
When They Say No
The Definitive Guide for Handling Rejection in Sales
Failed to add items
Add to Cart failed.
Add to Wish List failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
$0.99/mo for the first 3 months

Buy for $7.76
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrated by:
-
Richard Fenton
-
Andrea Waltz
About this listen
When They Say No...then what?
Richard Fenton and Andrea Waltz have been encouraging, coaching, and teaching people to intentionally go for no to get to “yes” for over two decades. Finally, in this long-awaited follow-up to their ground-breaking first book, they examine exactly what should happen when it comes to hearing “no” in sales.
- What should you think when you get it?
- What should you say when you get it?
- What should you do when you get it?
You have a relationship with the word “no” and with this book, you can make that relationship stronger, working for you, not against you.
The other good news: the book is short enough to be listened to in one sitting!
Four Parts:
Part One: The Power of “No”
How is getting “no” a model for achieving success?
Part Two: When They Say “No”
Forty-one practical and effective strategies for handling the no both internally–what you should think and say to yourself–and externally–what you should say and do next with the customer.
Examples include: Listen, Don’t Take It Personally, Don’t Be Desperate, It Might Be a Good Time to Quit, It Might Be a Blessing, You Shouldn’t Be Surprised, You Should Be Surprised, See It as a Gift, Accept It, and more!
Sales managers: This section is ideal for leaders to pick out one or two concepts to use for Monday morning sales huddles or monthly sales meetings.
Part Three: When They Say “Yes”
A few of our best (often overlooked) ways you must stretch your “asking muscle” to be most effective and maximize the yes.
Part Four: Parting NOtivation
A couple of our favorite stories to give listeners the clarity and courage they need to turn no from an obstacle into an asset in their career.
Isn’t it time that you stopped letting no stop you? Get the mindsets and strategies to stay positive, keep going, and find a yes, when they say no.
Scroll up and grab your copy today!
©2023 Richard Fenton (P)2023 Richard FentonListeners also enjoyed...
-
Go for No!
- Yes Is the Destination, No Is How You Get There
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton
- Length: 1 hr and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a world inundated with sales books on getting to yes, this audiobook recommends just the opposite, focusing on how increasing your failure rate can greatly accelerate your movement toward ultimate success. Go for No! chronicles four days in the life of fictional character Eric Bratton, a call-reluctant copier salesman who wakes up one morning to find himself in a strange house with no idea of how he got there.
-
-
love the lesson to be learned
- By Elexus on 05-29-15
By: Richard Fenton, and others
-
Go for No! for Network Marketing
- By: Richard Fenton, Andrea Waltz, Ray Higdon
- Narrated by: Richard Fenton, Andrea Waltz, Ray Higdon, and others
- Length: 3 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Fenton and Waltz, authors of the best-selling book, Go for No! and Ray Higdon, founder of one of the fastest growing network marketing training companies today, have teamed up to create the perfect companion to the original Go for No! book. This book takes a journey through go for no philosophies and strategies and expands them into greater detail while applying Ray Higdon's expertise on each subject.
-
-
About Time!
- By Brandon C. on 11-13-17
By: Richard Fenton, and others
-
The Fear Factory
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton, Andrea Waltz
- Length: 1 hr and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
It's a rainy Seattle morning and account executive Steven Traynor is on his way to the most important business meeting of his life. But as the elevator ascends toward the client's office on the 14th floor of the Fearn Tower office building, Steven's life is about to change forever.
-
-
Not one of their better works
- By Rfinnshw on 11-02-20
By: Richard Fenton, and others
-
How I Raised Myself from Failure to Success in Selling
- By: Frank Bettger
- Narrated by: Arthur Morey
- Length: 6 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Frank Bettger was 29, he was a failed insurance salesman. By the time he was 40, he owned a country estate and could have retired. What are the selling secrets that turned Bettger's life around from defeat to unparalleled success and fame as one of the highest-paid salesmen in America? The answer is inside How I Raised Myself from Failure to Success in Selling. Bettger reveals his personal experiences and explains the foolproof principles that he developed and perfected.
