Creating the Perfect Company

By: Multi-View Incorporated
  • Summary

  • This series of messages is based on Multi-View Incorporated’s work with over 1,300 organizations, extracting 989 data-elements with 922 cross-calculations over 27 years on a monthly basis. And then “systematizing” the operational “Best-Known Success Patterns” of the 90th percentile. Our intent is to get beyond the “brag and the boast,” and simply share insights from our experience, without manipulation or coercion to sell anything except helpful ideas. MVI has helped create World-Class organizations with some of the highest levels of Quality and Economics ever known and measured. What is MVI in 177 Words… Perhaps no other organization has meticulously considered and cared enough about the Customer and Client experience to break down and systematize everything from phone and visit interactions to physical products to the economics. MVI is perhaps best known for “the Model™” – an ultra-modern management approach that creates a high-quality, predictable experience that renders phenomenal Economic results as a natural bi-product of almost unbelievable Quality. After working with over 1,300 organizations, MVI starts with Benchmarking to gain professional perspective and guides an organization through the Model® with its establishment of 1) Clear, 2) Impressive and 3) Sustainable Standards. Then via Extraordinary People Development, an organization with near-flawless quality is created, where it can go days, sometimes weeks, and even “thousands of interactions” without a single complaint, service failure or documentation/process error. Economic results are often 200-400% above the average or median. Through the Model™, this “system” approach to management, all areas of an organization operate as an integrated, coherent whole and not as “silos” creating a System of Mutual Reliance like those found in Nature.
    Multi-View Incorporated
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Episodes
  • Ep. 4: The Value of a Vision to Create FOCUS
    May 1 2025

    VISION!!! Often seen as “squishy” - a waste of time, especially if you’ve sat through “Vision Statement Creating” meetings. However, Vision is, in fact, one of the most VALUABLE things a person, as well as an organization, can make! Why? A great Vision can change your LIFE! Literally! It seems that Human beings need a “Bright Horizon” to look forward to! Without a Life-Giving Vision, people perish!


    In this episode, Andrew Reed dives into one of the most misunderstood — yet essential — elements of building a great organization: Vision. Far from being corporate fluff or an exercise in branding, Vision is described here as the foundational force that creates FOCUS. Without it, individuals lose direction, teams lose energy, and entire companies drift.

    Broadcasting from a mountaintop in the Awakened Forest, Andrew shares how a compelling vision transforms not only organizations, but people. It sharpens decision-making, boosts morale, and fosters the kind of culture that outperforms competitors. From startups to M&A transitions, this episode explains how Vision informs Design, Culture, Leadership Development, Compensation, and Accountability — and how to build one that actually motivates real advancement.


    Chapter Markers

    (00:00) – Intro

    (01:09) – The Power of Focus
    A compelling vision cuts through distraction and drives discipline.

    (03:32) – Vision and Human Psychology
    Why people need a horizon to avoid despair — in life and business.

    (06:55) – Visions that Break Addictions
    Stories of personal transformation through bright, motivating goals.

    (08:15) – Vision Informs the Leader
    The clearer the vision, the more it shapes who the leader must become.

    (13:13) – Courage Before Clarity
    Vision often demands risk — clarity comes only after action.

    (17:03) – The Studio That Started With a Vision
    A personal story of grief, insight, and an improbable success.

    (19:47) – Vision at Every Level of an Organization
    Departmental, site, and team-level vision matters just as much as company-wide purpose.

    (24:13) – M&A Success Depends on Vision
    Why 75% of acquisitions fail — and how vision flips that script.

    (26:50) – Culture, Empowerment & Spiritual DNA
    How MultiView’s vision-centered model transforms organizations from the inside out.

    (29:21) – Vision vs. Committees
    Committees kill clarity — vision must be owned and accountable.

    (31:52) – Building Around the Vision
    From recruiting to measurement: design backward from the outcome.

    (36:55) – Accountability & Quantification
    Vision is empty without standards, data, and meaningful consequences.

    (38:44) – Outro & Next Steps
    Encouragement to craft a vision that motivates, aligns, and delivers results.

    Song: If All the World Were Right - andrew reed & the liberation

    Album: If All the World Were Right (Trilogy II Album 1)

    Social Media Links


    www.multiviewinc.com


    https://www.youtube.com/user/mvimedia

    https://www.linkedin.com/company/mviteachers/?viewAsMember=true

    https://www.facebook.com/multiview.incorporated

    https://www.instagram.com/multi.viewinc/?hl=en

    MVI Phone #: (828) 698-5885


    Click here to view the episode transcript.

    Watch out for the next message, every Friday.

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    39 mins
  • Ep. 3: Operating as a Coherent, Integrated System of Mutual Reliance
    May 1 2025

    Operating an organization as an “integrated, coherent whole” is something most CEOs aspire to have… But it is RARELY accomplished. Not achieving this level of integration causes disfunction, waste and creates a miserable work atmosphere of frustration. It is disheartening… and, like a Natural system, like a human body, it is not healthy.


