#96 The ROI of customer service is dubious Podcast By  cover art

#96 The ROI of customer service is dubious

#96 The ROI of customer service is dubious

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Shauna and Amas continue the conversation and laughs while discussing Waiting for Service. 

Is the start up cost of setting up good customer service always the sticking point?

ROI of customer service

American vs British customer service

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