-
-
A True Classic
- By Kindle Customer on 12-30-16
By: Frank Bettger
-
Selling in a Crisis
- 55 Ways to Stay Motivated and Increase Sales in Volatile Times
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 3 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Selling in a Crisis, the world's most sought-after sales trainer Jeb Blount delivers an essential blueprint for staying motivated, keeping your pipeline full, increasing sales, retaining your customers, and advancing your career in times of uncertainty and change. In his classic, no-nonsense style, Jeb gives you fifty-five easy to consume tips, techniques, and tactics that are time-tested and proven to help you stay on top when everything and everyone else is down.
-
-
Great Read!
- By Anonymous User on 11-09-22
By: Jeb Blount
-
$100M Leads
- How to Get Strangers to Want to Buy Your Stuff
- By: Alex Hormozi
- Narrated by: Alex Hormozi
- Length: 6 hrs
- Unabridged
-
Overall
-
Performance
-
Story
This audiobook contains the playbooks that took me from sleeping on my gym floor to owning a portfolio of companies that generate $200,000,000 per year in under a decade. Wanna know the biggest difference between those two time periods? How many leads I was getting.
-
-
Better than $100M Offers, But Read Both in Order
- By Jonathan and Hannah on 09-13-23
By: Alex Hormozi
-
Go for No!
- Yes Is the Destination, No Is How You Get There
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton
- Length: 1 hr and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a world inundated with sales books on getting to yes, this audiobook recommends just the opposite, focusing on how increasing your failure rate can greatly accelerate your movement toward ultimate success. Go for No! chronicles four days in the life of fictional character Eric Bratton, a call-reluctant copier salesman who wakes up one morning to find himself in a strange house with no idea of how he got there.
-
-
love the lesson to be learned
- By Elexus on 05-29-15
By: Richard Fenton, and others
-
Go for No! for Network Marketing
- By: Richard Fenton, Andrea Waltz, Ray Higdon
- Narrated by: Richard Fenton, Andrea Waltz, Ray Higdon, and others
- Length: 3 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Fenton and Waltz, authors of the best-selling book, Go for No! and Ray Higdon, founder of one of the fastest growing network marketing training companies today, have teamed up to create the perfect companion to the original Go for No! book. This book takes a journey through go for no philosophies and strategies and expands them into greater detail while applying Ray Higdon's expertise on each subject.
-
-
About Time!
- By Brandon C. on 11-13-17
By: Richard Fenton, and others
-
The Fear Factory
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton, Andrea Waltz
- Length: 1 hr and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
It's a rainy Seattle morning and account executive Steven Traynor is on his way to the most important business meeting of his life. But as the elevator ascends toward the client's office on the 14th floor of the Fearn Tower office building, Steven's life is about to change forever.
-
-
Not one of their better works
- By Rfinnshw on 11-02-20
By: Richard Fenton, and others
-
How I Raised Myself from Failure to Success in Selling
- By: Frank Bettger
- Narrated by: Arthur Morey
- Length: 6 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
When Frank Bettger was 29, he was a failed insurance salesman. By the time he was 40, he owned a country estate and could have retired. What are the selling secrets that turned Bettger's life around from defeat to unparalleled success and fame as one of the highest-paid salesmen in America? The answer is inside How I Raised Myself from Failure to Success in Selling. Bettger reveals his personal experiences and explains the foolproof principles that he developed and perfected.
-
-
A True Classic
- By Kindle Customer on 12-30-16
By: Frank Bettger
-
Selling in a Crisis
- 55 Ways to Stay Motivated and Increase Sales in Volatile Times
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 3 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Selling in a Crisis, the world's most sought-after sales trainer Jeb Blount delivers an essential blueprint for staying motivated, keeping your pipeline full, increasing sales, retaining your customers, and advancing your career in times of uncertainty and change. In his classic, no-nonsense style, Jeb gives you fifty-five easy to consume tips, techniques, and tactics that are time-tested and proven to help you stay on top when everything and everyone else is down.
-
-
Great Read!
