.

(29:49) AI-powered search is reshaping how users find and interact with information.

(35:27) AI model selection is becoming more specialized, with different models excelling at different tasks.

(38:02) AI governance and legal concerns remain key barriers to enterprise adoption.

(42:23) AI isn’t going away — businesses must get comfortable with it.

Resources Mentioned:

Dan Hou -

https://www.linkedin.com/in/danhou/

Eskridge | LinkedIn -

https://www.linkedin.com/company/eskridge-ai/

Eskridge | Website -

https://eskridge.co

AI For Everyone -

https://www.deeplearning.ai/courses/ai-for-everyone/

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