Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

When he first met the man who called himself David Koresh, David Thibodeau was drumming for a rock band that was going nowhere fast. Intrigued and frustrated with a stalled music career, Thibodeau gradually became a follower and moved to the Branch Davidian compound in Waco, Texas. He remained there until April 19, 1993, when the compound was stormed and burnt to the ground after a 51-day standoff. In this book, Thibodeau explores why so many people came to believe that Koresh was divinely inspired.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

In Oklahoma City, veteran investigative journalists Andrew Gumbel and Roger G. Charles puncture the myth about what happened on that day - one that has persisted in the minds of the American public for nearly two decades. Working with unprecedented access to government documents, a voluminous correspondence with Terry Nichols, and more than 150 interviews with those immediately involved, Gumbel and Charles demonstrate how much was missed in the official investigation.

In 1993, David Koresh and a band of heavily armed evangelical Christians took on the might of the US government. A two-month siege of their compound in Waco, Texas, ended in a firefight that killed seventy-six, including twenty-five children. America is still picking up the pieces, and we still haven't heard the full story.

Bonus material! Includes an excerpt from John Douglas and Mark Olshaker’s Obsession! Discover the classic behind-the-scenes chronicle of John E. Douglas’ 25-year career in the FBI Investigative Support Unit, where he used psychological profiling to delve into the minds of the country’s most notorious serial killers and criminals - the basis for the upcoming Netflix original series.

No other event in the last fifty years is shrouded in myth like the 1993 siege of the Branch Davidians in Waco, Texas. Today, we remember this moment for the 76 people, including 20 children, who died in the fire; for its inspiration of the Oklahoma City bombing; and for the wave of anti-government militarism that followed. What we understand far less is what motivated the Davidians’ enigmatic leader, David Koresh.

In the 1950s, a young Indianapolis minister named Jim Jones preached a curious blend of the gospel and Marxism. His congregation was racially mixed, and he was a leader in the early civil rights movement. Eventually, Jones moved his church, Peoples Temple, to northern California, where he got involved in electoral politics and became a prominent Bay Area leader. But underneath the surface lurked a terrible darkness.

Timothy McVeigh wanted to start a movement. Speaking to his lawyers days after the Oklahoma City bombing, the Gulf War veteran expressed no regrets: killing 168 people was his patriotic duty. New York Times bestselling author Jeffrey Toobin traces the dramatic history and profound legacy of Timothy McVeigh, who once declared, “I believe there is an army out there, ready to rise up, even though I never found it.” But that doesn’t mean his army wasn’t there. With news-breaking reportage, Toobin details how McVeigh’s principles and tactics have flourished in the decades since his death in 2001.

In the summer of 1992, federal agents surrounded a few acres of land isolated in Ruby Ridge, Idaho, where Randy Weaver, his wife Vicki, his 14-year-old son Samuel, and his three young daughters were staying. Weaver was a former Green Beret who had come to the attention of the ATF and other federal agencies for a number of reasons, including associations with white supremacist groups and the possession of illegal shotguns.

In his audiobook, A Higher Loyalty, former FBI director James Comey shares his never-before-told experiences from some of the highest stakes situations of his career in the past two decades of American government, exploring what good, ethical leadership looks like and how it drives sound decisions. His journey provides an unprecedented entry into the corridors of powe, and a remarkable lesson in what makes an effective leader.

On July 27, 1996, a hapless former cop turned hypervigilant security guard named Richard Jewell spotted a suspicious bag in Atlanta’s Centennial Olympic Park, the town square of the 1996 Summer Games. Inside was a bomb, the largest of its kind in FBI and ATF history. Minutes later, the bomb remotely detonated by the attacker amid a crowd of 50,000 people. But thanks to Jewell, it only killed two and wounded 111, not the hundreds who authorities estimated could have otherwise died. With the eyes of the world on Atlanta, the games continued.

How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to each other that isn't true? While tackling these questions, Malcolm Gladwell was not solely writing a book for the page. He was also producing for the ear. In the audiobook version of Talking to Strangers, you’ll hear the voices of people he interviewed - scientists, criminologists, military psychologists.

Colombian drug lord Pablo Escobar’s brutal Medellín Cartel was responsible for trafficking tons of cocaine to North America and Europe in the 1980s and ’90s. The nation became a warzone as his sicarios mercilessly murdered thousands of people - competitors, police, and civilians - to ensure he remained Colombia’s reigning kingpin. With billions in personal income, Pablo Escobar bought off politicians and lawmen, and became a hero to poorer communities by building houses and sports centers.

