• Bonus: Real-World Emotional Intelligence Strategies for Healthcare Pros (The Tools They Don’t Teach You in School)

  • Mar 22 2025
  • Length: 5 mins
  • Podcast

Bonus: Real-World Emotional Intelligence Strategies for Healthcare Pros (The Tools They Don’t Teach You in School)

Listen for free

View show details

  • Summary

  • In this powerful bonus episode, our founder Lisa Manzo shares the real-world emotional intelligence tools she wishes someone had taught her early in her healthcare career. These aren’t theoretical concepts—these are practical, in-the-moment strategies for staying grounded, present, and emotionally resilient in fast-paced clinical settings.

    Whether you're walking into a patient room, facing a tough shift, or decompressing at the end of the day, you'll learn:
    ✔ How to use 30-second emotional resets between patients
    ✔ A simple "doorway ritual" to avoid emotional spillover
    ✔ The mindset shift that de-escalates difficult patients and families
    ✔ Daily intention-setting and end-of-shift rituals to protect your energy

    🎙 This bonus wraps up the Emotional Intelligence in Healthcare mini-series—brought to you by The Phoenix Mind.

    🔹 Claim your FREE Emotional Intelligence Certification & take your growth even further:
    📌 ThePhoenixMind.com
    📌 Learn more about Lisa Manzo → LisaManzo.us

    🚀 Listen now & get the tools they never taught you in school—but you use every shift.
    Show more Show less
Show more Show less
adbl_web_global_use_to_activate_webcro768_stickypopup

What listeners say about Bonus: Real-World Emotional Intelligence Strategies for Healthcare Pros (The Tools They Don’t Teach You in School)

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available