- By Anonymous User on 11-09-22
By: Jeb Blount
-
$100M Leads
- How to Get Strangers to Want to Buy Your Stuff
- By: Alex Hormozi
- Narrated by: Alex Hormozi
- Length: 6 hrs
- Unabridged
-
Overall
-
Performance
-
Story
This audiobook contains the playbooks that took me from sleeping on my gym floor to owning a portfolio of companies that generate $200,000,000 per year in under a decade. Wanna know the biggest difference between those two time periods? How many leads I was getting.
-
-
Better than $100M Offers, But Read Both in Order
- By Jonathan and Hannah on 09-13-23
By: Alex Hormozi
-
Exactly What to Say
- The Magic Words for Influence and Impact
- By: Phil M. Jones
- Narrated by: Phil M. Jones
- Length: 1 hr and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
-
-
Handful of Good Scripts
- By A. Yoshida on 05-28-18
By: Phil M. Jones
-
10x Is Easier than 2x
- How World-Class Entrepreneurs Achieve More by Doing Less
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 9 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Dan Sullivan, the world's leading coach for highly successful entrepreneurs, wants you to know that achieving 10X growth is exponentially easier than striving for 2X growth. Most find this idea confusing at first because simply imagining 10X growth causes them to think they need to do 10X more work to achieve it. However, being a 10X entrepreneur is nothing like what most people think.
-
-
Best Book of the year for me!!!
- By Trenton on 05-15-23
By: Dan Sullivan, and others
-
The 16 Undeniable Laws of Communication
- Apply Them and Make the Most of Your Message
- By: John Maxwell
- Narrated by: John Maxwell
- Length: 8 hrs and 57 mins
- Unabridged
-
Overall
-
Performance
-
Story
John C. Maxwell has been a public speaker and motivational teacher for more than fifty years. He is one of only eight people on the planet who have been awarded Toastmaster’s Golden Gavel and been inducted into the National Speakers' Association Hall of Fame. In The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message, he shares everything he’s learned from a lifetime of communication.
-
-
Another Maxwell classic!
- By Gibril S. Mansaray on 05-08-23
By: John Maxwell
-
The Power of One More
- The Ultimate Guide to Happiness and Success
- By: Ed Mylett
- Narrated by: Ed Mylett
- Length: 5 hrs and 19 mins
- Unabridged
-
Overall
-
Performance
-
Story
In The Power of One More, renowned keynote speaker and performance expert Ed Mylett draws on thirty years of experience as an entrepreneur and coach to top athletes, entertainers, and business executives to reveal powerful strategies to help you live an extraordinary "one more" life.
-
-
If you love cliches....
- By John H on 08-30-22
By: Ed Mylett
-
Objections
- The Ultimate Guide for Mastering the Art and Science of Getting past No
- By: Jeb Blount, Mark Hunter - foreword by
- Narrated by: Jeb Blount
- Length: 5 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Every salesperson must endure many NOs in order to get to YES. Objections don't care or consider: who you are, what you sell, how you sell, or if you are new to sales or a veteran. For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Objections is a comprehensive and contemporary guide that engages your heart and mind.
-
-
A Chapter In Fanatical Prospecting
- By Tshepo on 05-22-20
By: Jeb Blount, and others
-
Do It! Selling
- 77 Instant-Action Ideas to Land Better Clients, Bigger Deals, and Higher Fees
- By: David Newman
- Narrated by: David Newman
- Length: 5 hrs and 30 mins
- Unabridged
-
Overall
-
Performance
-
Story
You’re already working hard, but there’s too much to do, never enough time, and sometimes you’re not even sure where to begin when it comes to getting in front of the right prospects. You want to sell smarter to today’s buyers, who value empathy, relevance, and intimacy over sales pitches, sales hype, and sales nonsense.
-
-
Totally Awesome!!!
- By P Scott Rayburn on 05-17-23
By: David Newman
-
What's in It for Them?