The dramatic, pulse-pounding story of Harry Truman's first four months in office, when this unlikely president had to take on Germany, Japan, Stalin, and the atomic bomb, with the fate of the world hanging in the balance.

When he first met the man who called himself David Koresh, David Thibodeau was drumming for a rock band that was going nowhere fast. Intrigued and frustrated with a stalled music career, Thibodeau gradually became a follower and moved to the Branch Davidian compound in Waco, Texas. He remained there until April 19, 1993, when the compound was stormed and burnt to the ground after a 51-day standoff. In this book, Thibodeau explores why so many people came to believe that Koresh was divinely inspired.

When he first met the man who called himself David Koresh, David Thibodeau was a drummer in a local a rock band. Though he had never been religious in the slightest, Thibodeau gradually became a follower and moved to the Branch Davidian compound in Waco. He remained there until April 19, 1993, when the compound was stormed and burned to the ground after a 51-day standoff with government authorities. In this compelling account - now with an updated epilogue that revisits remaining survivors - Thibodeau explores why so many people came to believe that Koresh was divinely inspired.

In the summer of 1992, federal agents surrounded a few acres of land isolated in Ruby Ridge, Idaho, where Randy Weaver, his wife Vicki, his 14 year old son Samuel, and his three young daughters were staying. Weaver was a former Green Beret who had come to the attention of the ATF and other federal agencies for a number of reasons, including associations with white supremacist groups and the possession of illegal shotguns.

For the first time in thirty years, more than a dozen former ATF agents who participated in the initial February 28, 1993, raid speak on the record about the poor decisions of their commanders that led to this deadly confrontation. Revelations in this book include why the FBI chose to end the siege with the use of CS gas; how both ATF and FBI officials tried and failed to cover up their agencies’ mistakes; where David Koresh plagiarized his infamous prophecies; and direct links between the Branch Davidian tragedy and the modern militia movement in America.

In 1993, David Koresh and a band of heavily armed evangelical Christians took on the might of the US government. A two-month siege of their compound in Waco, Texas, ended in a firefight that killed seventy-six, including twenty-five children. America is still picking up the pieces, and we still haven't heard the full story.

No other event in the last fifty years is shrouded in myth like the 1993 siege of the Branch Davidians in Waco, Texas. Today, we remember this moment for the 76 people, including 20 children, who died in the fire; for its inspiration of the Oklahoma City bombing; and for the wave of anti-government militarism that followed. What we understand far less is what motivated the Davidians’ enigmatic leader, David Koresh.

So begins a new preface, illustrating how Columbine became the template for nearly two decades of "spectacle murders." It is a false script, seized upon by a generation of new killers. In the wake of Newtown, Aurora, and Virginia Tech, the imperative to understand the crime that sparked this plague grows more urgent every year.

Timothy McVeigh wanted to start a movement. Speaking to his lawyers days after the Oklahoma City bombing, the Gulf War veteran expressed no regrets: killing 168 people was his patriotic duty. New York Times bestselling author Jeffrey Toobin traces the dramatic history and profound legacy of Timothy McVeigh, who once declared, “I believe there is an army out there, ready to rise up, even though I never found it.” But that doesn’t mean his army wasn’t there. With news-breaking reportage, Toobin details how McVeigh’s principles and tactics have flourished in the decades since his death in 2001.

Getting someone to tell the truth is an essential skill that very few people possess. In the boardroom, the classroom, or our own homes, every day we interact with others and try to get the truth from them. People are often untruthful out of fear of negative consequences associated with divulging information. But if a person is made to forget the long-term outcomes, he or she can be influenced to disclose sensitive information that's being withheld.

“If you want to know what the life of a typical police hostage negotiator is all about, reading this book is well worth your time.” —Gary W. Noesner, Chief, FBI Crisis Negotiation Unit (ret.), Author: Stalling for Time: My Life as an FBI Hostage Negotiator In his first book, Fight or Flight, Dr. Andrew Young gave readers an up-close-and-personal look into the lives and work of police crisis/hostage negotiators through riveting accounts from his own experiences of tense and potentially tragic encounters with desperate, disturbed, and/or suicidal individuals. His new book, When Every ...