    What does it look like when a company functions like a living organism — where every department, system, and person operates in mutual support of the whole? In this dense, highly practical episode, Andrew Reed unpacks the architecture of a truly integrated organization. Drawing from Multi-View’s work with over 1,300 companies, he reveals how high-functioning organizations rely less on talent and more on system design — using compensation, standards, and culture to wire the business together like a central nervous system.

    This is a masterclass in systems thinking, focused on one foundational truth: fragmentation kills excellence. Reed explains how to build a culture where every action is aligned with purpose, financial health, and long-term quality. From compensation structures to people development and the groundbreaking Multi-View org chart, this episode lays out a blueprint for leaders serious about coherence, accountability, and lasting impact.


    Chapter Markers

    (00:00) – Intro

    (03:34) – What Nature Teaches Organizations
    Translating natural intelligence into organizational structure and interdependence.

    (04:58) – The Multi-View Model Defined
    Dynamic, behavior-based, and results-driven — how MBI redefines quality and performance.

    (08:38) – Selling Certainty, Not Just Services
    Why predictable experiences matter more than perfection.

    (12:07) – Purpose + Financial Reality = Sustainable Culture
    Why leading with meaning drives the best economic outcomes.

    (14:37) – System Over Star Talent
    The most successful companies invest in design, not heroics.

    (17:43) – Compensation as the Great Teacher
    How to wire accountability, harmony, and learning directly into pay systems.

    (23:37) – The War Against Siloing
    Disconnected departments = a sick system. Alignment is non-negotiable.

    (28:59) – Rethinking the Org Chart
    Putting clients at the top, leaders in service, and people development at the center.

    (36:08) – Objective Monitoring & Radical Transparency
    Data-driven feedback that eliminates subjectivity and transforms management.

    (40:26) – The Ten-Two Redundancy System
    A powerful cross-training model that builds flexibility and prevents fraud.

    (44:23) – Direct Accountability is Non-Negotiable
    Why success or failure always comes down to clear lines of ownership.

    Song: If All the World Were Right - andrew reed & the liberation

    Album: If All the World Were Right (Trilogy II Album 1)

    Social Media Links


    www.multiviewinc.com


    https://www.youtube.com/user/mvimedia

    https://www.linkedin.com/company/mviteachers/?viewAsMember=true

    https://www.facebook.com/multiview.incorporated

    https://www.instagram.com/multi.viewinc/?hl=en

    MVI Phone #: (828) 698-5885


    Click here to view the episode transcript.


    Show more Show less
    47 mins
  • Ep. 2: Outliers & Best-Known Success Patterns
    May 1 2025

    What separates the 90th percentile from the rest? In this episode, Andrew Reed explores what it truly means to be an Outlier — not by personality, pedigree, or raw talent, but by the consistent application of what MVI calls the “Best-Known Success Patterns.” These are not theories or trends, but proven behaviors and structures observed in elite individuals and organizations over decades of research and practice.

    Best-Know Success Pattern (BKSPs) is what MVI is about! We measure 989 data-elements, with 922 cross-calcuations from 1,000 companies on a monthly basis! Then, FOCUS on the 90th percentile to see WHO is operating at the highest levels…then we study, document and communicate this to our clients! BKSPs are always accomplished by a minority of companies statistically and by definition. They are OUTLIERS, living in the extremity of the normally distributed Bell-Curve. The practices can be radically different or subtle. However, they are NEVER popular…at least at first… So being an Outliner is a lonely place! It takes courage! But this is the PRICE of accomplishment and being a real Leader!


    This message isn’t about shortcuts — it’s about learning to recognize the "patterns" that work and aligning your life and company with them.

    Chapter Markers

    (00:00) – Intro

    (01:09) – What Is an Outlier?
    Why humans crave uniqueness — and how to aim beyond average.

    (02:00) – Patterns Over Randomness
    Nature doesn’t operate randomly — and neither do great companies.

    (04:06) – Pattern Recognition = Intelligence
    Learning to read the rhythms of success to make better decisions.

    (06:44) – The 3 Traits of 90th Percentile Organizations
    People development, meaning, and compensation done differently.

    (10:18) – The Bell Curve & The Will to Lead
    Why average is always crowded — and how to move to the edges.

    (12:22) – The Three Phases of Innovation
    Ridicule. Contempt. Acceptance. Why most best practices get rejected before embraced.

    (17:34) – Why We Resist What Works
    Unfamiliarity, fear, energy, and the ego — the enemies of adoption.

    (21:15) – Success Isn’t Permanent
    Even great systems erode without constant reinforcement and clarity of purpose.

    (24:56) – MVI Magic Services & Practical Accountability
    How Multi-View helps embed best practices into organizational DNA.

    Song: If All the World Were Right - andrew reed & the liberation

    Album: If All the World Were Right (Trilogy II Album 1)

    Social Media Links


    www.multiviewinc.com


    https://www.youtube.com/user/mvimedia

    https://www.linkedin.com/company/mviteachers/?viewAsMember=true

    https://www.facebook.com/multiview.incorporated

    https://www.instagram.com/multi.viewinc/?hl=en


    MVI Phone #: (828) 698-5885

    Click here to view the episode transcript.


    Show more Show less
    27 mins
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