- By: Joe Polish
- Narrated by: Joe Polish
- Length: 6 hrs and 6 mins
- Unabridged
-
Overall
-
Performance
-
Story
There's no shortage of networking and entrepreneurship advice in books and on social media in today's world-but it's harder than ever to know what's authentic. To make matters worse, taking the wrong advice can result in superficial connections, transactional relationships, and unsatisfying interactions with others without any real rapport. Fortunately, as entrepreneur and marketer extraordinaire Joe Polish has discovered, there's a simple (though sometimes not easy) way out that begins with one question: "What's in it for them?"
-
-
Classic example of an expert who can't teach
- By S.A. on 02-02-23
By: Joe Polish
-
The Gap and the Gain
- The High Achievers' Guide to Happiness, Confidence, and Success
- By: Dan Sullivan, Dr. Benjamin Hardy
- Narrated by: Dan Sullivan, Dr. Benjamin Hardy
- Length: 5 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
As he did in Who Not How, Dr. Benjamin Hardy shares one of Dan Sullivan's simple yet profound teachings that until now has been known only to his Strategic Coach clients: unsuccessful people focus on "The Gap", but successful people focus on "The Gain".
-
-
Are these reviewers serious?
- By Jake Adams on 07-27-22
By: Dan Sullivan, and others
-
Questions That Sell
- The Powerful Process for Discovering What Your Customer Really Wants, Second Edition
- By: Paul Cherry
- Narrated by: Patrick Lawlor
- Length: 8 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price - and increase your success rate as a result.
-
-
Interesting for a novice
- By GH on 01-22-18
By: Paul Cherry
-
Tax-Free Income for Life
- A Step-by-Step Plan for a Secure Retirement
- By: David McKnight
- Narrated by: Marc Cashman
- Length: 3 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
American retirees face a looming crisis. We are living longer than ever before, and most experts predict a dramatic rise in tax rates within the next 10 years. The hard truth is that no matter how much you save, you are likely to outlive your money or watch it be taxed into oblivion. But when traditional retirement distribution strategies won't provide sufficient income in the face of higher taxes, what can you do?
-
-
Financial Education
- By Flyboy91 on 12-12-20
By: David McKnight
-
Sell or Be Sold: How to Get Your Way in Business and in Life
- By: Grant Cardone
- Narrated by: Grant Cardone
- Length: 11 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether it's selling your company's product in the boardroom or selling yourself on eating healthy, everything in life can and should be treated as a sale. And as sales expert Grant Cardone explains, knowing the principles of selling is a prerequisite for success of any kind. In Sell or Be Sold, Cardone breaks down the techniques and approaches necessary to master the art of selling in any avenue.
-
-
Don't call about "The Book" Grant Mentions
- By Steve H on 11-21-14
By: Grant Cardone
-
How to Close Every Sale
- By: Joe Girard, Robert L. Shook
- Narrated by: Richard M. Davidson
- Length: 7 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
Every salesperson knows that closing is the moment of truth. But closing isn't something that happens only at the end of your presentation. Joe Girard shows you how to set yourself up for success from the beginning and prepares you to deal with your biggest obstacles. Find out why people who give you the most initial resistance will become some of your best prospects. Learn how to avoid buyer's procrastination and create a sense of urgency. And discover why the sale really begins after the sale.
-
-
Best. Narrator. Ever
- By Not on My Watch on 01-24-25
By: Joe Girard, and others
People who viewed this also viewed...
-
Go for No!
- Yes Is the Destination, No Is How You Get There
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton
- Length: 1 hr and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a world inundated with sales books on getting to yes, this audiobook recommends just the opposite, focusing on how increasing your failure rate can greatly accelerate your movement toward ultimate success. Go for No! chronicles four days in the life of fictional character Eric Bratton, a call-reluctant copier salesman who wakes up one morning to find himself in a strange house with no idea of how he got there.
-
-
love the lesson to be learned
- By Elexus on 05-29-15
By: Richard Fenton, and others
-
Rejection Proof
- How I Beat Fear and Became Invincible Through 100 Days of Rejection
- By: Jia Jiang
- Narrated by: Jia Jiang
- Length: 5 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
Jia Jiang came to the United States with the dream of being the next Bill Gates. But despite early success in the corporate world, his first attempt to pursue his entrepreneurial dream ended in rejection. Jia was crushed, and spiraled into a period of deep self doubt. But he realized that his fear of rejection was a bigger obstacle than any single rejection would ever be, and he needed to find a way to cope with being told no without letting it destroy him.
