Overview

In this episode, we dive into the five minute sales habit that doubled our service tickets—one simple daily practice that helps home service teams shift from just taking orders to becoming trusted advisors.

Discussions

1. The power of a daily game plan: how five minutes of prep can transform every service call.
2. Turning technicians into trusted advisors through quick, consistent role play.
3. Using service MVP recognition to reinforce habits and build a culture of serving well.

Small habits create big impact—start tomorrow by asking your team to spend just five minutes reviewing their calls. Keep it simple, keep it consistent, and watch how it changes your business. Thanks for tuning in, and remember: you don’t need to overhaul everything—just start with five minutes and make it count!

Keep leading with impact—and I’ll see you next time.

Free Coaching Call:
Looking to dive deeper into your leadership journey? Schedule a free 30-minute coaching session with me at https://link.builtforthetrades.com/widget/booking/qetDwdbwknifZZLUGwwp

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Overview

What if I told you your team isn’t asking for more pay or better perks—but for something deeper? Today, we’re diving into the unsaid needs that every plumbing leader should be aware of, and how meeting those needs will make your team more loyal, motivated, and productive. Let's unpack the true desires of your team and how to provide them—without them ever having to ask.

Discussions

1. Clarity in Expectations – Your team craves direction and defined goals so they know exactly what success looks like.

   
   

2. Trust and Autonomy – Empowering your team to make decisions builds ownership, confidence, and motivation.

   
   

3. Opportunities for Growth – Investing in your team’s development shows you believe in their long-term potential.

Your team’s not just clocking in—they’re looking for leadership that brings clarity, trust, and growth. When you meet those silent needs, you won’t just lead better—you’ll build a team that’s more loyal, engaged, and driven to succeed. So this week, take action: clarify your expectations, extend trust, and create space for growth. Because at the end of the day, your team’s success is a direct reflection of your leadership. Let’s make it count.

If this episode helped you, like, subscribe, and share it with another trades leader who’s ready to level up their leadership.

Keep leading with impact—and I’ll see you next time.

Free Coaching Call:
Looking to dive deeper into your leadership journey? Schedule a free 30-minute coaching session with me at https://link.builtforthetrades.com/widget/booking/qetDwdbwknifZZLUGwwp

👉 Subscribe for more leadership and business tips!
https://bit.ly/3Zrbu4L

Overview

Welcome back to Built for the Trades! Today, we’re diving into three simple but powerful conversations every plumbing leader should have with their team this week. These aren't just nice-to-have check-ins—they’re essential tools for building trust, improving performance, and setting your business up for long-term growth.

Discussions

1. "How are you feeling about your role?" – Use this check-in to gauge morale, spot burnout early, and show your team that their voice matters.
2. "Where do you want to grow?" – Learn your team’s personal and professional goals so you can align their development with business needs.
3. "How can we work together to improve?" – Encourage collaboration and empower your team to be part of the solution, not just the execution.

These questions might seem simple, but when asked with intention, they open doors to stronger relationships, better communication, and a healthier business culture.

When you build your leadership around open, intentional conversations, you don’t just grow a business—you grow people.
Special thanks to Project to Payment for sponsoring today’s episode. If you're tired of chasing payments and want to take control of your cash flow, make sure to check them out using the link in the description.

If this episode helped you, like, subscribe, and share it with another trades leader who’s ready to level up their leadership.

Keep leading with impact—and I’ll see you next time.

Free Coaching Call:
Looking to dive deeper into your leadership journey? Schedule a free 30-minute coaching session with me at https://link.builtforthetrades.com/widget/booking/qetDwdbwknifZZLUGwwp

👉 Subscribe for more leadership and business tips!
https://bit.ly/3Zrbu4L