In this throwback episode, I chat with Jason Ogle from the User Defenders Podcast about something we don’t talk about enough: self-care for UX designers. We explore how taking care of ourselves is essential to be truly empathetic.

Could self-care be the most overlooked tool in a UX designer’s toolkit?

How can we expect to fill our users’ cups if our own is empty? What if taking care of yourself is the most user-centric design choice you can make?

This week, I got a chance to talk with with Jason Ogle of the famed User Defenders Podcast. We peel back the layers of UX design to discuss a foundational aspect that’s often neglected: the designer’s self-care. Jason shares his insights on how self-care is intrinsically linked to our capacity to care for and understand our users. He makes a compelling case for why designers must prioritize their well-being to truly excel in their work.

We discuss the inherently altruistic nature of design and how this high calling to solve problems for others begins with solving our own problem of neglecting self-care. He highlighted the simple yet powerful concept: “We can’t fill someone else’s cup if our cup is empty,” emphasizing the need for designers to ensure they’re mentally and physically prepared to tackle the challenges of UX design.

We also touched on the critical mind-body connection and how physical well-being directly impacts our creative and empathetic abilities. Jason shared personal strategies for making time for self-care, including the importance of sleep and how it significantly influences the following day’s mood, energy levels, and productivity.

Jason’s approach to saying “no” and the freedom it brings to focus on what truly matters served as a powerful lesson in setting boundaries for personal and professional growth.

Topics:
• 15:31 – Design is a very altruistic thing
• 20:06 – We can’t fill someone else’s cup if our cup is empty
• 25:45 – There is a mind-body connection
• 30:10 – Sleep influences the next day
• 33:23 – ways Jason has found to make time for himself
• 40:38 – Getting to the point where we can say “no”
• 49:23 – How do we go to bed at a certain time?
• 54:49 – Good habits are sacrificing now for benefits later

Helpful Links:
• Connect with Jason on LinkedIn
• jasonogle.com
• Watch Jason on YouTube
• User Defenders Podcast

What’s stopping your work from shipping? It’s probably not the design itself. This week, I chat with Guy Segal about the soft skills that make the biggest difference—giving feedback, earning trust, and aligning with your team when things get tough.

What if the biggest reason your designs aren’t making it to production has nothing to do with design?

You know your work is solid. You’ve put in the hours, iterated on the flow, and covered every edge case. But when it comes time to hand it off or get sign-off, something breaks. It stalls, gets picked apart, or falls flat. Sound familiar?

In this episode, I sit down with Guy Segal—design leader and host of Design Downtime—to talk about why “soft skills” are the hardest part of UX, and how improving them can be the difference between your designs shipping or collecting dust. We cover how to give better feedback, how to handle misalignment without blowing things up, and what it actually means to be someone your team wants to work with.

This conversation is a must-listen if you’ve ever felt like good design work wasn’t enough. Because it isn’t. The way you show up—how you talk to people, how you build trust, how you respond to tension—is what moves the work forward.

Topics:
• 00:00 – Introduction: The Human Side of Software
• 00:37 – Welcome to Beyond UX Design
• 00:44 – Promotions and Sponsorships
• 02:31 – The Importance of Relationships in Software
• 02:57 – Interview with Guy Siegel: Building Great Relationships
• 04:09 – Challenges in Team Dynamics
• 05:26 – Empathy and Communication in Teams
• 13:00 – Feedback Framework for Better Team Collaboration
• 28:58 – Aligning Team Goals and Values
• 32:45 – Establishing Team Values and Hiring Practices
• 33:27 – Importance of One-on-Ones and Setting Expectations
• 35:06 – Empathy and Communication in Design
• 36:08 – Feedback and Continuous Improvement
• 37:09 – Challenges in Designer-Engineer Collaboration
• 38:21 – Managerial Insights and Team Dynamics
• 43:09 – Building Strong Work Relationships

Helpful Links:
• Design Downtime
• Connect with Guy on LinkedIn

—

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Understanding how power works might be the most underrated UX skill. Thomas Wilson shares ways to navigate power, bridge generational gaps, and influence decisions, even when you don’t have direct control.

Why do some designers influence major decisions while others get ignored? The answer might come down to how well you understand power.

You can’t influence what you don’t understand. In this conversation, I sit down with Thomas Wilson to discuss the invisible structures that shape what gets built, who gets heard, and why some designers consistently seem to gain traction, even without a fancy title.

We unpack what it means to navigate power inside organizations, how to build trust with people who don’t think like you, and what “pushing back” looks like when done with empathy and strategy. Thomas also challenges the notion that power is something to be avoided or rejected. Instead, he frames it as a neutral force—one you can learn to work with instead of around.

If you’ve ever felt stuck, sidelined, or frustrated by decisions that don’t make sense, this episode will help you rethink how you operate—and show you that power, used well, can actually be a designer’s ally.

Topics:

• 03:51 Understanding Power Dynamics in Organizations

• 05:44 Types of Power in Business

• 08:22 Strategies for Leveraging Power

• 19:39 Tools for Influencing and Negotiation

• 28:12 Power Mapping and Stakeholder Management

• 36:47 Influence and Interest Matrix

• 37:43 Generational Dynamics in the Workplace

• 38:57 Diversity of Thought and Communication Styles

• 41:34 Building Relationships and Trust

• 43:41 Handling Workplace Conflicts

• 48:48 Resources for Understanding Power

Helpful Links:
• Connect with Thomas on LinkedIn

—

Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.

If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.

• ⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠

• ⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠

• ⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠

• ⁠⁠⁠⁠Check out our website⁠⁠⁠⁠

• ⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠

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