-
-
Everybody should read this book!
- By Alex Hell on 01-08-25
By: Jia Jiang
-
The Fear Factory
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton, Andrea Waltz
- Length: 1 hr and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
It's a rainy Seattle morning and account executive Steven Traynor is on his way to the most important business meeting of his life. But as the elevator ascends toward the client's office on the 14th floor of the Fearn Tower office building, Steven's life is about to change forever.
-
-
Not one of their better works
- By Rfinnshw on 11-02-20
By: Richard Fenton, and others
-
Million Dollar Year
- By: Richard Fenton, Andrea Waltz
- Narrated by: Andrea Waltz, Richard Fenton
- Length: 1 hr and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
Peter Caswell is a fictional character in an all-too-real situation. He has just received the news that his days are numbered. Of course for each of us, our days are numbered - but we don t know the number. Peter does. His number is 365, give or take a few. And he's decided to make the most of them for the future security of his family. This is how he finds himself on a cruise ship with some of the most successful multilevel marketers in the world.
-
-
Phenomenal Story
- By Amazon Customer on 11-25-22
By: Richard Fenton, and others
-
Go for No! for Network Marketing
- By: Richard Fenton, Andrea Waltz, Ray Higdon
- Narrated by: Richard Fenton, Andrea Waltz, Ray Higdon, and others
- Length: 3 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Fenton and Waltz, authors of the best-selling book, Go for No! and Ray Higdon, founder of one of the fastest growing network marketing training companies today, have teamed up to create the perfect companion to the original Go for No! book. This book takes a journey through go for no philosophies and strategies and expands them into greater detail while applying Ray Higdon's expertise on each subject.
-
-
About Time!
- By Brandon C. on 11-13-17
By: Richard Fenton, and others
-
Objections
- The Ultimate Guide for Mastering the Art and Science of Getting past No
- By: Jeb Blount, Mark Hunter - foreword by
- Narrated by: Jeb Blount
- Length: 5 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Every salesperson must endure many NOs in order to get to YES. Objections don't care or consider: who you are, what you sell, how you sell, or if you are new to sales or a veteran. For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Objections is a comprehensive and contemporary guide that engages your heart and mind.
-
-
A Chapter In Fanatical Prospecting
- By Tshepo on 05-22-20
By: Jeb Blount, and others
-
Go for No!
- Yes Is the Destination, No Is How You Get There
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton
- Length: 1 hr and 33 mins
- Unabridged
-
Overall
-
Performance
-
Story
In a world inundated with sales books on getting to yes, this audiobook recommends just the opposite, focusing on how increasing your failure rate can greatly accelerate your movement toward ultimate success. Go for No! chronicles four days in the life of fictional character Eric Bratton, a call-reluctant copier salesman who wakes up one morning to find himself in a strange house with no idea of how he got there.
-
-
love the lesson to be learned
- By Elexus on 05-29-15
By: Richard Fenton, and others
-
Rejection Proof
- How I Beat Fear and Became Invincible Through 100 Days of Rejection
- By: Jia Jiang
- Narrated by: Jia Jiang
- Length: 5 hrs and 55 mins
- Unabridged
-
Overall
-
Performance
-
Story
Jia Jiang came to the United States with the dream of being the next Bill Gates. But despite early success in the corporate world, his first attempt to pursue his entrepreneurial dream ended in rejection. Jia was crushed, and spiraled into a period of deep self doubt. But he realized that his fear of rejection was a bigger obstacle than any single rejection would ever be, and he needed to find a way to cope with being told no without letting it destroy him.
-
-
Everybody should read this book!
- By Alex Hell on 01-08-25
By: Jia Jiang
-
The Fear Factory
- By: Richard Fenton, Andrea Waltz
- Narrated by: Richard Fenton, Andrea Waltz
- Length: 1 hr and 50 mins
- Unabridged
-
Overall
-
Performance
-
Story
It's a rainy Seattle morning and account executive Steven Traynor is on his way to the most important business meeting of his life. But as the elevator ascends toward the client's office on the 14th floor of the Fearn Tower office building, Steven's life is about to change forever.
