Champagne, Change, and the CPO's Playbook: Amy Amy Mosher and Celia Fleischaker on HR’s Real AI Shift Podcast By cover art

Champagne, Change, and the CPO's Playbook: Amy Amy Mosher and Celia Fleischaker on HR’s Real AI Shift

Champagne, Change, and the CPO's Playbook: Amy Amy Mosher and Celia Fleischaker on HR’s Real AI Shift

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 Live from isolved Connect in Charlotte, William Tincup and Ryan Leary finally catch up with Amy Mosher (Chief People Officer) and Celia Fleischaker (Chief Marketing Officer) after a few tech hurdles and plenty of banter. This conversation blends HR leadership with real-time transformation, as Amy and Celia break down what HR teams are actually dealing with—beyond the buzzwords. They dive into the results from isolved’s latest HR Leaders Report, exposing the real tensions between employer priorities and employee well-being, and why HR now has to do more with less—again. Amy brings the CPO perspective: where AI isn't a looming threat but a practical tool to give time back to people. Celia adds insight on how adoption is happening—not everywhere, but in the right places—and why optimization isn’t about buying more software, but using it better. The episode closes with personal reflections on “People Heroes,” a term that becomes more than just branding—framing HR as mission-driven professionals navigating change, empathy, and impact. Timestamps: 00:00 — Live from Charlotte: chaos, chemistry, and pink champagne 02:12 — Keynote preview: HR Leader Report, product solutions, and real-world application 04:46 — Why live feedback loops between customers and product matter 06:19 — The HR pendulum: shifting power back to the employer 07:13 — AI trust is rising, but clarity still determines adoption 08:47 — Amy on what AI is—and isn’t—replacing in HR 09:52 — Understanding leads to acceptance: the human side of HR tech 12:00 — Pandemic reflections and the return of real empathy in business 13:34 — Are HR teams actually adopting new tech? Where, how, and why 14:50 — Optimization over expansion: using what you already have 17:01 — Amy defines People Heroes: HR on a mission to change the world 17:42 — Celia’s take: empathy, selflessness, and life-stage impact through HR 18:32 — Tearjerker warning and the last laugh with two of isolved’s best This episode was recorded live at isolved Connect on the UNC Charlotte campus. The Heroes of HR podcast is a limited series sponsored by isolved. isolved is an HCM platform that modernizes HR, benefits, and payroll across Healthcare, Hospitality, Manufacturing, and more. Learn more about isolved: https://www.isolvedhcm.com/ Connect with Us: William Tincup LinkedIn: https://www.linkedin.com/in/tincup/ Ryan Leary LinkedIn: https://www.linkedin.com/in/ryanleary/ Connect with us on social: Site: http://www.wrkdefined.com TikTok: https://www.tiktok.com/@wrkdefined LinkedIn: https://www.linkedin.com/company/wrkdefined Facebook: https://www.facebook.com/WRKdefined/ Twitter (X): https://twitter.com/WRKdefined Substack: https://wrkdefined.substack.com/ Powered by the WRKdefined Podcast Network.
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