-
-
Not one of their better works
- By Rfinnshw on 11-02-20
By: Richard Fenton, and others
-
Million Dollar Year
- By: Richard Fenton, Andrea Waltz
- Narrated by: Andrea Waltz, Richard Fenton
- Length: 1 hr and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
Peter Caswell is a fictional character in an all-too-real situation. He has just received the news that his days are numbered. Of course for each of us, our days are numbered - but we don t know the number. Peter does. His number is 365, give or take a few. And he's decided to make the most of them for the future security of his family. This is how he finds himself on a cruise ship with some of the most successful multilevel marketers in the world.
-
-
Phenomenal Story
- By Amazon Customer on 11-25-22
By: Richard Fenton, and others
-
Go for No! for Network Marketing
- By: Richard Fenton, Andrea Waltz, Ray Higdon
- Narrated by: Richard Fenton, Andrea Waltz, Ray Higdon, and others
- Length: 3 hrs
- Unabridged
-
Overall
-
Performance
-
Story
Fenton and Waltz, authors of the best-selling book, Go for No! and Ray Higdon, founder of one of the fastest growing network marketing training companies today, have teamed up to create the perfect companion to the original Go for No! book. This book takes a journey through go for no philosophies and strategies and expands them into greater detail while applying Ray Higdon's expertise on each subject.
-
-
About Time!
- By Brandon C. on 11-13-17
By: Richard Fenton, and others
-
Objections
- The Ultimate Guide for Mastering the Art and Science of Getting past No
- By: Jeb Blount, Mark Hunter - foreword by
- Narrated by: Jeb Blount
- Length: 5 hrs and 53 mins
- Unabridged
-
Overall
-
Performance
-
Story
Every salesperson must endure many NOs in order to get to YES. Objections don't care or consider: who you are, what you sell, how you sell, or if you are new to sales or a veteran. For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Objections is a comprehensive and contemporary guide that engages your heart and mind.
-
-
A Chapter In Fanatical Prospecting
- By Tshepo on 05-22-20
By: Jeb Blount, and others
-
Start with No
- The Negotiating Tools that the Pros Don't Want You to Know
- By: Jim Camp
- Narrated by: Robert Jordan
- Length: 7 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.
-
-
Thanks Chris Voss!
- By Dennis Hettema on 10-03-20
By: Jim Camp
-
Follow Up and Close the Sale
- Make Easy (and Effective) Follow-Up Your Winning Habit
- By: Jeff Shore
- Narrated by: Jeff Shore
- Length: 4 hrs and 58 mins
- Unabridged
-
Overall
-
Performance
-
Story
Companies have invested thousands and even millions of dollars in CRM technology over the past decade, but frontline salespeople and sales executives alike are still groping for solutions. The problem of drift - a common phenomenon in which a prospect simply forgets about the product offering and goes dark - is persistent and rampant. Technology doesn't change behavior on its own. Behavior is changed by adopting better habits. The fact is, 44 percent of salespeople give up after one follow-up attempt. That sad reality presents a genuine opportunity.
-
-
Good tips
- By Andi. L. N. on 10-29-24
By: Jeff Shore
-
Selling in a Crisis
- 55 Ways to Stay Motivated and Increase Sales in Volatile Times
- By: Jeb Blount
- Narrated by: Jeb Blount
- Length: 3 hrs and 7 mins
- Unabridged
-
Overall
-
Performance
-
Story
In Selling in a Crisis, the world's most sought-after sales trainer Jeb Blount delivers an essential blueprint for staying motivated, keeping your pipeline full, increasing sales, retaining your customers, and advancing your career in times of uncertainty and change. In his classic, no-nonsense style, Jeb gives you fifty-five easy to consume tips, techniques, and tactics that are time-tested and proven to help you stay on top when everything and everyone else is down.
-
-
Great Read!
- By Anonymous User on 11-09-22
By: Jeb Blount
-
Gap Selling: Getting the Customer to Yes
- How Problem-Centric Selling Increases Sales by Changing Everything You Know About Relationships, Overcoming Objections, Closing and Price
- By: Keenan
- Narrated by: Keenan
- Length: 5 hrs and 47 mins
- Unabridged
-
Overall
-
Performance
-
Story
People don't buy from people they like. No! Your buyer doesn't care about you or your product or service. It's not your job to overcome objections, it's your buyer's. Closing isn't a skill of good salespeople; it's the skill of weak salespeople. Price isn't the main reason salespeople lose the sale. Gap Selling shreds traditional and closely held sales beliefs that have been hurting salespeople for decades. For years, salespeople have embraced a myriad of sales tactics and belief systems that have unknowingly created many of the issues they have been trying to avoid.
-
-
SPIN selling with more EQ mixed in
- By Amazon Customer on 09-28-19
By: Keenan
-
High-Profit Prospecting
- Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results
- By: Mark Hunter CSP
- Narrated by: Sean Pratt
- Length: 6 hrs and 10 mins
- Unabridged
-
Overall
-
Performance
-
Story
As a salesperson, your pipeline is the key to your success. No matter what changes, that remains the same. Top producers prospect - and they do it all the time. "But how?" you ask, "In the age of the Internet, isn't cold-calling dead?" Now, in his new audiobook, sales expert Mark Hunter shatters costly prospecting myths and eliminates confusion about what works today.
-
-
recycles a lot of common info
- By roland on 04-18-17
By: Mark Hunter CSP
-
Cold Calling Sucks (and That's Why It Works)
- A Step-by-Step Guide to Calling Strangers in Sales
- By: Armand Farrokh, Nick Cegelski
- Narrated by: Armand Farrokh, Nick Cegelski
- Length: 4 hrs and 9 mins
- Unabridged
-
Overall
-
Performance
-
Story
Cold calling is painful and uncomfortable for every single salesperson on Earth. The average seller makes a couple dials, hits 6 voicemails, and gives up the moment a prospect hits them with a nasty objection. But every time you decide to pick up the phone in spite of the suck, you separate yourself from the folks who quit. That's when you get ahead on the leaderboard. Cold calling sucks. And that's why it works. While most books are a 400-page exercise in academia, we have 4 promises to make this the most actionable sales book you've ever heard of.
-
-
Do not start this book! Until you do this first…
- By Jarvis I. Marlow on 09-24-24
By: Armand Farrokh, and others
What listeners say about When They Say No
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
-
Overall
-
Performance
-
Story
- RhettR
- 07-28-23
What do you Do? When they say No.
highly recommend! fast-paced with lots of golden nuggets of truth. Make a new Habit of Going for No, you may become highly successful.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Amazon Customer
- 12-11-24
Phenomenal book
This book is great for anyone seeking to grow in any industry. Challenges and hearing the word no is how you get your way to the top.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Thomas
- 04-15-23
GO for NO! Aww What The Heck GO FOR IT ANYWAY!
I Love this most recent book from Richard Fenton and Andrea Waltz.
You will experience many distinctions and aha moments in this thought provoking story, book. There are lots of great ideas and stories to drive home the messages in this amazing book. Remember, you only need one idea. that's 5% different, and better than what you currently have and are using to create massive value for others and yourself.
Get this #audible or even the physical book because you will be happy and grateful that you did. I certainly am. I will listen to this book at least once a week, because we all need reminders even if we're hearing the message, information for the first time.
Well done Richard and Andrea. Bravo 👏👏
Thomas Anthony!
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Aaron Gresham
- 01-31-25
No is good
accepting no as an good answer and following up. listen for the signs of no and being curious.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!
-
Overall
-
Performance
-
Story
- Jon
- 07-30-24
Go for "no" and conquer your fear to become the best.
Embrace the power of "No" and conquer your fears to become unstoppable! Embrace rejection as a necessary step towards becoming the person you are meant to be.
Something went wrong. Please try again in a few minutes.
You voted on this review!
You reported this review!